Best HVAC System Maintenance in Cleveland OH

This company is by the BEST! Tim, Mike and Kevin are all seriously amazing at what they do.  Everyone is very efficient, kind, very clean, respectful, they have fun, and they do fair and HONEST work.  I have had them out to our house to put in a new furnace, heat pump, thermostat, switch our appliances from propane to natural gas, hot water tank and a few other minor things.  I couldn't be more impressed with this company.  I would HIGHLY recommend them!

A wonderful business ran by a wonderful man! Dean went above and beyond to make sure an older gentlemen was taken care of, and not taken advantage of! I would DEFINITELY recommend Lewis plumbing! Fast, professional, friendly service! Thank you Dean and Crew! Xoxox

My mothers furnace stopped working recently and given the outside temperature my mom was in a panic.  The team at Wilkes responded immediately and made replacing her furnace a priority.  I live out of state and was not able to be there so knowing they were taking good care of her meant everything to me.  They brought in heaters, covered doorways with blankets...everything they could to keep in the heat as best as they could.  She raved about their kindness and how knowledgeable and honest they all were.  Thank you so much!

Hired them to caulk the shower in our bathroom. After about 3 months half the caulk in the shower didn't hold and needed to be fixed again. They said it would be the same price as what I paid originally as they only have a 30 day warranty. What happened to doing the job right the first time....

We are in the process of buying a house. The Air conditioner was noted to be faulty on general inspection. There was rust over the furnace, concerning about an ongoing or past leakage. Also the AC was running intermittently. The recommendation was to consult a qualified contractor. We made a big mistake by hiring Smylie One to inspect the HVAC system. Their technician who inspected the house said the control board was faulty (cost to replace - $671). Also, he mentioned that the H/E collector box was cracked (cost to replace- $1228). Thus overall cost to correct these problems would be $1900.
Based on their evaluation, we asked seller to pay for repairs.
The seller had the HVAC inspected by his own contractor, who said both the control board and H/E collector box were fine and did not need to be replaced.
Meanwhile, the seller still offered us $2000 to use for repairs if any needed which we accepted and signed the contract.
The next day though, a supervisor from Smylie One went to inspect the HVAC again, and he completely disagreed with his own techinician's evaluation. He now said that the AC coil and the drain pan are rusted and actively leaking and he would recommend the AC to be replaced based on the age and condition of the AC.
Based on the initial evaluation from their technician, we decided to take the $2000 for AC repairs. If we had known about the condition of the AC which came out in the second report (which completely contradicted with their own technician's initial report), we would have asked the seller to replace the AC.
Instead, now we have a complete contract and I need to bear the expenses to replace the AC before I move into the house, just because of the incompetence of Smylie One's technicians.
Knowing my distress and dissatisfaction from their work, Steve Smylie, the owner of the company called me, tried to make it sound like it wasn't their mistake and he tried to make a deal with me by providing me, what he made it sound like, a very good deal. He would install a basic Bryant AC for $4000, which he said was $2000 below their usual price.
Meanwhile, I contacted another HVAC agency who quoted me a straight price of $4000 for a new more expensive American Standard AC (without any sort of special deals)
All in all, I am extremely dissatisfied with Smylie One's service. I think their technician was extremely incompetent and failed to detect and report a simple leak from the AC coils (Even me, not an HVAC expert, could see the rust outside the HVAC unit and suspected a leak, but was then misled by the findings of their technician Mikhail Aronov)
Secondly, they charge extravagant amounts for their services, evident by the fact that they would charge $2000 more than other contractors for installing an AC with lower retail price.

Anthony came very quickly (same day) and didn't stop working until our AC unit was fixed. Told us everything he was doing and gave us a fair bill considering the expedient service and quality/duration of work performed. He was also very nice and friendly. Will definitely call again (hopefully not too soon, lol!) and recommend to friends!

Complete idiots! calked on Friday, schedule a service calm for Monday. No heat in house all weekend with two small kids. Call on Monday and they have no record of the service call and the receptionist was rude.. terrible service

My elderly mother called them to look at her furnace humidifier. She was getting bloody noses because of the dry air.  
The workman went downstairs and flipped the switch on from off.  He told my mother that it was a loose wire but he tightened it up and it was working now.  In actuality, it was not working, he did not even have the water hooked up to it running. He says he suggested a new one, she says he did not say anything about a new one.  and he said this one was working.  
We installed a new humidifier by ourselves.  Too bad the workman did not care enough, if he did, he waould have the water on and the dial turned up to high humidity instead of low if he had indeed actually fixed it, but the water was not even on!
Very disappointed.
In their defense, they did offer to come out again to look at it, but why bother when they could have done the right thing the first time out.

BUYER BEWARE.  I called this Minority owned company, Brown and Son, on or around 03/24/23, in good faith,  to come out and fix an electric baseboard heater where it was not working.  Brown and Son came out charged me $85.00 just to come out and find that the baseboard heater needed a thermostat.    It took a week for Brown and Son to order and receive the thermostat .   When Brown and Son came out, the thermostat which they replaced was wrong color, and wrong size. and the knobs fall off when you turn the heater on.   I called Brown and Son on 03/30/23 and requested the original thermostat because it matched what was taken off the  system and a perfect fit.  David Brown stated they threw it away and could not find.  I went to use the heater on 04/03/23 and the knobs fell off and when you touch the replacement part, the whole thing sinks in.  I called Mr. David Brown to explain to Mr. Brown the problem, and David Brown was RUDE, IRATE, and HUNG UP, and BLAMED The consumer for the problem.  As a professional, business owner,  this is a disgrace.  

BUYER BEWARE

Wife called as we live right down the street for a dryer repair.  On the phone were very rude. Asked the year of our dryer we were not sure and got up in arms about knowing. Honestly, how are you still in business? Take your money elsewhere.