Best Heater Repair in Chesapeake VA

Of course the AC breaks when my husband is not here! Mrs. Dodd was so helpful when I called. She walked me through some things on the phone just to make sure it wasn't a breaker or something simple. Mr. Dodd arrived on time, prepared and very knowledgeable. He had exactly what we needed. Very fair and accommodating on a hot Saturday. Exactly the personal service I was looking for from a small business. We will use them again and I highly recommend.

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

We had a circuit breaker keep blowing and would not reset. This was an issue since it took out a part of the house. I called Conyers and talked to them over the phone since it was a Sunday and sent a pic and a small video. They walked me through a quick troubleshooting, and low and behold, the circuit breaker above was not fully set, causing the issue. It was a Sunday, and it would have been an emergency call. Phenomenal Service!!!! It is hard to fund a company that would help you over the phone and save you money.

We had an after hours main drain clog. We had the clean out cap off and knew the clog was about 15ft from the clean out. I was told the service fee was 89$ for after hours. When the tech John showed up he took one look told us it would be  $800+ but if we bought his service plan (smallest plan was $180 for the year) the bill would go down 50% to $570+. When I asked what the costs were he said $192 was the after hours service fee ( I refused to pay the shockingly more than doubled service fee) and told me the rest was the price the company charged to snake the main drain. And that he couldn't do anything about the price because that was the company price. We asked him to leave. This tech previously worked for Roto-Rooter and did that same song and dance when we called them last year which is why we didn't call them this time. We won't be calling this company again either. When I complained, the supervisor was only concerned that we hadn't paid the service fee which was magically back to $89.

Way too expensive at 95 dollars a hour per person broke my bank, I will need to go to the salvation army for toilet paper. Sad.

Found Kings Plumbing through Yelp and was able to reach out directly through the app.

Ron and his partner were here less than 24 hours after I spoke with him. This wasn't an emergency situation so that was really surprising and I am grateful for his promptness.

Had a bad clog in the kitchen sink drain. I was quoted the pricing up front. Paid what I was quoted.

They needed to go on the roof and access the line through the vent. After a little while I heard the drain gurgling. The drain line is free and clear. Ron made sure to show me everything in working order, including outside at the clean out.

Very pleased with the response and work they did. Highly recommend using Kings Plumbing. I wouldn't hesitate to call them again in the future. Great company, great guys, great experience.

Everything from the initial phone call was nothing but stellar. Pleasant on the phone and very helpful. They were able to get me on their schedule right away and was at my home in a hour.

Fast, courteous, efficient and fair prices. I've used Nevie and his guys five or six times over the past eight years for various problems. Never had a call back and never had a problem after the work had been completed.

I would definitely NOT consider these plumbers!  They hooked up our sewer lines wrong!  Didn't check the work of his unlicensed workers, a toilet was set wrong, way too many trips to town for parts than time spent on the job,  and our sink leaked from day one.  We had to call in another plumber to redo everything!!!  They Do Not stand by their work!!!

SCAMMERS!!! Beware of this Company. Got some work done by them. Billed me outrageously for the work and failed to explain the charges by any means, which is SHADY. I work in the industry and I know what the price range is for this for job! In addition, they were unwilling to provide me with receipts for the parts they claim that they purchased to complete the work! SHADY Again!

I can take the high cost of the work as long as I get a detailed explanation! Not wanting to provide basic explanation is by no means acceptable.

The driver for this company flipped me and my 5 month old off- after cutting us off. Real classy and charming... will definitely not recommend this company to anyone.

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters.  The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!?  Would not recommend this company at all!

He forgot the appointment. When I called to see where he was he admitted so and seemed like he had just woken up. I hung up the phone because it was my break from work. He sent me a nasty text message in return telling me to keep my little pennies. Unprofessional

I'm hoping this is the A-1 Sewer and Drain that helped me and my husband out, because it's my understanding there's multiple companies with this name in my area, and people are leaving bad reviews for the wrong company!

*UPDATE*
Justin and John were sent to install the line, and were very courteous and professional. I had a few questions about the gas line, and they were very helpful and knowledgeable about their craft. They had to get access into my attic to reignite the gas water heater when they were finished, and were very insightful on tips regarding my HVAC issues. When they left, they immediately notified Sherry (their permits officer), and reminded me that now the county would have to come out and inspect the work. I was warned that the county  is very hard to get an exact date and time with for inspections, and that do not schedule any inspection times with the individual, and usually show up at their leisure.

Almost a week went by, and still nothing from the Inspector. Whole days were wasted waiting on someone who never showed up! However, A-1 Sewer and Drain were very understanding and sympathetic to my needs by frequently emailing and calling the county for any updates. They were finally able to get a hold of the James City County permits office - AFTER A WHOLE WEEK - to send an inspector out to test the gas pressure and fixtures that A-1 installed.

After the inspection was complete, the inspector told me he wanted the fixture caulked in the crawlspace in order to give it a Pass. I immediately called A-1, and since they knew I'd been waiting so long, Sherry graciously re-routed a technician to my house to get the job done as soon as possible.

David arrived less than half an hour later, and was very understanding and helpful with everything. He showed me how to tighten the gas fixture and flex hose he installed on my new stove, reminded me of the soap/water mixture test for leaks, as well as reminded me to make sure I mount the anti-tip safety bracket before the installation (we opted to install the stove ourselves to save on costs).

I am overwhelmed by the courtesy, value, and professionalism A1 Sewer and Drain has provided, and my husband and I will definitely be using them for all our future plumbing needs! They have definitely earned their 5 stars!

*INITIAL REVIEW*
Robin of Truck 37 came out to give us a free quote on converting our electric stove to gas, by running a new gas line for us. He was very friendly and answered any and all questions I had about the process.

My husband and I wanted to shop around for the best price on this project, and sure enough A-1 was the cheapest out of three different companies. We will definitely be using them to complete the project. I am only deducting one star (although I wish it was half) because he was about 15 minutes late to our appointed time, when he told us that traffic was not an issue.

Called for some help with plumbing under my sink. The lady on the phone stated that he could come to help that night. I received another call saying he would be there in about an hour and a half or so and would call when he was on his way. After two and a half hours with no call, I called back. She said he was still on the other job and would call when he was done. I stayed up till midnight with no call and no show. Initial call was make at 5pm. Taking my business somewhere else. Really wanted to support local business. He did call the next day at 1000 but it was too late.

We called newmans to come out and snake our pipes due to them back up in the tub. The guy showed up Thursday snaked said he found tampons in my pipe which is funny because we only have one female in our home and she does not use tampons. So he said he cleared the pipe and not even 12 hrs later im having the same issue again. I reached out to them and he said he was gonna charge me another 300 to co.e out and snake it again because its a weekend day. I said why when you didn't do the job right the first time. So I ended up calling another plumber they came out and did the job properly  and got it done.. so I contacted newmans again to speak to them in regards to the job and the guy was very unprofessional called my wife an ass because she was upset because we paid them to do a job and it was not done properly. So they said we still have to pay for the job and there is nothing they was willing to work out I will never use them again due to them being unprofessional and cussing at my wife

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.