Best Drainage Installation in Columbus OH

They need to work on their office staff but the gentleman that came out were friendly and in point!

I am a first time homeowner and had the pleasure of recently experiencing my first plumbing emergency: a small pipe broke in our basement, which resulted in us having to shut off the water to the house. The pipe broke on a Sunday morning, of course, and I was worried about a number of things: how soon could I get someone to come? How much would it cost? Would it really be fixed?

After doing some research on Yelp and Angie's List, I selected the top four plumbers with the highest number of positive reviews. The Eco Plumbers were at the top of both lists, but I thought I would also give some other places a chance at the same time. I sent e-mails to all four places or filled out forms on their websites, explaining it was an emergency and we needed someone as soon as possible. The Eco Plumbers responded to my web form submission within an hour by phone and scheduled someone to come out the next day (Monday). They said someone could come late morning or early afternoon.

(I will mention here that I initially tried calling the Eco Plumbers, got an answering service twice, and did not successfully receive a call back that way. So, I would suggest starting with their web form--not sure what the issue was there.)

The next morning, I got a call from Eco Plumbers at about 8 am: they were able to send someone earlier--would that be okay? We were thrilled someone could come sooner. I left for work and my husband stayed to wait for the plumber. Nick arrived right when he said he would, surveyed the problem, and had it fixed in an hour. He also looked at some other concerns my husband had, gave some advice for some potential future services (but useful advice--not upselling nonsense), and even helped tighten a bolt on our bathroom sink that my husband hadn't had the tools to fix. We found the price reasonable, especially given the prompt response and professionalism displayed.

It is now Tuesday. One of the three other places I submitted a emergency request to e-mailed me back yesterday to say that they had nothing open until Friday and I should call them. The other two places never responded at all. In short, we would have been in quite a bind without The Eco Plumbers. I would highly recommend them to anyone.

This place isn't even worth one star.  Don't call them unless you would like an EMERGENCY in your home.

They came with smiles on their faces! They helped us with a leak under the toilet! It took them no more than 10 minutes!. Awesome!

We have used these guys twice in the past, and I have met 4 members of their team.  They were able to come out within a couple days of my call.  They are professional and work fast.  I will use them again.

I called this company because I needed a faucet replaced, they were quick in getting the quote, they also were late both the times they showed up to my house and they didn't bother to inform you that they were running late. Then when the faucet was replaced in the bathtub, I noticed that the caulking was already cracking so I called them, and they have been ignoring my calls and not showing up twice as they promised. They charged my a $195 for this and I am getting frustrated because I can't even get a hold of anyone.

This review is almost a year late.  Last spring, I had them replace the drain pipes from my downspouts to the curb, including the ones at the back of the house.  They did a great job at a good price.

Won't use again! I had a crew of two- one sat in the car smoking and playing on his phone while the other struggled with the gutters. When they left my yard was strewn with gutter guards that we paid extra to have removed as well as cigarette butts. And one gutter guard was just hanging off the gutter. I call and was informed they were a new crew. Guessing they had not been trained. I sent the owner pictures he apologized and said they would be back to correct... they never came back.