Best Water Heater Repair in Chesapeake VA

Of course the AC breaks when my husband is not here! Mrs. Dodd was so helpful when I called. She walked me through some things on the phone just to make sure it wasn't a breaker or something simple. Mr. Dodd arrived on time, prepared and very knowledgeable. He had exactly what we needed. Very fair and accommodating on a hot Saturday. Exactly the personal service I was looking for from a small business. We will use them again and I highly recommend.

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

We called at 7pm on a Sunday evening. They sent someone out pretty quickly. He was very friendly, professional, & knowledgeable. We were worried that we'd be charged an arm & leg b/c it was after hours & a weekend but that was not the case.

We all know that feeling when a major system like your AC goes down... the frustration of dealing with the problem itself and then trying to find an honest and fair company, and on a Sunday to top things off. For a family with finite financial resources, like our own it can almost make you feel physically sick knowing that you are at a strangers mercy with the emergent repair. We called and within about a half hour we had a call back. We explained that we had a leak that has re-occurred over the last couple months- this time it was severe enough that our ceiling cracked and it was pretty obvious that my Husband clearing the drain, and adding bleach to the drain pipe wasn't going to cut it. Drew said he would be heading our way in about 15 minutes. Surely enough within a little over an hour on a Sunday he was at the door. He was very nice and professional- even better he had us back up and running quickly and at a very fair price for a Sunday emergency type of visit. We are extremely happy we found Drew and this company. We purchased their service plan and will have them back soon for routine maintenance. Drew was even nice enough to give maintenance tips that will keep things running smoothly in the future. Overall, very satisfied and thankful for the expediency, honesty and fair prices, thank you! As mentioned we're definitely going to be repeat customers for our home and our rental property! Give them a try- if your experience is anything like ours you'll be totally satisfied!

Great service through our home warranty company.  Very professional!!!!  This is a great company with friendly professional service.

Last year Kings Plumbing rescued my son's apartment from some seriously clogged drains and earned my trust as they were professional, efficient and kind.  I knew that my son would need a few upgrades in the future and when it was time, who we would go to was never in doubt.  They replaced his garbage disposal and his hot water tank.  Our before-service conversations were warm and pleasant.  Measurements were taken and other details were discussed so that the day of installation could go as smoothly as possible.  The day of repairs went so smoothly.  Professional, courteous and on time.  This is a company that takes care of its customers, respects their time and ensures quality installation and understanding of the process.  Thank you so much!

We are very disappointed with this company's work. My husband, who is not a plumber, knew more about plumbing than the people who were sent to our home to do the work.  They crack a brand new commode upon installation. We are also still waiting for parts that did not pass our City's inspection to be replaced on the hot water tank that they installed! Find another company to do your plumbing!

I have to give one stop plumbing 5 stars!  Used home warranty and initially got referral to another competitor that took weeks to make initial contact.  Ask to be transferred and one stop picked up the job.  Tiffany is a service rep and her customer service was the best I have received in years.  Carlos and his crew came out to assess old heater determined the issue, and recommended a replacement.  There was a two day turnaround on receiving new heater and I was back up in running.  I would recommend this company to any of my friend and family.  Their staff understands the service industry and gets it right.  Hard working Americans!

They were very prompt in coming out to my house and finished the work quickly. I'd definitely call them again with any and all of my plumbing issues

SCAMMERS!!! Beware of this Company. Got some work done by them. Billed me outrageously for the work and failed to explain the charges by any means, which is SHADY. I work in the industry and I know what the price range is for this for job! In addition, they were unwilling to provide me with receipts for the parts they claim that they purchased to complete the work! SHADY Again!

I can take the high cost of the work as long as I get a detailed explanation! Not wanting to provide basic explanation is by no means acceptable.

Let the reviews speak for themselves. Rudest service in Isle of Wight. Wouldn't recommend

Do not call these people unless you want to be frustrated!  They are so unprofessional including the female who answers the phone.  I see another reviewer said they called at the end of the day stating they would be there until Monday on Friday.  At least they called.  I didn't get a call.  No phone call at all.  These people are under contract with my home warranty company.  First they scheduled me outside the turnaround time under the contract which requires 48 hour turnaround.  Next they didn't show or call after waiting from 12-4pm.  I called at 3:50 and nasty Donna who answers the phone said I was next and they were coming.  She was very disrespectful earlier this week.  Well it's almost 8pm no Ellsworth and no answer.  If they don't care about a contract which brings them lots of work, they won't care about someone who is not under contract.

Payed Danta up front, big mistake. He took our money and did not complete project. City inspector was call and said they have no listing of him getting permits which I paid for. Will not return our phone calls. Do not pay him using Zella!!!Anyone going to use him please get his license plate number and his driver license first. And a picture of him and sent to me. I will give a reward.

We had a pipe break next to the water meter the night of a snow in the area. We called the city who came out and looked, they said the pipe was on our side, and after trying to fix it ourselves we needed a plumber. The one we called Friday night wasn't going to be able to get out til Monday morning. Meanwhile we had no water. Saturday morning we weren't going to wait and called A1. They were out within an hour.

It took one young man an hour and a half on his knees in the snow. He took a break to go to the hardware store for parts since the standard 3/4 pipe didn't want to fit. It ended up around 2 hours with the store trip. It was under $300 and we're extremely grateful. It could of been much worse. I was ready to get a hotel for a couple days and still pay a plumber. But A1 were nice on the phone and able to diagnose and quickly fix the problem in bad conditions, that day!

Called for some help with plumbing under my sink. The lady on the phone stated that he could come to help that night. I received another call saying he would be there in about an hour and a half or so and would call when he was on his way. After two and a half hours with no call, I called back. She said he was still on the other job and would call when he was done. I stayed up till midnight with no call and no show. Initial call was make at 5pm. Taking my business somewhere else. Really wanted to support local business. He did call the next day at 1000 but it was too late.

We had our water heater break yesterday and it was leaking pretty bad.  Had to be emptied and replaced the same day.  It's a bit more of a complicated location and type that we needed yet Newman's handled the whole removal of the old heater and installation of the new water heater wonderfully!  And, provided a slightly used stand to replace our old one that was in bad shape.  Trey performed all this work on his own, we've had other services who needed 3 men to do the work he did.  Thanks!

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.