Tony and Son Plumbing

Tony was on time and called before he came. He troubleshot the leak in my shower and fixed it completely and quick. VERY REASONABLE RATES. A friend recommended him to me and I will recommend him to anyone.

Having just moved to Virginia Beach 5 months ago, I had to rely on the internet to find a plumber.  I liked their ad so I called them for a couple minor plumbing repairs.  Tony (the owner of this small family business) called back the same day (in my message I told him it was not an emergency) and came the next day to make the repairs.  He was done in 20 minutes.  Very punctual, professional, excellent customer service.  He explained exactly what was wrong and how to repair it.  He could have sold me additional items but didn't even try which I appreciate it.  I would definitely recommend this company.

Tony has been my go-to plumber for a couple of years. He's professional and thorough, explaining the problem cause and how he fixed it so that it should not happen again. Highly recommend you call him. Prompt and courteous

Tony's been our plumber for the last couple years.  He's fast, actually calls you back and his prices are reasonable.  He fixed both of our plumbing issues and they have stayed fixed.

We'll continue to use his plumbing services for sure.  Happy with having him as our plumber.

Very professional. Happy with the work and knowledgable in every aspect. GREAT price and GREAT customer service.

Wanted to add a utility sink to my laundry room, called Tony and he came out the next business day to give me a free quote. Price was fair so we went ahead. He brought everything needed for the job and finished way quicker than I expected. He'll be at the top of my list for any plumbing needs that come up.

Tony is a blessing.  He does excellent work, is on time and very pleasant and polite.  We've had his help multiple times & have been very pleased every time.

I didn't get any work performed from Tony but this review is more of what a quality guy Tony is. I had an issue yesterday with a leaking valve and called around for a plumber. I must have called 8 plumbing companies but no one was available for a same day appointment partially due to it being spring break. I finally corrected the issue myself after a few headaches BUT Tony was the ONLY plumber to call back the next morning to see if I still needed assistance.

When I spoke to him initially he was friendly and politely declined. The next day he explained that he was tied up with other responsibilities. Understandable. Everyone has another life besides work. Didn't fault him for that.

Just wanted to show that Tony is committed to his current and future customers and I will definitely keep him in mind for any future business.

Short:
-Used better parts than previous plumbers
-Was very fast
-1 year warranty
-Didn't leave the old parts laying around
-Was very polite
-Charged above market price

There was a running water sound coming from the toilet at my work (a residence). This is a toilet that I've called plumbers about before, had them come out and replace everything inside and it's fixed again for a year or so. I replaced everything myself one year but it was a pain. I called around this time, most of the plumbers I contacted didn't even have a voicemail box set up for me to know for sure I was contacting the right people. Tony was the first one that I actually got a hold of and he sounded very polite. I was able to get an appointment for the next day, he called ahead of time, he remembered my request to knock and not ring the doorbell. He figured out the issue, explained it, quoted me a price, replaced all the parts, showed me it was working and got me an invoice in about 45-50 minutes. Definitely record time. He used higher quality parts than previous plumbers. I want to be clear that he quoted me the price ahead of time and charged exactly what he said he would. I went with the price because I really don't like to complain or haggle and having a second person come in the house for a second opinion isn't an option with my patient having a compromised immune system (more people=more germs). I also typically assume that if a person sees my patient and still overcharges, then that's a non-negotiable price. The high price also can't be explained away by the cost of higher quality parts, because those parts in total cost only $25 on Amazon and he charged $215. That's $190 in labor if you're assuming that there's no contractor's discount on parts. If you're looking for quality service this is definitely a good place to call, but if you're on a budget perhaps try somewhere else.

After calling another company and never getting a return call, I called Tony and he returned the call within a minute after I had left a message. He was very accommodating in scheduling the appointment at a time when I wouldn't have to take time off from work. Tony fixed my shower leak in an efficient and creative manner after finding that the problem was relatively minor but could have cost a lot more due to difficulty getting access to the area in need of repair. He also inadvertently found another minor problem with the sink, and he promptly fixed that as well. This is great customer service! I highly recommend Tony & Son Plumbing.

We had a water leaking in our wall, water flooding the house.  Called Tony & Sons, they came out within an hour, had to open our wall and chip out some foundation, where they found the leak and had it repaired quickly.  Their response time was quick and repairs made in a timely fashion.  I would highly recommend them!

Fast, responsive, kind and polite, and honest (looked for the cheapest solution). I will definitely call Tony again for plumbing issues.

Tony came out promptly for our appointment the day after I called.    He quickly assessed the issue and repaired the problem for a very fair price, Tony guarantees his work and told me he would come back if any additional leaks were found.  I feel very satisfied at this time that Tony did a good job , Is honest and I highly recommend him .

Tony was great, very thorough in explaining the process of replacing my hot water heater, prompt and finished the job fast. He even made recommendations to potentially save me money. I was a little concerned when he wanted payment upfront, but he explained that he has had difficulty in the past collecting payment from home owners who are coordinating services and payments via long distance, which I totally respect. He was willing to work with me to come to a payment arrangement that worked for both of us. During the replacement, he realized some adjustments would need to be made in order to bring our situation up to code and allow the new tank to fit. Surprisingly, the final bill, even with these changes, still came in within the original price range that he quoted me when I first contacted him. Communication was great and he even sent pictures throughout the process. He was very professional, accommodating, and left me feeling confident that I could contact him again for any future plumbing needs! Def recommend using Tony and Son Plumbing!

