Best Water Pipe Repair in Chesapeake VA

First call was to Mrs. Dood she was very nice & helpful and told us that be out at 3pm they showed up 15 minutes early. Had me up and running in 45 minutes Mr. Dood and his technician where honest and very fair priced and knowledgeable We will definitely be using there service again and recommend them to anyone else!

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

My kitchen faucet water pressure was very low. I saw the great customer reviews, especially the statements made by customers, about Kings Plumbing and decided to call.  The first thing the owner said was, You may not need a plumber (not something you always hear from a business and a good indicator of a level of honesty that I greatly appreciate). He then asked whether I had checked whether the aerator screen needed to be cleaned. I told him I had checked and that the aerator wasn't the problem.  He then suggested that I purchase a new faucet at a local major home improvement store to have on-hand just in case that's what was needed. He explained that oftentimes it's less expensive to just install a new faucet than to try to fix a broken one (a faucet that I could purchase myself at a lower cost and in a style to my liking, rather than buying a faucet from the plumber). Mitch and Mike, from Kings Plumbing, arrived this morning at 9:30 AM, as promised, and quickly concluded that a new faucet would fix our water pressure issue. One hour later, and at a price competitive with the installation cost charged by the two major home improvement chains, they installed the faucet I had purchased. This immediately resolved my faucet water pressure issue, and more importantly, also resolved my need to continue searching for a reliable, honest, skilled, and customer-focused plumbing company with fair pricing. I had found one in Kings Plumbing. Thank you Ron, Mitch, and Mike!!

Called and made an appointment to have a leak repaired.  Day prior they called me and told me that they would not be able to do the job.  Told me the leak repair would be over $400. Just had the leak repaired for $156.  One star for calling me and letting me know they will not be able to do the job under $400, being courteous on the phone and not wasting my time the day of.  Fraud alert!!  Dont recommend this company.  Over priced. The owner tried to tell me what I was quoted from another company. Did not know plumbers were mind readers.

Jason arrived at my house on a Saturday morning after my hot water heater sprang a leak and quit working the evening before.  He was prompt, courteous, and his prices can't be beat!  He quickly assessed the situation and quoted me a price BELOW what I expected.  In addition to replacing my water heater, he also replaced 5 valves - several of which had frozen in the open position.  The whole project was completed in no time and the results look and operate better than when the system was new.
Later that week, Jason returned to replace the pump for my heating system.  When my part arrived, it was Friday night.  I told Jason we would be fine until the following week, as we had several space heaters.   Worried about the falling temperatures and chance of snow, Jason took time away from his own family to make sure that mine was taken care of.  He replaced the pump in less than an hour, and again charged very little - despite the fact that it was a weekend call.  Now my heating and hot water systems work better than they ever have!
I highly recommend Jason to anyone who needs heating/hot water services.  I doubt there is a company out there that could beat his prices and quality of work - and no one could be more courteous!

Outstanding company. Great workers! Very fast and prompt!!! Would totally recommend them for your plumbing needs!!!

I was very impressed by the service provided by Conyersl. I was able to get through on a Saturday and schedule an appointment for same day service. Although it was late in the day when he could send someone out..the technician arrived and resolved the issue. I highly recommend giving these guys a shot.  Steve was very courteous, professional, and knowledgable about residential electrical issues.  I would most certainly give these guys a call again.

My pipes have been clogged for about week  i called them at around 11 a.m. and they said theyd be to my house around 130-400. I seriously almost cried because literally a week leaving to go to walmart to use the restroom with 4 adults and 5 kids is stressful!!! And tomorrow being thanksgiving, and me being the cook, it literally brought tears to my eyes. So they came around 3. I was making sweet potato piess (: & they went right to work. It was amazing that they came last minute and got in and out with no problems. And they were very very professional. Great place to work with. Awesome.

Completely Agree with Marina H although my experience was with James, making me think the lack of customer service is systemic and a part of the managers' culture within Heads Up. He is equally as unprofessional. Too busy trying talk over the customer instead of listening to the actual problem and trying to come to some sort of logical agreement. Horrible people skills and customer sevice! Kept saying I was trying to get my repairs covered under warranty when I didn't mention that a single time, only that I wanted to get the sprinkler heads fixed that I had already paid them to do less than 2 months ago (about 6 of my sprinkler heads don't even popup to the grass line to water the grass, and a subsurface). I was actually calling them to have them do extra work (moving lines inside my fenceline) and mentioned that I wanted the heads fixed that I had already paid for, but James was too busy trying to imply that I am liar and and throwing the word warranty around than to actually LISTEN TO THE CUSTOMER AND PROCESS THE INFORMATION. Just horrible management. Technicians and staff answering the phones are always pleasant and professional...how about promoting them to management, or at least having management learn a thing or two from them? Very poor leadership within this company. I'll find someone else, thanks!

