Best Gas Furnace Repair in Cleveland OH

A+.

This is the best experience I have had with a plumber. I have contacted others that are great, but Brian is a cut above the rest.

Brian stands behind is work. If you've worked with contractors before you will know this is something that is valuable, and rare. He is willing to make sure everything is right and will go above and beyond to make sure you are satisfied. Most OTHER contractors are hard to reach after the job is complete. Know he is NOT like this.

Brian has excellent communication and is willing to go the extra mile.

He threw in many free services and fixes he didnt charge for.

Highly recommended. Will be contacting him for my future plumbing needs.

Our boiler was having a problem with the igniter and was failing to work on New Year's day.  We placed a non-emergency call (outside temp was in the 40s - we could wait until the 2nd.  We got a call back on the 2nd and they had a window and sent out Joe.  They couln't have sent a nicer guy... really pleasant and polite.  He figured out the problems we were having quickly, took the time to explain and demonstrate, got the parts ordered and was back in 2 days and completed the repairs.  He ran into a few snags (old rusting pieces in our system) and had to run out to get unexpected replacement parts, but finished the job so we'd have heat that night.  I can't say enough good things about them, and will call them for any and all plumbing issues.

My husband and I are so impressed! Would give them a 10/5 stars if we could. We just had ductless AC units installed. Everyone was extremely  professional, and very hard working. I would use them again for any heating, cooling, or plumbing issues. Highly recommend!

Our boiler was running continuously and then all of a sudden it shut off. Troy came to look. Said we needed a part and a clean. We were misquoted for the cleaning. At the diagnostic appointment , Troy said it would be around $90 and the next day it was like 200 and something. Two weeks after we had completed a $500+ repair the issue started back up again. I called back to see if he could come back and Josh (owner I assume) was very pleasant and said he could send someone back and he remembered the job but didn't confirm my address. I called him back within hours and text him to see if he could come sooner but I never heard back from him. A different company was able to come and diagnose the issue saying that a valve wasn't completely closed and that there was water going into the boiler which had to be drained which was the source of my issue. It cost us $150. Very dissatisfied.

I had Sal's come in and check out why our air conditioning was leaking and repair our disconnect box to the house. I received a call and was told to expect the tech in about a half hour. He showed up about 20 minutes later than expected, which was fine, it was just an approximation. The service tech's name was Keith. He did a great job getting our a/c back up and running (drip free) in no time and even reconnected the box quickly. I called Sal's because that is who the sticker on the furnace stated has done service before. I read the reviews before calling, a lot of negativity going on there! I took my chances and called an I'm glad I did. I figured the bill would be about $200 and I was right. Keith answered all my questions and showed me where the settings should be for winter and summer. He explained what he was going to do and everything he did to make sure the unit was good to go. I'll be calling Sal's again if anything else happens or just for a maintenance check up. Good company and good employees.

Very professional and reasonably priced. Able to come out with short notice to manage an electrical outage. Strongly recommend.

We've been using Smylie One for just over five years at our house. We bought a 'fixer upper' and they've worked with to slowly upgrade furnaces & add UV-C germ reduction, replace AC Units, plumbing fixtures/toilets, sinks, and we even added a slick Reznor natural gas powered garage heater last year. We purchase their Annual Plan that provides some checkup services & a discount on labor/parts for regular & urgent appointments.

Great response service when we call & they try to pinpoint the exact service time within a reasonable 2-3/hr window. Their service folks put on blue booties in the house & they're always kind to my over-eager dogs.

The whole crew at Kobella is top notch. I found them via Yelp, and the reviews turned out to be true. They show up for appointments right on time (if not a few minutes early), and are patient explaining issues to the DIY homeowner that I am. I don't get into the stuff that they do, but I want to know what's going on at a detailed level ...and they're happy to accommodate those requests. Plus, their work is excellent! I highly recommend Kobella.

Phone response with Chris and Sunny was excellent, set up an appointment easily for just a few days from initial call. Time set was between 1:00 and 3:00pm. Bill arrived after a text saying he'd be there in 4 minutes, he did and arrived at 1:08 or close to it. The repair was accomplished quickly. After asking lots of questions about surrounding potential issues we were assured we were fine with no upselling attitude. Great experience. Great people. Gabriel was great too.
Will certainly ask for their help in the future if needed.

The tech was great, but it wasn't explained that they have a flat fee for services. I was told over the phone that a service call was $29. Should have known there was a catch. I would not have even had him come out had I known there was a $350 fee to install a faucet I provide. I got my work done, but won't use them again.

Anthony came very quickly (same day) and didn't stop working until our AC unit was fixed. Told us everything he was doing and gave us a fair bill considering the expedient service and quality/duration of work performed. He was also very nice and friendly. Will definitely call again (hopefully not too soon, lol!) and recommend to friends!

Tried to charge my wife $400 to fit a fawcett in the kitchen!  She questioned it, and the estimate immediately dropped to $200!!
She said no thanks because it seemed suspicious that the estimate could suddenly be cut in half.  They then charged her $59 Service Call charge.  I have the invoice here - INCREDIBLE.  What Service.....
Pity some poor old lady who doesnt challenge such an estimate.
Needless to say I do NOT recommend these people.
Oh, and they sent 2 people for such a simple job, which I ended up doing myself in about 45 minutes.

How all I can say is is absolutely the worst service ever there scammers and deceivers. They will say one thing and it had nothing to do with the actual problem, they called a customer a pig. That guy should lose his job!!!!!! -5