Best Water Heater Installation in Chesapeake VA

Of course the AC breaks when my husband is not here! Mrs. Dodd was so helpful when I called. She walked me through some things on the phone just to make sure it wasn't a breaker or something simple. Mr. Dodd arrived on time, prepared and very knowledgeable. He had exactly what we needed. Very fair and accommodating on a hot Saturday. Exactly the personal service I was looking for from a small business. We will use them again and I highly recommend.

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

I was so excited to receive a response indicating it's never too late to call them back out.  When I phoned I was told they'd send a supervisor out however, they did not.  They sent another young guy.  While Joe was here he replaced the parts in the one of the 2 toilets they were supposed to repair the first time.  I asked for an estimate to repair the kitchen sink that was stopped up and backing up into the dishwasher.  I kept explaining it to him and putting emphasis on the smell.  He said he couldn't smell anything but he replaced the basket strainer and installed another garbage disposal that I'd purchased the night before.  He never addressed the smell or touched the dishwasher or nor the large U shaped pipe underneath the sink that I explained was also producing this smell.  It just dawned on me that a plumber I called prior to Precision returning listened to me explain the symptoms once and he immediately told me there's still water in the dishwasher from it being backed up.  Now I wish I had let him come out because the smell is still so strong that I haven't been able to eat or watch TV in the kitchen.  I just keep thinking that if the plumber on the phone knew that he'd have to check and drain the dishwasher just from my description why didn't Joe even open the dishwasher or U shaped pipe while he was here replacing the basket strainer and garbage disposal.  I'm out another $237 in labor plus the $119 for the garbage disposal and the dishwasher leaves a thick, starchy substance on all the dishes and puts out this strong, toxic smell so I've been forced to wash dishes by hand every since my second visit from Precision.  I just don't think he was thorough if the plumber on the phone new the dishwasher needed to be drained inside, sight unseen.  Planning to call one last time as soon as they open in the morning.

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

Tried to book a appointment to have my unit serviced, was told that week. That was over a month ago. Called and text with 0 response. Also been waiting on a pad for my unit since 2019. The crew put a bed of pebbles which fall out into the yard creating a mess constantly. They might have been on point a few years back, just disappointed at this point.

I was extremely pleased with the professionalism and how up front Ron was.

I had sent him an email last night after hours due to a blockage in one of our pipes causing both tubs to back up when the washing machine was being ran. He responded with in about 5 minutes of the email asking for me to give him a call so he can ask a few more questions.

Ron  arrived promptly this morning after giving me a call and telling me he was 10 minutes away. He was upfront about the cost of the job and went through the problem areas one by one. I had a few questions for him about other things around the house which he answered and explained how I could DIY them as needed but if I wasn't comfortable to give them a call at any time!

I will be a returning customer, thank you so much Ron for the great service.

Same day service when I called to ask about flushing tankless hot water heater.  Great customer service and fair price!

Outstanding company. Great workers! Very fast and prompt!!! Would totally recommend them for your plumbing needs!!!

Norfolk Air Heating & Cooling just installed a new Gas Furnace, AC unit, AccuClean whole house filtration system and air return at my home.  The owner, Bobby, came out to educate me on my different options for a new system and provide a quote.  I received a couple of other quotes which were all similar in price but I felt that Norfolk Air would do the job right.  

I'm glad I went with them because the job was clean, the technicians were professional, and both levels of the house are now the same temperature even though we only have one unit.  I'm very happy with the results.  I would definitely recommend them to anyone looking for HVAC work or a new system.

dont ever call this plumber. he may try to run you off the road because he cant drive to save his life. you ever put my family and myself in danger like thag again i will own your company.

If I could I would definitely do a half star rating, all of the workers are rude and don't complete a job

Called at the suggestion of a family member. We have a leak we need found and fixed. Called and said he'd come the following day. Didn't show up. Today his mechanic has problems so he's not coming. Sorry if you need service call someone else....

17 Complaints with BBB over the last 3 years all for same offenses... apparently they have been practicing being shady and not above board for quite sometime.

Make sure you have a solid estimate and  and materials required to complete the scope of work to be performed.

OR,

Find another company with better ethics.

This company lacks competency and class with the Principals and Management.  

Needed a direct vent water heater installed...they recommended a more expensive, and un-nessecary, tankless boiler for 6k bid!!!
failed to give complete overview and cost of tankless boiler. Also, failed to state the new unit would also require power.

A-1 Sewer & Drain left the job incomplete! and un-able to pass inspection.

Reputable companies make sure jobs are complete  when they pull a permit and pass inspection . Hard to believe they have never worked with, or had to contract with an electrician on larger jobs like this.

Company told the owner it was her responsibility to hire and electrician to finish
their job and call for inspection on THEIR Permit.

A Reputable Professional Plumbing Contractor would have been able to get the necessary trade out to complete the job, if they couldn't handle it .

A-1 Sewer & Drain left the unit plugged in with electrical cord running from closet to bedroom.

A-1 Sewer & Drain is a poorly managed company that sorely lacks customer service and communication skills.

Do Not Trust. Stay Away.

My kitchen sink was draining extremely slow on the side the disposal was on.  I called, Bob arrived within the hour and had it fixed within an hour for a good price. This is the third time I have used Bob and will not even call other plumbers in this town. He is the only one I have run into that refuses to charge extra for night or weekend trips. He is always punctual and so nice. The only time he was ever late was when he got hung up on another job. But you have to expect that will happen from time to time. He is a one man show. If there were more stars I would give them.

After walking around Home Depot without any help, we tried this location. Service was immediate and the salesperson was extremely knowledgeable. Recommended as a one stop shop.

Payed Danta up front, big mistake. He took our money and did not complete project. City inspector was call and said they have no listing of him getting permits which I paid for. Will not return our phone calls. Do not pay him using Zella!!!Anyone going to use him please get his license plate number and his driver license first. And a picture of him and sent to me. I will give a reward.

Mike and Emily are absolutely amazing! I love their customer service! Very professional and sweet! Would totally recommend this service to others!

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.