Best Water Heater Installation in Chesapeake VA

Of course the AC breaks when my husband is not here! Mrs. Dodd was so helpful when I called. She walked me through some things on the phone just to make sure it wasn't a breaker or something simple. Mr. Dodd arrived on time, prepared and very knowledgeable. He had exactly what we needed. Very fair and accommodating on a hot Saturday. Exactly the personal service I was looking for from a small business. We will use them again and I highly recommend.

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

I called multiple times to inquire about having someone come by to check out my water heater issues, and it went to voicemail each time. No problem, they are all probably busy. I understand. But the voice mailbox was full and I could not even leave a message to have the company call me back.

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

We called at 7pm on a Sunday evening. They sent someone out pretty quickly. He was very friendly, professional, & knowledgeable. We were worried that we'd be charged an arm & leg b/c it was after hours & a weekend but that was not the case.

I had an issue with a running toilet, so I called Kings Plumbing. Ron was extremely friendly over the phone, and together we came up with a good date and time for him to show up. He even went the extra mile to make a note of when I wasn't available, and he let me know when things were running late and we were able to reschedule for later in the day. Ron and Steve came over to fix the issue-- not only did they fix my toilet extremely quickly, but they also gave me some tips on what may cause a toilet to run as well as a quick tutorial on how to safely replace the flush valve. Kings Plumbing is an excellent service run by friendly and respectful people, and I would be sure to use them again in the future. Thank you!

No complaints here. Called for some plumbing issues I was having, Jason came out that day and fixed a couple leaking toilets. Super nice, fast and professional. Would definitely use this company again.

I have to give one stop plumbing 5 stars!  Used home warranty and initially got referral to another competitor that took weeks to make initial contact.  Ask to be transferred and one stop picked up the job.  Tiffany is a service rep and her customer service was the best I have received in years.  Carlos and his crew came out to assess old heater determined the issue, and recommended a replacement.  There was a two day turnaround on receiving new heater and I was back up in running.  I would recommend this company to any of my friend and family.  Their staff understands the service industry and gets it right.  Hard working Americans!

This company is amazing! In a world of sketchy contractors who never call you back, these guys are honest and easy to reach.

We've had them fix our HVAC twice, perform maintenance work, and most recently they pumped out some flooding in our basement. The dispatcher Sarah is very helpful too. They've been great about keeping to their time windows and even adjusting when things came up for me. Thank you Norfolk Air!

Jim and his crew were very professional. They gave a courtesy call on their way over, wore masks & I very much appreciated their cleanliness during & after their job. Jim was thorough and explained in detail what he was doing as they worked on and fixed our drain, toilet & water heater. He also offered some great recommendations for other fixes around the house. I wouldn't trust anyone else for this kind of work. Thank you Jim!

These guys are great! They have been there for me since I moved in. No job too big or small. They have been great from fixing leaks... to creating my second bathroom! So happy with their work.

The driver for this company flipped me and my 5 month old off- after cutting us off. Real classy and charming... will definitely not recommend this company to anyone.

I have had the best experience with A1 Sewer and Drain and Aaron.  A leak was discovered in my main sewer line yesterday.  I was able to get an appointment right away.  This morning on the way I had a confirmation that they were en route and even a photograph of my technician.    Aaron was really amazing.  He came thing this morning.  Looked at the damage and explained to me what was found and what needed to happen for the repair to completed.    It was all done in a little over an hour and was much less than I had budgeted for.    I have a few more small projects in my home where I will need a plumber and I will definitely be calling A1 Sewer and Drain again and requesting Aaron.   Great customer service and great value.

I got a quote from one plumber for $5000 and called Bob for a second opinion. Bob told me what to do over the phone, quick trip to Lowes and $17 later the problem was fixed.
Bob the plumber is the best!!! I would recommend to anyone looking for plumbing service.

Do not call these people unless you want to be frustrated!  They are so unprofessional including the female who answers the phone.  I see another reviewer said they called at the end of the day stating they would be there until Monday on Friday.  At least they called.  I didn't get a call.  No phone call at all.  These people are under contract with my home warranty company.  First they scheduled me outside the turnaround time under the contract which requires 48 hour turnaround.  Next they didn't show or call after waiting from 12-4pm.  I called at 3:50 and nasty Donna who answers the phone said I was next and they were coming.  She was very disrespectful earlier this week.  Well it's almost 8pm no Ellsworth and no answer.  If they don't care about a contract which brings them lots of work, they won't care about someone who is not under contract.

Horrible service had a contract to be done in two day trusted him to be done left my bathroom unfinished no shower door no molding no vanity install no light install now he's not answering the phone he was paid in full which Is particularly my fault for trusting this brother Do not give this dude no money until your work is complete I'm now finishing my own bathroom I really hated to go this route but I'm out of money don't have anymore to pay any other contractors to come and finish this job

I contacted them online, they responded by telephone confirming the appointment.  I was also contacted regarding any water damage. On the appointed date and time the technician arrived, accessed the problem and remedied the situation.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.