Best Water Heater Repair in Chesapeake VA

Of course the AC breaks when my husband is not here! Mrs. Dodd was so helpful when I called. She walked me through some things on the phone just to make sure it wasn't a breaker or something simple. Mr. Dodd arrived on time, prepared and very knowledgeable. He had exactly what we needed. Very fair and accommodating on a hot Saturday. Exactly the personal service I was looking for from a small business. We will use them again and I highly recommend.

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

Came out the same day I called to have electric outlet moved for new stove.  I was not expecting that, so pleasantly surprised.  Ran into a little bit of an issue once job started, but was resolved quickly and professionally.  Very reasonable rates.  Will use them again in the future!

I have had nothing but an awesome experience with this company. After months of frustration with dealing with the sub-par servicemen from our home warranty, we decided to just pay out of pocket to have a new HVAC system installed. Norfolk Air was the second estimate we received and we immediately decided to use their services because the customer service experience was phenomenal and professional, and the quote was affordable and reasonable. We currently have an affordable payment plan and a warm home. The installation was swift, the workers were diligent and made sure to clean up behind themselves. Today we had the system check and cleaning by Tyre, and he was prompt, professional, and informative. I would highly recommend them to my friends and family.

I've never needed a plumber before, so when I had a clog that was backing up everything (and I mean everything) through my downstairs shower and all of my efforts were exhausted I started looking. I saw Precision Plumbing had a near perfect rating on Yelp with not one negative review so I gave them a call and if I had to do it all over again not only would they would be at the top of my list, but my list would only contain one name.
Robert and Bobby came out and took care of my issue and were both professional and courteous the entire time. They have certainly earned my business should I ever have a plumbing need that I cannot handle alone. Highly recommended.

Super friendly service and responded very quickly to my messages on Yelp.  Gave a look found the problem immediately and helped me learn a thing a two about plumbing.  (I had random questions and he was patient answering them). Super polite and easy to talk to.  Great customer service and skilled.  I would not hesitate to use them again.

Same day service when I called to ask about flushing tankless hot water heater.  Great customer service and fair price!

Come out an hour and a half late. Do nothing and i mean nothing did not even touch my house and wanted more money $$$. Great Job !!!!

Called standard plumbing in hertford to remove a tank style water heater and replace it with a tankless heater which I supplied.  New unit to go in same location. after 4 trips and a hole through my garage ceiling which they repaired and a $956.00 bill they completed the job. Within an hour after completion it leaked. It was repaired the following day after leaking all night, said it would have to be looked at the next day, a few days later another leak appeared in the hot water line in the same area as the heater. Paid a different company to repair it

Came within an hour of me calling on a Sunday. Answered all my questions. Highlt recommend.

Called at the suggestion of a family member. We have a leak we need found and fixed. Called and said he'd come the following day. Didn't show up. Today his mechanic has problems so he's not coming. Sorry if you need service call someone else....

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters.  The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!?  Would not recommend this company at all!

He forgot the appointment. When I called to see where he was he admitted so and seemed like he had just woken up. I hung up the phone because it was my break from work. He sent me a nasty text message in return telling me to keep my little pennies. Unprofessional

Absolutely terrible. Called at 11am on a Saturday and was told 1-4pm arrival time for a plumber.  At 4 o'clock I had no technician and was told that it wouldn't happen before 5:30. I rescheduled for 8-10am Sunday morning. At 10am, still no technician. When I called the service center to ask the status, I was told that we open at 8am so I don't know why they would've scheduled you so early. No apology.

I will never call them again.

Called for some help with plumbing under my sink. The lady on the phone stated that he could come to help that night. I received another call saying he would be there in about an hour and a half or so and would call when he was on his way. After two and a half hours with no call, I called back. She said he was still on the other job and would call when he was done. I stayed up till midnight with no call and no show. Initial call was make at 5pm. Taking my business somewhere else. Really wanted to support local business. He did call the next day at 1000 but it was too late.

Response time was good /install appt made 1 day later
Price very expensive at $200/hr labor
Technician was very pleasant and accommodating
Next day my sink fell out  and when I called it in I was told the timing was just a coincidence and that the technician was not responsible for this happening
the gentleman on the phone when I called to report said he had over 30 years of experience to call this and I did not.
also I was billed $25 for parts( I bought the disposal and plug to be installed)
And parts were not listed. His cell phone rang a minimum of 7 times while he was working at my house, I was distracted so I  don't know how he wasn't. Should deduct that from the total time charged,right?

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.