Tony is SUPER professional and he has a no nonsense approach to helping you out. Being a home owner your constantly faced with the probability you will pick the wrong person for the job. Let me assure you, this is not the case with him. He had my issues fixed in 20 minutes and put in extra parts to assure the problem wouldn't happen again for years to come. If any one of my friends asks about a good plumber,  Tony is at the top of my list!

Very prompt, helpful, and knowledgeable! He was able to come out within 24 hours of my call and fixed the problem quickly.

We think Tony & Son Plumbing is THE best!  Tony is old school, which to us is the highest compliment you can give. He is one of the hardest working, most knowledgeable, decent, personable, professionals we have ever come across. If there is a problem, Tony doesn't give up. He calls on his well earned experience and impeccable work ethics, and gets the job done. We don't want any other plumber in our house. If we were to move out of the area, we would make flight reservations for Tony to come to our new house in our new state, that is how much we trust and respect him. Tony -!Thank you for all of your hard work!!

My toilet was leaking at the shut off valve and the faucets were leaking on the sink.  Tony came and was on time.  He took off the old shut off valve which was very old and the hose into the toilet which cause a leak.  He told me he didn't have enough time in the day to fix it.  I explained this was my only toilet and he said Who only has one toilet in their house He then proceeded to say he couldn't put a new toilet in because who ever the idiot that tiled the bathroom floor tiled it to the toilet which is not true there was grout all around the toilet.  And by the way I told him that idiot was my dead husband who was a master tile stone and brick mason. So he left to go to another job asking for $700 and said he would be back.  He took the tank off and left with my check - me hoping he would be back - of course he was he went to the bank and cashed my check first.  He came back put the tank back on then put new inners in the toilet asked for another $275.00 which I paid. As he was leaving the toilet ghost flushed.  I called him back in he said he fixed it and then he went to his truck and the toilet ghost flushed again - I called he was at the end of the neighborhood and he left - said his work had a year guarantee.  In the meantime I paid $975.00 and he quoted me $455.00.  This was in March - my son-in-law fixed the ghost flushed, but it's doing it again.  I have a very good plumber coming tomorrow to fix it and he told me it was the flapper that needed replace (which Tony replace but probably used an old one - not a new one that he charged me for.)

Do not use this man - I would say that he is a true con-artist and preys on widows.   I made the mistake of telling him my husband passed away and then the price kept going up and up.

Tony was excellent.  I have a rental property in Virginia Beach that is becoming a real pain in my backside. I was contacted by the Virginia beach water company and told that 60,000 gallons has gone through my property in a very short amount of time. I contacted Tony and he was able to get out to my property within 24 hours and identify the leak and fix the issue.  I think his prices were very reasonable and he was a very personable and knowledgeable fellow.  I would hire Tony again before I would call anybody else. Thank you Tony for taking some stress off of my shoulders.

My husband has asked tony to our house on 2 occasions, once to repair a water heater and once to install a dishwasher. He does the job right and he does it one time, and best yet he returns phone calls in a timely manner. What more can you ask for in a contractor? Very professional and we are very happy customers

Our hose was leaking and Tony came out the next day. He tried to fix it one way but it was just old and needed to be completely changed. I was a little worried but he reassured me and I am beyond happy. Thank you and we will be calling you for any other plumbing needs we may have.

I'm completely upset at this plumber! I can't believe that this company is rated 5 stars. We hired him a few days ago to fix our problem. Problem number one: We had a leak in our main water line. There was no digging required because we had already done so but we still got charged for digging, parts and labor. Problem number two: they left the entire work area dirty, they didn't pick up after themselves. I had to go and clean up a blanket and all the material they cut and did not use. At least clean up after yourselves!!! Third and biggest problem: due to this plumber's carelessness, now our entire house's main water line has dirt inside the pipes and all of our toilets and cold water lines are clogged with dirt. That's just wrong!!! We called and complained immediately after figuring out what the problem was with our water. We opened one of the faucets and a whole bunch of dirt poured out! Now our entire drinking water supply is ruined thanks to this company. They want to charge us $100 again to come back and fix the problem. Their excuse: it happens every time they do it!

Totally unacceptable!

I DO NOT RECOMMEND THIS PLUMBER.

And now according to the owner, it's my fault that I have dirt inside my water pipes. Take some responsibility and fix it, it will go a long way.

I cannot begin to express how happy and thankful I am for these guys! We had a hot water outlet in our wall burst in the middle of the night forcing us to have to turn off our water. After contacting many other plumbers and receiving quotes of extremely long wait times, we decided to call Tony and Son. Within 2 hrs of me calling Tony was at our house repairing the pipe. He was very nice and even charged me less than quoted. After dealing with a lot of insurance company phone calls and water damage it was extremely refreshing to have an individual explain to me everything that was going on and being efficient in helping. My family and I are so thankful and will definitely be referring this company to others. Thank you!