Newman's Plumbing Service & Repair

If there's any review to read.. here ya go.

I've been a home owner for a long time. And sometimes stuff happens. Upon moving into my (new to me) older home, we learned about some of the bad things that people do with their flushing standards. This bit us in the rear when the entire system got clogged. This clogging created a backflow of stuff you don't want to see, to come back up.. into the showers, bathtubs, yeah... it was messy.. and ugly.

I called around to find a plumber that would be willing to help me and at first I just left a message to call me back. Shortly after, Newman's quickly responded by returning my call. The lady was very friendly and responsive to my needs. She mentioned that they had availability sooner than other places AND they had an option for emergency service. The emergency service (after hours) was obviously going to cost more but honestly, I had literal fecal matter in all our tubs, etc. it was totally worth it to have someone come asap.

The gentleman who came over definitely knew his stuff. Dave had been doing it for a long time. He was very quick to isolate the issue and get everything resolved. He was very concise with what he was doing and the path to get things clear.

I'm very pleased with the service I got as I had a no BS - let's get you straight service and was able to get it when I wanted it (which was immediate). As much as I hope I never have to call, if I do... I know I'll call Newman's.

Food Taste: n/a
Overall Service: 5
Value of food to cost: 4
Facility: n/a
Repeat customer: yes
Dog Friendly: n/a

UPDATE to Yelp users.  From a month ago.  Now,we got sloppy, incompleted work.
Dont, I REPEAT DON'T USE THIS company for major jobs.
They are not certified on encapsulation and once they complete your problem. Which it take all day with three hours to go and get the parts that they don't have with them. Even though, you waited for two weeks for them to return to fix the known problem. They price gaual you at more money for the job. A plumbing from$150.-$350, other at $1,200-$2,300.00 doubles.They don't tell you until later on completion.
So choose wisely.........$$$$$$$$$$$
watch out!

On a Thursday afternoon, while doing laundry, my washer backed up and flooded everywhere,  I called 3 (yes THREE) different random plumbers I found online here in Portsmouth, and the soonest anyone could come was Monday (today is Thursday). I was beginning to give up hope of being a flood-free home (or being able to flush a toilet, drain a sink, take a shower, finish my laundry, etc etc), and decided to call one more.
I called Newman's, and surprisingly they said they would said someone out yet this afternoon! I was ecstatic! About an hour later Tylor was here, and in about another hour he had us all fixed and taken care of.
I have no reservations about recommending Newman's Plumbing to neighbors or friends, and will definitely be calling them 1st, with all my future plumbing issues.

We had our water heater break yesterday and it was leaking pretty bad.  Had to be emptied and replaced the same day.  It's a bit more of a complicated location and type that we needed yet Newman's handled the whole removal of the old heater and installation of the new water heater wonderfully!  And, provided a slightly used stand to replace our old one that was in bad shape.  Trey performed all this work on his own, we've had other services who needed 3 men to do the work he did.  Thanks!

Nice person answered my call, plumbers came out that afternoon. Large drain/sewer cast iron rusted out in crawl space.  They took out large spool piece and replaced that piece and other line with pvc. Cleaned up. Reasonable price based on job.

Response time was good /install appt made 1 day later
Price very expensive at $200/hr labor
Technician was very pleasant and accommodating
Next day my sink fell out  and when I called it in I was told the timing was just a coincidence and that the technician was not responsible for this happening
the gentleman on the phone when I called to report said he had over 30 years of experience to call this and I did not.
also I was billed $25 for parts( I bought the disposal and plug to be installed)
And parts were not listed. His cell phone rang a minimum of 7 times while he was working at my house, I was distracted so I  don't know how he wasn't. Should deduct that from the total time charged,right?

Richard did an awesome job setting up and installing all of my sinks for my business kitchen. Newman will be our go to professional plumbers via the future. Thanks Richard for your friendly speedy and accurate installations.

Called about an issue about their work after a few months,  had to play phone tag with  them all day and had to have a contractor correct their work. You pay what you get. I could  go on but its not worth the blood pressure

It's rare to find good work in the Hampton Roads area but these guys are it. Called them for an emergency underground water leak in my yard and they found it, fixed it and filled the hole back in in under an hour. The hourly emergency rate had me worried I was going to be eating a big bill at first but they do not mess around and get the job done quickly and well, absolutely worth the rate for professional service.

I had occasion to call Newman's last friday for a water heater replacement, which was very expensive.  Saturday 5am my tenants called to say they had no heat, so I called a HVAC service company.  When they got to the property they informed me that the problem was that the plumber failed to bleed the line from the water heater to the Apollo Heat unit.  I paid the HVAC company for the service, and when I reached out to Newman's they said it was not their responsibility to bleed a plumbing line leading out of the water heater they replaced.  After some back and forth Mr. Newman became verbally abusive, calling me names!  Watch out!
I am not in San Francisco, I am in Portsmouth, VA

I had a toilet with a leak and a dripping tub faucet.  I called midday Monday and got a 9am appointment for Tuesday.  The phone was answered professionally and I was assured the tech would call before he arrived.  Tuesday the tech called on his way and arrived on time.  Cameron and helper Trever were neat and friendly.  They assessed the two main problems and worked efficiently and professionally.  We discussed future work needed.  I asked them to look at my kitchen faucet while they were here and they said sure.  They were able to correct an issue within 5 minutes.  I would definitely recommend this company and will use them again myself.  Thank you for the experience.  Heidi Burgoon- Portsmouth

We called newmans to come out and snake our pipes due to them back up in the tub. The guy showed up Thursday snaked said he found tampons in my pipe which is funny because we only have one female in our home and she does not use tampons. So he said he cleared the pipe and not even 12 hrs later im having the same issue again. I reached out to them and he said he was gonna charge me another 300 to co.e out and snake it again because its a weekend day. I said why when you didn't do the job right the first time. So I ended up calling another plumber they came out and did the job properly  and got it done.. so I contacted newmans again to speak to them in regards to the job and the guy was very unprofessional called my wife an ass because she was upset because we paid them to do a job and it was not done properly. So they said we still have to pay for the job and there is nothing they was willing to work out I will never use them again due to them being unprofessional and cussing at my wife

Tyler Newman did an excellent job at a resonable price. Highly recommend him and his company!!! Very professional as well as their office staff- Meilssa, i think. If i have her name wrong, she is  excellent.

Despite the owner trying to claim any negative review on his is fake , etc I really did in fact call and leave messages for a quote.  Odd that it takes him 2 years to write a response to a reveiw.

I will never use them because of what I just experienced when one of their drivers was behind me. he rushed up to the light so quick I thought he was going to hit me. The last 4 of the license plate were 4815. When I looked back in the mirror to motion him to not get so close, he thought it was funny and got even closer. He tailgated me until we finally went different ways. This is not the first time one of their trucks has done something on the road that made me question who was driving it so much that I needed to look at the company on the truck.