Best Hot Water Recirculation Pump Repair in Chesapeake VA

My toilet was leaking at the shut off valve and the faucets were leaking on the sink.  Tony came and was on time.  He took off the old shut off valve which was very old and the hose into the toilet which cause a leak.  He told me he didn't have enough time in the day to fix it.  I explained this was my only toilet and he said Who only has one toilet in their house He then proceeded to say he couldn't put a new toilet in because who ever the idiot that tiled the bathroom floor tiled it to the toilet which is not true there was grout all around the toilet.  And by the way I told him that idiot was my dead husband who was a master tile stone and brick mason. So he left to go to another job asking for $700 and said he would be back.  He took the tank off and left with my check - me hoping he would be back - of course he was he went to the bank and cashed my check first.  He came back put the tank back on then put new inners in the toilet asked for another $275.00 which I paid. As he was leaving the toilet ghost flushed.  I called him back in he said he fixed it and then he went to his truck and the toilet ghost flushed again - I called he was at the end of the neighborhood and he left - said his work had a year guarantee.  In the meantime I paid $975.00 and he quoted me $455.00.  This was in March - my son-in-law fixed the ghost flushed, but it's doing it again.  I have a very good plumber coming tomorrow to fix it and he told me it was the flapper that needed replace (which Tony replace but probably used an old one - not a new one that he charged me for.)

Do not use this man - I would say that he is a true con-artist and preys on widows.   I made the mistake of telling him my husband passed away and then the price kept going up and up.

These folks provided wonderful, professional and quick response to my leaking water heater problem.
Very professional and hard-working plumbers that got right to work upon arrival on a difficult to access attic water heater replacement job and finished in about 2 hours and took great care to clean up afterward and not make a mess in the house in the process of carrying the old leaky tank out. Would definitely recommend and use these great folks again.

We had to replace an 80 -gallon hot water heater in our rental house.  Shawn came out to give us a cost estimate.  Once we agreed, he completed the job in less than two hours and the cost was about $1,000 below the first quote we got from another local plumbing company.  I would call him back in a heartbeat for any other plumbing problems we might have.

We utilize Baybreeze for a water heater issue that our home warranty company (American Home Shield) failed to fix in the dead of winter. They offered the most competitive prices and parts in the area and got the job done quickly with permits and all! As a veteran myself, I highly recommend. They are knowledgeable and timely!

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

Fantastic service.  Very friendly techs that know what they're doing. Came out same day to identify the necessary repairs and were back the next day to fix it. I would definitely recommend them.

We had an emergency plumbing problem, and called Mason & Son Plumbing based on their Yelp Reviews.  Chris was here within 20 minutes and had the problem repaired in an hour.  Very pleased with their service and  the quality of the work that was done.  

Will definitely call them again if we need plumbing help.

I'm very impressed. They called in advance to let me know that they were on the way, arrived early, were extremely polite and professional, and got the job done quickly and cleanly. I'd definitely recommend them for your plumbing needs!

I called to get an estimate on repairing pipes.  They told me that it was too small a job to warrant an in-person estimate but that a plumber would call me back and discuss it with me on the phone.  Nobody ever called me back.  I guess they only take jobs that cost a lot of money.

I am extremely pleased with the service and communication received from Mr. Rooter's staff.  From setting up the appointment to Sam contacting me advising he was on his way and arriving promptly.  Sam did a fantastic job with assessing the issue I was having with my toilet and fixed it on the spot.  He also advised about some other issues that may arise in the future and I definitely plan on using them to have additional work done to my bathroom/plumbing.  Thank you again for a job well done!!

Our kitchen sink drain and garbage disposal clogged. It wasn't an easy fix, so I reached out looking for a plumber. Jason responded quickly and I called him back. He was able to come out the same day to fix it. He was running late from a previous job, but he was very good about texting and giving updates on his arrival time so we weren't left hanging. He quoted a price, fixed the problem, and stuck to the quote. Very friendly and professional. I highly recommend him of you have any plumbing issues.

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters.  The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!?  Would not recommend this company at all!

He forgot the appointment. When I called to see where he was he admitted so and seemed like he had just woken up. I hung up the phone because it was my break from work. He sent me a nasty text message in return telling me to keep my little pennies. Unprofessional

Just moved into a new house called Roto-rooter on a Sunday for a toilet emergency and they were able to fix the problem. We had Gary help us out and he was friendly and super knowledgleble. We had called Micheal & Sons previously and they were going to charge almost $300 more and $89 dollars just to come out, Roto rooter was fast and friendly, took care of the problem, charged less and no service fee call. We will definitely call them again for any plumbing issues!!

Worse service and crooked plumbing service ever, very shoddy and shady business. It's ran by a husband and wife team that essential want to get quick money and move on without fixing the problem. They also run under Underbudget plumbing name. Be ware and save your $$ and don't use them. Our management company has used multiple contractor in the past and this is a worse one. We love to support small businesses but this one is definitely a very shady one.

On June 11th we called to have A-1 American come out and take a look at my AC unit. I had turned it on for the first time in a while (since I returned from deployment in November and didn't need to) and it wasn't cooling. They said that they would come between 9-12 the following day. No show. Called the company and they aplogogized and rescheduled for the next day. That's the first of many complaints. The technician Wayne, shows up and says that I was out of refrigerant and that needed a leak check. For $942.14 (with a military discount) he performed an electronic leak check and a nitrogen pressure check. He stated that there was no leak and that somehow something/someone may have been tampered with and let out the refrigerant. That is the only service that was signed for. He said it would take a full day for the house to cool. I set the thermostat to 75°F and let it be. After a full day it cooled down some, but day two it was 85° inside again. I went outside the following day (3 days later) and the lines were frozen. I shut everything down. I called back and called them again. Wayne came back on the 19th and pressurized/isolated the system and said he had another job to do and would come back the following day. Little did I know that he meant that he was cutting the lines and tearing apart my unit. I came outside to find my unit in pieces. He returned Sunday to say that the evaporator coil had a leak in it and the system was out of coolant. How would a leak so large to empty the unit in a couple of days not be detected with the electronic leak check or pressure test???? Today he calls and says it will be $1200 to replace the coil. Tried to call back, no answer. Tried to contact the manager and he was in a meeting for all 3 phone calls amd that he would call back. Of course no call. This is outrageous. I've contacted my insurance comany to have an investigator come out and look at the unit in pieces. I did not sign any authorization for this work and did not realize he was going to leave it like this in wait for me to pay another $1200 for the indoor evaporator coil. The coil is $400 at best, this guy isn't worth $800 in labor.

My son called them to come out to fix the faucet outside they came around about 8:00 that night and they left about 10:30 they said they would be back the next day to fix it they call my son around about 4:30 the next day and said that they was finished and that it was fixed so my son paid them for $400 the next day it was still leaking so my son texting and they didn't text him back so I'll text them and they told me that they was going to come out that Friday they didn't show up that day so they text me and said we're going to show up Saturday they didn't show up Saturday so they say we will be out Sunday to fix it they didn't come Sunday they going to tell me they told me Monday so they still haven't fixed it so if you know anybody that need a plumber make sure it's not there because they are scammers they don't do a good job they lie about coming back out to fix it