Best Gas Line Repair in Chesapeake VA

We had tried to go with another plumber a few days before but that did not turn out well. I requested service to fix a drain issue with our washer standpipe and it was resolved the next day. Will say the plumber we had was knowledgeable and focused and that was his priority. The pricing is rather $$ but I suppose it is competitive.

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

They helped me with toilet installation and ran a water line to the new outdoor kitchen and installed the sink.I was very happy with their work. They showed up on time and they kept me informed and they were easy to reach.

CALL HERE FIRST! Honest affordable plumbing. If you're looking for a plumber, you either need something fixed or you're putting something in. I needed something fixed. Short story. Had a leak from the upstairs bathroom that showed on the living room ceiling. I called other plumbers before this one and they couldn't accommodate me and I'm so glad that happened. I got ahold of Tidewater. He worked around my schedule and was able to easily find the problem and fix it. No guess work, no maybe it's this showed up, knew what was wrong and fixed it. One place quoted me $199 for the first hour of work. Tide water showed up, spent about an hour and a half, did the work and it cost less than $150.

I needed a garbage disposal replaced, and I called RR.  First, I was impressed with the rep who took my call.  Just from my phone number, she was able to locate my vital info on file.  She knew everything but the nature of the work I needed done.  She was very crisp in asking key questions, so the call was quick and efficient.  On the day of service, I received a heads-up call from a rep saying the plumber was on his way.  The plumber was very amiable and went right to work.  He answered all my questions along the way and gave good advice on keeping my disposal working well.  I would give RR five stars, but their prices are high.  An online site said the range in my ZIP code for disposal installation is $176 to $221.  RR charged $260, surpassing even the high end of the range.  They're well-organized and professional, but their prices are not competitive.

I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a different guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did

I have to give one stop plumbing 5 stars!  Used home warranty and initially got referral to another competitor that took weeks to make initial contact.  Ask to be transferred and one stop picked up the job.  Tiffany is a service rep and her customer service was the best I have received in years.  Carlos and his crew came out to assess old heater determined the issue, and recommended a replacement.  There was a two day turnaround on receiving new heater and I was back up in running.  I would recommend this company to any of my friend and family.  Their staff understands the service industry and gets it right.  Hard working Americans!

We had just moved in and my washing machine wouldn't work! Hot water was leaking and cold water wouldn't come on at all. I called in the morning and Ronnie was at the house in about an hour or so... he was very prompt and courteous. He had everything fixed and ready to go in less than an hour! Now, it works like a charm! I would definitely call them again in the future.

What an ass! I'll never recommend this rude ignorant company to anyone.

Waited until the end of the business day on a Friday to call and say they can't make it until Monday.

Fantastic service. Dante was able to come first thing in the morning to fix the leaking faucet in my tub. It was leaking so badly that I had to turn my water off, but now, not a drop! Great communication & very responsive. Very fair price and good work! I will definitely hire him in the future--in fact, I've already consulted him on another project!

January 29th
I received a phone call from the city stating that they had not received the paperwork. I also received a voicemail from A-1 asking me to call them.
I called A-1 and spoke to the receptionist. She informed me that the tech didn't realize that he was inspecting two devices, and that he only charged me for one. She stated that I owed them another $149. I told her that I disagreed, since I asked her specifically what the price was for both devices when I made the appointment, and the invoice specifically detailed the inspection was for both devices. We went back and forth about it, and she transferred me to the office manager.
The manager and I then got into an argument about the price. She threatened to send only one of the forms to the city, since in her opinion, I only paid for one backflow inspection. I told her that I was not paying them anymore money, that the invoice specifically detailed the work that was done included both devices, and the invoice was a contract from them stating that the work done was paid in full. The office manager hung up on me.

Later in the day, January 29th
I received a call from Jimmy, who stated he was the owner of A-1. We began another conversation about the inspection. Jimmy told me that the tech that came out on Monday was new and did not know that the price was $149 per device. I stated again that that didn't make sense because I had two prior invoices that detailed the same inspection for $149. He said that the other tech who did the inspections the two years before was probably just hooking me up but the actual price should have been $149 each.

