Best Hot Water Recirculation Pump Installat… in Chesapeake VA

Tony's been our plumber for the last couple years.  He's fast, actually calls you back and his prices are reasonable.  He fixed both of our plumbing issues and they have stayed fixed.

We'll continue to use his plumbing services for sure.  Happy with having him as our plumber.

I've never had to contact a plumber before so was worried as I've heard more horror than good stories.  My experience with Donnie at Portsmouth Plumbing was definitely a good one to write about! We had to reschedule our original appointment due to an emergency, but he was very apologetic. For our new  appointment he arrived on time, was able to diagnose the problem with my two toilets quickly and fixed it faster than I thought possible!  His prices were more than fair, definitely not the arm and leg I was afraid of!

We had to replace an 80 -gallon hot water heater in our rental house.  Shawn came out to give us a cost estimate.  Once we agreed, he completed the job in less than two hours and the cost was about $1,000 below the first quote we got from another local plumbing company.  I would call him back in a heartbeat for any other plumbing problems we might have.

My garbage disposal was not working, it wouldn't turn on and when I turned on my dishwasher, the water and food would come up from the sink. He fixed it in less than 5 minutes and showed me how to fix it in case it got jammed again. Also, came the very same day in about 15 minutes max after we talked. Thank you so much and we appreciate business and affordable pricing!

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

The communication with Performance Plumbing at the beginning was rough to say the least and left a sour taste... HOWEVER, after talking with Mike, we were able to work things out and get them over to provide us an estimate ASAP (and at our convenience)!

He was extremely professional, nice, and apologetic for how things were initially handled. He provided a very thorough, top notch estimate and you could tell he's had tremendous experience in the industry! We received an estimate less than a day later (probably close to 12 hours after he visited the house).

If you're looking for a plumber in the area Mike and Performance Plumbing are extremely promising and a company I would definitely consider in the future! Thank you again!!!

Easily the most respectful, hard working and best value you could ask for. I have called upon them several times and they are always there with an honest up front attitude. They charge $80 an hour, but work fast enough that no matter the problem, it's always been done in less than an hour. When my old 1060's house gets upset, this is the company I call. Wish they had an office wherever my next duty station is at. Thanks guys!

Fast, courteous, efficient and fair prices. I've used Nevie and his guys five or six times over the past eight years for various problems. Never had a call back and never had a problem after the work had been completed.

Mr. Clafin is very professional, however his wife who runs the office end of the business is unprofessional and rude.  Our initial call was prompted by a foul smell in the plumbing of our downstairs bathroom. The service call ended with the changing of the studor vent in the kitchen.  The bathroom smell returned a few weeks later and they came back and charged us a second service call for the same problem.  The studor vent was changed in the bathroom and we received a bill for a second trip service call.  When we called to discuss the bill and highlighted the fact that if both vents were changed during the first visit a second visit would not have been required, we were met with a very curt and incredulous conversation with Mrs. Clafin who said no way would they waive or reduce the second service call.  Finally, after a second call, she waived 25$.  Sadly, I will never call them again, solely because of the wife's bad attitude.

Our house was due to have the crawl space under house insulated to prevent termites when workers noticed a leak in one of the pipes.  We called Mr. Rooter and was thrilled they could come in 2 days.  Marcus was prompt, professional and ready to get the job done.  He picked up all the supplies, got to work and we are very pleased with Mr. Rooter services and efficiency. Thank you.        Pallister Road

Our kitchen sink drain and garbage disposal clogged. It wasn't an easy fix, so I reached out looking for a plumber. Jason responded quickly and I called him back. He was able to come out the same day to fix it. He was running late from a previous job, but he was very good about texting and giving updates on his arrival time so we weren't left hanging. He quoted a price, fixed the problem, and stuck to the quote. Very friendly and professional. I highly recommend him of you have any plumbing issues.

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters.  The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!?  Would not recommend this company at all!

He forgot the appointment. When I called to see where he was he admitted so and seemed like he had just woken up. I hung up the phone because it was my break from work. He sent me a nasty text message in return telling me to keep my little pennies. Unprofessional

I called Roto router on 3/12/17 (Sunday) for service due to good reviews from my Neighbor who used the service last year.  My main sewer line out the front yard to the County sewer line was clogged.  I had water backing up in my garage utility sink and downstairs toilet.  The customer service representative was very responsive but the soonest they could come out to the house was Monday afternoon from 3:30 to 7:30.  I did have York County come out Sunday night and check their lines to ensure the clog was not in the county's lines--it wasn't.  
Monday at 9:30 pm, 2 hours after the scheduled time, the service tech showed up.  I did not get any updates from customer service or dispatch on the timeliness of the service.  Even though he was late, Micah did a great job explaining the required actions and service.  He had the 100 ft snake with him and used the entire length and unfortunately, it did not reach the blockage.  He stated that they had another machine (the Jetter) which could reach all the way through the yard to the county lines.  He called Dispatch to schedule this service the next day (Tuesday) from 1:00 to 5:00 pm.  

At 9:30 pm that night, (4  1/2 hours late!), Robert showed up with the same 100 ft snake machine.  He apologized profusely for the mix up and called dispatch again to reschedule the Jetter machine for Wednesday.  On Wednesday mid-day, I got a call from the technician, Eric, with an update.  It was too cold (below freezing) to use the Jetter machine and he would have to reschedule for Thursday when it warmed up.  

Finally on Thursday around 1:00 pm, Eric showed up with the Jetter machine and cleared the clog with help from another technician Chase, who reset my toilet in the downstairs bathroom.  Both Eric and Chase are great techs and know what they are doing.  

So 4 days and $415 later (do the Yelp check in to get a discount!) I could use the water in the house again.  I was supposed to get a follow up call from a tech with the camera system to come out to the house on Friday and do a system check in the pipes, but I haven't heard back from him yet.  If it wasn't for the scheduling snafus and lack of comm when the techs ran late, I would give this a higher rating.  Once they get out to your house with the correct equipment, they know what they are doing.

Worse service and crooked plumbing service ever, very shoddy and shady business. It's ran by a husband and wife team that essential want to get quick money and move on without fixing the problem. They also run under Underbudget plumbing name. Be ware and save your $$ and don't use them. Our management company has used multiple contractor in the past and this is a worse one. We love to support small businesses but this one is definitely a very shady one.

These guys are rip-off artists. My heater igniter failed and the bill was $378.00 for the repair.  The part cost $21.00 on eBay and the tech was at my house a total of 30 minutes over the course of 2 days.  During the process of changing out the new part, the Technician broke another part.  He stated he would order the new part for the one he damaged and replace the next day.  I haven't seen him since.  Take my advice and call a professional company.

My son called them to come out to fix the faucet outside they came around about 8:00 that night and they left about 10:30 they said they would be back the next day to fix it they call my son around about 4:30 the next day and said that they was finished and that it was fixed so my son paid them for $400 the next day it was still leaking so my son texting and they didn't text him back so I'll text them and they told me that they was going to come out that Friday they didn't show up that day so they text me and said we're going to show up Saturday they didn't show up Saturday so they say we will be out Sunday to fix it they didn't come Sunday they going to tell me they told me Monday so they still haven't fixed it so if you know anybody that need a plumber make sure it's not there because they are scammers they don't do a good job they lie about coming back out to fix it