Best Water Heater Repair in Chesapeake VA

Of course the AC breaks when my husband is not here! Mrs. Dodd was so helpful when I called. She walked me through some things on the phone just to make sure it wasn't a breaker or something simple. Mr. Dodd arrived on time, prepared and very knowledgeable. He had exactly what we needed. Very fair and accommodating on a hot Saturday. Exactly the personal service I was looking for from a small business. We will use them again and I highly recommend.

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

Came out the same day I called to have electric outlet moved for new stove.  I was not expecting that, so pleasantly surprised.  Ran into a little bit of an issue once job started, but was resolved quickly and professionally.  Very reasonable rates.  Will use them again in the future!

This was my second visit from Norfolk Air. An electrician was sent out to check my circuit breaker box and install a timer switch. Wes came out and he was fantastic. He quickly found and fixed the issue. I told him that I recently had a significant leak in my home and he checked the entire electrical system, which gave me great peace of mind. He also quickly installed a timer switch for my outdoor light.

I had been thinking about getting a service contract for my HVAC system and Wes shared that everyone with a contract gets a discount on other services. I quickly signed up, got the discount, and now have reputable HVAC service.

Overall, I had a fantastic experience. Wes was on time and consulted me  every step of the way.

I highly recommend Norfolk Air and will continue to use them for years to come.

Living in an older house guarantee plumbing issues and they handled the problem efficiently n quickly in the snow of 2015.  Referred them to my aunt who was very pleased with their service.  Highly recommended.

Ron from Kings Pluming converted a single sink vanity to a double sink for our guest bathroom remodel. He was on-time, polite, and extremely professional. I don't think I've ever had a tradesman work as hard to make sure the job was right before. His pricing was fair, and his work is top notch. He was even able to be flexible around our schedule due to our vanity being back-ordered. Will definitely use Ron again for any plumbing issues.

Top notch service. I called at 9:30PM expecting to get a voicemail. I got a person - and set up an appointment for the next morning. Immediately after hanging up I got a text message confirming the appointment.  The guys called the next morning when they were running early and came almost an hour before the original appointment - which they had told me the night before was a possibility so it was good news!  They came in, identified the problem after a period of forensics and didn't make anything up that was plumbing related. Turns out I have a leak in my roof that's coming all the way down into my first floor and the slab.  They charged a very reasonable rate for the service call and sent me an electronic receipt within seconds. Awesome work and super helpful. Thanks so much!!

0 stars.  This was absolutely the worst experience I have ever had from a service contractor ever. Would not have been my choice however my warranty company chose them.
1. I setup an appointment asking that they have a sewer camera and I was told they did.
2. They show up at the house and I met them there with the plumber and helper left the door wide open while their exhaust fumes from old box truck smoked the house with carbon monoxide.
3.  Did not bother to cover dirty shoes and tracked grass and dirt all over my new carpet.
4. They did not have the camera I was assured they had and they proceeded to snake the line because it needed to be snaked in order for home warranty to cover.  I should have know and turned them away then.
5. Nevie Simmons gives me a quote for $1000 to camera $400, jack hammer $95, and labor 3 hours.  I asked for more details to be written out and they then inform me they don't have a camera and locater big enough for the line and proceeded to give me no additional details on work charged more for Jack hammer and labor hours.

Long story short- raised price when I asked for more details (bait and switch).  I got the home warranty/Nevie in and email stream and as the owner he was extremely unprofessional, made tons of excuses (no 1.5 camera, employee reprimanded, good luck finding a plumber to do the work less than 2k, he is a plumber and will not honor written mistakes), and belittled me until home warranty refunded my service fee and is just plain crooked.  Will never recommend or use a company that will not honor their word.  Imagine having to call them back for services performed.  Good luck if you use them

These guys are great! They have been there for me since I moved in. No job too big or small. They have been great from fixing leaks... to creating my second bathroom! So happy with their work.

This company is local and I couldn't ask for any better service.  When I called they actually answered the phone and scheduled me right away.  The owner and another guy came to do the job and I had a ton of stuff to ask about the plumbing in my 1962 home.  They fixed the washing machine backup into my kitchen sink without any problems.  I asked if they could give me an estimate on replacing my main line and rerouting my pipes since I live on a slab and they measured everything and gave me an estimate right then.  I was shocked, I kept saying they didn't have to do it right now but they assured me it wouldn't take long at all.  I was very impressed with their willingness to help me find a solution, the price of the estimate and the price for this service call.  I won't ever have to search for another plumber because they are the best in my opinion.

This company employs irresponsible people that nearly ran me and others off the road on 64 and Mercury Blvd. I can't imagine they would care about your home or safety. Stay away.

This company is a rip off, charge double the price of other plumbers that are qualified to do the same work.

Horrible service had a contract to be done in two day trusted him to be done left my bathroom unfinished no shower door no molding no vanity install no light install now he's not answering the phone he was paid in full which Is particularly my fault for trusting this brother Do not give this dude no money until your work is complete I'm now finishing my own bathroom I really hated to go this route but I'm out of money don't have anymore to pay any other contractors to come and finish this job

We started hearing running water behind a wall but couldn't locate where it was coming from.  We turned the water off for the house and called A1 Sewer & Drain.  Within 1 1/2 hours Justin arrived and located the busted pipe immediately.  He went to work and fixed it quickly.  He was so pleasant especially for working on his day off.  The total was very reasonable and well worth it!  I would highly recommend this company and will definitely use them in the future!

Total crook!!!!  Not even licensed ! Improperly  installed my water heater, when it didn't even need replacing! Now I'm red tagged by Virginia natural gas. Scam artist!!

Tyler Newman did an excellent job at a resonable price. Highly recommend him and his company!!! Very professional as well as their office staff- Meilssa, i think. If i have her name wrong, she is  excellent.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.