He told me he would cut me a deal, and if I sent him a check for another $75 he would call it even, send the paperwork, and even give me the same deal next year. I told him I was not paying him another dime. He got angry and said fine I'll send the paperwork, but we don't want your business again. I agreed and made him state again that he would send the paperwork that afternoon. He agreed and hung up on me.

January 30th
I received a call from the city in the morning stating that they had not received the paperwork and that my water was going to be shut off. I went to my store to verify the water was off & immediately drove to 516 S. Military Hwy, the office of A-1, to speak to Jimmy.
I was buzzed into the office, and I asked to speak to Jimmy. I was told he was in a meeting. After waiting for twenty minutes, I stood up to ask one of the people in the office how much longer it would be. A lady sitting at a desk was startled because she did not notice me before, and asked who I was. I stated that I was waiting to speak to Jimmy.
She asked repeatedly what I wanted, and I told her that I was an unhappy customer who wanted to talk to Jimmy about some paperwork that he said he was going to send to the city the day before. She apparently was the person I spoke to the day before, because she realized who I was and immediately started cursing at me and yelled for Jimmy.
Jimmy came out of the adjacent room, and after she told him who I was, he immediately screamed at me to get out, threatened to call the police, and threatened to fight me. I asked him why he lied to me about sending the paperwork, and reminded him that he promised me he would send the paperwork. He stated I'm not sending the city anything. and again screamed at me to leave.
I left the building immediately. I called my landlord and told them what was happening. They gave me a number to a plumber that they contract with, and that plumber called Stephen Motley from the city of VA Beach, so that he could turn the water back on and we could complete the inspection. The plumber arrived at my store within the hour, and the inspection was completed again. I faxed the paperwork to the city, and the problem was resolved.

I have all dated documentation, recordings and notes of this incident as proof.

I appreciated the phone call to let me know my technician was on the way. He arrived on time and was professional and did good work. I needed my waste overflow valve replaced in my tub because it was corroded through and was leaking down into the crawl space. My bill was $480. A bit steep but I needed I needed the job done.

BEST plumber in Hampton Roads ! He's made multiple trips to my house and each time he responded FASTER and charged LESS than the other plumbers, I've used before meeting him. My wife and I are so glad we have an AFFORDABLE & DEPENDABLE Plumber. His phone number has a special place on our refrigerator, next to our family numbers.

The scheduler called to let me know that the plumber was running late and might not come within my appointment window about an hour and half into my appointment window.  I really appreciated the heads up instead of them waiting until the end of my window to call.  That being said, the scheduled called me back moments later to let me know the plumber would come within 36 minutes.  When the plumber arrived, he was honest about my issue, let me know he would have to purchase parts from a specialty store (which I expected due to prior issues).  He promptly purchased the parts and even provided me with an extra part should the problem occur again.  He was very professional and even gave me some advise so I can avoid this issue again in the future.

I recently had to replace my water heater.  I called at 8:30 AM and the tech was there at 9:30 AM.  Kristen in the office kept me updated on when he would arrive, etc.  She also did a follow-up after the work was done to make sure I was satisfied.  It was a very hard job because the water heater is in a small attic space on the second floor. Leslie was the tech and he did a great job.  I would use them again and recommend them as well.

Absolute joke of a business. Didn't fix what I asked. And charged $100 to replace a screw which wasn't the issue

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.

This review is for customer service only, it is not a review for actual service .  First issue I called 9/26 552pm, spoke with a woman said plumber would come to my home the next day but no time. 9/27 I call again 236pm woman tells me she has no record of me she will have scheduler call me right back.  No call. 9/28 I get a text plumber is come to my house today 11-3 I call them because I  have a VA appointment as I am a disabled veteran woman tells me well I emailed you at 5 am she told I'm a last priority due to home warranty