Best Gas Water Heater Repair in Chesapeake VA

Of course the AC breaks when my husband is not here! Mrs. Dodd was so helpful when I called. She walked me through some things on the phone just to make sure it wasn't a breaker or something simple. Mr. Dodd arrived on time, prepared and very knowledgeable. He had exactly what we needed. Very fair and accommodating on a hot Saturday. Exactly the personal service I was looking for from a small business. We will use them again and I highly recommend.

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

WOW!!! Kings Plumbing is, by far, THE BEST plumbing company ever!! I can't say that I've ever raved about plumbers, but Ron (owner) & his crew are AMAZING!! Ron is the ultimate professional, personable, polite, friendly, hard-working & completely honest! Kings Plumbing rescued us from a very difficult situation shortly after moving into our new home & we will forever be grateful to Ron & his crew. If you have any plumbing issues, call Kings Plumbing & speak to Ron. You'll understand why this plumbing company deserves a 5-star rating! Thanks Ron!!! :-)

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

These guys are the real deal! Instant help when you call. Will fix anything and everything you may need right away. They come to the job with all parts and pieces in the truck so it's completed in a timely fashion. I would highly recommend you call them for your plumbing needs.

RPG has done so much work for me. Timely, professional, and leave the place clean when they are done. Great prices too!

I'm completely upset at this plumber! I can't believe that this company is rated 5 stars. We hired him a few days ago to fix our problem. Problem number one: We had a leak in our main water line. There was no digging required because we had already done so but we still got charged for digging, parts and labor. Problem number two: they left the entire work area dirty, they didn't pick up after themselves. I had to go and clean up a blanket and all the material they cut and did not use. At least clean up after yourselves!!! Third and biggest problem: due to this plumber's carelessness, now our entire house's main water line has dirt inside the pipes and all of our toilets and cold water lines are clogged with dirt. That's just wrong!!! We called and complained immediately after figuring out what the problem was with our water. We opened one of the faucets and a whole bunch of dirt poured out! Now our entire drinking water supply is ruined thanks to this company. They want to charge us $100 again to come back and fix the problem. Their excuse: it happens every time they do it!

Totally unacceptable!

I DO NOT RECOMMEND THIS PLUMBER.

And now according to the owner, it's my fault that I have dirt inside my water pipes. Take some responsibility and fix it, it will go a long way.

Nothing but great things to say about these guys. They showed up in a timely manner, very professional and informative. They actually walked me through what was going on and how they were able to fix so if the same issue arouse again I could fix it. I highly recommend them and I know I will definitely use them again if an issue should arise.

After walking around Home Depot without any help, we tried this location. Service was immediate and the salesperson was extremely knowledgeable. Recommended as a one stop shop.

Dante Taylor advised he was licensed and stared work to replace my sewer line in Norfolk on my rental property and knew we lived in another state which he took advantage of.  He did not get a permit but advised us he did, lied to us of the cost he supposedly paid for the permit & requested additional money. Someone called the city and he got mad and blamed my tenant, he was mad because that's when we found out he didn't have a permit or licensed, then he stopped answering our phone calls & texts. We're out of a lot of money. Found out a lot of other bad information by trying to get additional information to take him to court. Always check with BBB before hiring a business.

So I need someone to replace a sewer line for my elderly mom. Who has dementia. So I called A1 Sewer & Drain. So they come out 2 hours late. So it now dark outside. They say my sewer line is damaged and needs replacing. So they sign me up for financing, long story short. They left doo doo and doo doo glove they used that night. So I decided to go somewhere else. So they send me a invoice for $445 for snaking my sewer line. It gets worse. The financial company they paired me with, charged me $950. So I called the financial company and asked why was I being charged $950. They said A1 Sewer and crooks. Was paid $950. And I needed to call A1 Sewer to straighten it out. Mind you I never had my sewer line replaced only cleaned out. So I call A1 Sewer and tell them that I was being charged by Greensky, for work not done. The lady tells me. They was going to call me and inform me that they was going to return payment to Greensky. But why would you take a payment for work you did not do. A1 Sewer and Crooks. My advice stay very far away from this company.

Total crook!!!!  Not even licensed ! Improperly  installed my water heater, when it didn't even need replacing! Now I'm red tagged by Virginia natural gas. Scam artist!!

Fantastic service!  Arrived on time and performed speedy work. Took half the time to perform the work than originally estimated since and the price reflected that.  I had attempted to replace my wax ring after a failure and realized the toilet flange was broken. Since the toilet flange is embedded in concrete knew it was beyond my scope to replace. Plumber walked me through exactly what he was gonna do and gave me tips and shared knowledge to guide me through if I attempted to do install wax rings myself in the future. A true 5 star experience.

We have an update on our review we posted 12/14/2014. We are not sure if this is result of our name being selected for a refund but the General Manager for Roto Rooter contacted us to say they are going to refund us 75.00. We think this is for the visit Saturday and not the visit in October but we were impressed and pleased that these reviews are read and we told him we would update and promised all of you that we would let you know if we were selected for the up to 500.00 refund for writing a review. The manager said we would receive this refund after they close out on Wednesday and asked that we did update this post and they will send the check so we will await the check and happy they took the time to call and rectify.

Prompt and professional service.  Though price was more than double than I expected for simple drain cleaning.  Will have to look for more reasonably priced company next time.

I had a leaky shower, so I scheduled an appointment with Mr. Rooter of Williamsburg and they sent their technician over. He diagnosed the problem as a failed valve inside the handle assembly, and he quoted me $397. I should have declined and shopped around, but this has been a persistent problem and I just wanted it to go away. The job took about 30 minutes, but they still charged the full price. I felt the service provided didn't warrant that high of a bill, so I called their office asking for an itemized bill. The customer rep told me we charge by the task, some services take 6 hours, some are shorter. I tell people we are not the cheapest or the most expensive, but we'll be there. He refused to provide an itemized bill, and that was the end of the call.

TL/DR: Don't recommend them. They charge by the task regardless of long it takes, and I just paid $397 for a 30 minute repair. They wouldn't provide an itemized bill.

I called about a broken water heater this morning about 8:30 am. They said they would be able to come between 1 and 4 pm. Justin arrived at 1 pm. Quickly assessed the problem and my water heater was replaced with a new one. Everything was done in about 90 minutes. This included getting a new water heater form the warehouse, removal of the old water heater, and installation of the new one. Excellent service!!! Would highly recommend this company.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.

Work by plumbers was good. Communication from Office manager was the worst. I'm not sure why she even has a job. She's short, rude, acted like I was not important that her business is with the insurance company and not me. I'm trying to reach the owner of the company. They replaced my outside line that had just been replaced less than a year ago. They were suppose to replace my line (where the problem is) under the house. Major mistake. Dug up my entire yard broke water line then replaced everything but the line UNDER THE HOUSE! What a mess! Yes my plumbing works now but only until the line under the house clogs again. I'm not at all happy.  The one star is for the plumbers Sheri get a huge thumbs down. My yard still looks like a crime scene.