Best HVAC System Maintenance in Cleveland OH

Portman staff was extremely nice and responsive and respectful. They sent a tech out same day and fixed a major problem in less than a hour! Highly recommend!! Great service.

Our boiler was having a problem with the igniter and was failing to work on New Year's day.  We placed a non-emergency call (outside temp was in the 40s - we could wait until the 2nd.  We got a call back on the 2nd and they had a window and sent out Joe.  They couln't have sent a nicer guy... really pleasant and polite.  He figured out the problems we were having quickly, took the time to explain and demonstrate, got the parts ordered and was back in 2 days and completed the repairs.  He ran into a few snags (old rusting pieces in our system) and had to run out to get unexpected replacement parts, but finished the job so we'd have heat that night.  I can't say enough good things about them, and will call them for any and all plumbing issues.

My mothers furnace stopped working recently and given the outside temperature my mom was in a panic.  The team at Wilkes responded immediately and made replacing her furnace a priority.  I live out of state and was not able to be there so knowing they were taking good care of her meant everything to me.  They brought in heaters, covered doorways with blankets...everything they could to keep in the heat as best as they could.  She raved about their kindness and how knowledgeable and honest they all were.  Thank you so much!

Hired them to caulk the shower in our bathroom. After about 3 months half the caulk in the shower didn't hold and needed to be fixed again. They said it would be the same price as what I paid originally as they only have a 30 day warranty. What happened to doing the job right the first time....

I wouldn't do business with any other HVAC company but Smylie One. The owner goes above and beyond to ensure his customers are satisfied. They are reliable, trustworthy and fair. This company is experienced and offers top notch customer service. We have worked with them for years and highly recommend!

This is the most unprofessional guy I've ever dealt with and for him to be a. Business owner is crazy.  My appt was between 11-3 I took off work - I text at 330 to see when he'll be there. Says job ran late will be there 5 ish the close to 6 send him another text. He's stuck in traffic but he's on the way. Then 730 no responses and vm is full.  Run from this company.

Do not call Jack's plumbing for any kind of service! They came out on a Sunday for a broken gas valve on our hot water heater, were supposed to fix Monday morning, ordered the wrong part and as of Tuesday afternoon still waiting for repair. The part is under warranty and they are charging $617 for repair! TERRIBLE

Made an appointment to have my electrical checked at a rental after a power surge. Appt set between 8-9. Day of appt. I arrived at 8:00.  Got a call around 8:30 saying technician is sick! Did he just
Call in? Is that the only tech they have? Very hard to get reliable service these days!

My hero! David jumped through hoops to come to our property with zero lead time after our other plumber failed to show up. We were on an impossible timeline before our inspection and he came over immediately to help. Very professional, we will use them for all of our property needs.

Wife called as we live right down the street for a dryer repair.  On the phone were very rude. Asked the year of our dryer we were not sure and got up in arms about knowing. Honestly, how are you still in business? Take your money elsewhere.