Had a clogged sink since we bought the house, and finally broke down and called the plumber. We called Friday and had a gentleman come out Monday morning. Very quick, efficient, professional and friendly!!! I would highly recommend this company- ask for Nigel if you can!! He's the best!

I had A1 Sewer & Drain remove my old gas water heater (through American Home Shield) and install a new one. Their plumber, Dewrel Burleson and his partner, did a great job. Initially, I was not thrilled with the response time to my request for service. I had submitted my ticket to AHS on Friday afternoon and received a message that I would hear from A1 S & D within 24 hour business day. I definitely expected to hear from them by Monday afternoon. I finally had to call them on Tuesday evening.

The woman who answered the phone was very friendly and apologized for not reaching out to me earlier. She asked me when I would like for them to come. It's so unusual in this day and time, to call a service provider and they allow you to choose the day and exact time! Were they for real?

Sure enough, they showed up on the exact day and time I requested them to arrive. Amazing! Dewrel & his partner were very friendly and put little booties over their shoes whenever they walked into the house. They would remove them before walking out and put them on again before entering the house. I have great respect for skilled service providers who show respect for my home.

After checking out my gas water heater (which we've had serviced at least a half dozen times within the last 2 years by other companies), they quickly identified areas of concern (it was leaking brown gunk from the top, all the way down and pooling in the water-catching tray, making noise like popcorn being popped, pilot light would go out repeatedly whenever we had a windy day, etc.) They noted that it was 19 years old and was beyond repair.

Within 2 hours, the tank was drained, disassembled, removed and the new one installed. They cleaned up after themselves and even took the trash bag with them! They were also very tolerant of my obnoxiously friendly french bulldog. They were both very personable, professional and were great representatives for their company.

My kitchen sink was draining extremely slow on the side the disposal was on.  I called, Bob arrived within the hour and had it fixed within an hour for a good price. This is the third time I have used Bob and will not even call other plumbers in this town. He is the only one I have run into that refuses to charge extra for night or weekend trips. He is always punctual and so nice. The only time he was ever late was when he got hung up on another job. But you have to expect that will happen from time to time. He is a one man show. If there were more stars I would give them.

Nice person answered my call, plumbers came out that afternoon. Large drain/sewer cast iron rusted out in crawl space.  They took out large spool piece and replaced that piece and other line with pvc. Cleaned up. Reasonable price based on job.

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters.  The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!?  Would not recommend this company at all!

He forgot the appointment. When I called to see where he was he admitted so and seemed like he had just woken up. I hung up the phone because it was my break from work. He sent me a nasty text message in return telling me to keep my little pennies. Unprofessional

I called Roto router on 3/12/17 (Sunday) for service due to good reviews from my Neighbor who used the service last year.  My main sewer line out the front yard to the County sewer line was clogged.  I had water backing up in my garage utility sink and downstairs toilet.  The customer service representative was very responsive but the soonest they could come out to the house was Monday afternoon from 3:30 to 7:30.  I did have York County come out Sunday night and check their lines to ensure the clog was not in the county's lines--it wasn't.  
Monday at 9:30 pm, 2 hours after the scheduled time, the service tech showed up.  I did not get any updates from customer service or dispatch on the timeliness of the service.  Even though he was late, Micah did a great job explaining the required actions and service.  He had the 100 ft snake with him and used the entire length and unfortunately, it did not reach the blockage.  He stated that they had another machine (the Jetter) which could reach all the way through the yard to the county lines.  He called Dispatch to schedule this service the next day (Tuesday) from 1:00 to 5:00 pm.  

At 9:30 pm that night, (4  1/2 hours late!), Robert showed up with the same 100 ft snake machine.  He apologized profusely for the mix up and called dispatch again to reschedule the Jetter machine for Wednesday.  On Wednesday mid-day, I got a call from the technician, Eric, with an update.  It was too cold (below freezing) to use the Jetter machine and he would have to reschedule for Thursday when it warmed up.  

Finally on Thursday around 1:00 pm, Eric showed up with the Jetter machine and cleared the clog with help from another technician Chase, who reset my toilet in the downstairs bathroom.  Both Eric and Chase are great techs and know what they are doing.  

So 4 days and $415 later (do the Yelp check in to get a discount!) I could use the water in the house again.  I was supposed to get a follow up call from a tech with the camera system to come out to the house on Friday and do a system check in the pipes, but I haven't heard back from him yet.  If it wasn't for the scheduling snafus and lack of comm when the techs ran late, I would give this a higher rating.  Once they get out to your house with the correct equipment, they know what they are doing.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.