Best Gas Water Heater Installation in Chesapeake VA

First call was to Mrs. Dood she was very nice & helpful and told us that be out at 3pm they showed up 15 minutes early. Had me up and running in 45 minutes Mr. Dood and his technician where honest and very fair priced and knowledgeable We will definitely be using there service again and recommend them to anyone else!

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

Ron and Steve worked extremely hard to fix the problem with my sewer line.  They are always prompt and professional and very pleasant to work with.  The price they charged was very reasonable.  I am so happy with the job they did and would recommend them to anyone looking for a top notch plumber!

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

They helped me with toilet installation and ran a water line to the new outdoor kitchen and installed the sink.I was very happy with their work. They showed up on time and they kept me informed and they were easy to reach.

Our hose was leaking and Tony came out the next day. He tried to fix it one way but it was just old and needed to be completely changed. I was a little worried but he reassured me and I am beyond happy. Thank you and we will be calling you for any other plumbing needs we may have.

I have to give one stop plumbing 5 stars!  Used home warranty and initially got referral to another competitor that took weeks to make initial contact.  Ask to be transferred and one stop picked up the job.  Tiffany is a service rep and her customer service was the best I have received in years.  Carlos and his crew came out to assess old heater determined the issue, and recommended a replacement.  There was a two day turnaround on receiving new heater and I was back up in running.  I would recommend this company to any of my friend and family.  Their staff understands the service industry and gets it right.  Hard working Americans!

Very responsive. Very professional. He was very thorough and honest about what my plumbing issue was, what the good version of the solution might be, and how expensive the bad solution might end up being after he opened things up. Would be the first call I make the next time I have a plumbing issue around the house.

These guys are the real deal! Instant help when you call. Will fix anything and everything you may need right away. They come to the job with all parts and pieces in the truck so it's completed in a timely fashion. I would highly recommend you call them for your plumbing needs.

I got a quote from one plumber for $5000 and called Bob for a second opinion. Bob told me what to do over the phone, quick trip to Lowes and $17 later the problem was fixed.
Bob the plumber is the best!!! I would recommend to anyone looking for plumbing service.

Waited until the end of the business day on a Friday to call and say they can't make it until Monday.

Payed Danta up front, big mistake. He took our money and did not complete project. City inspector was call and said they have no listing of him getting permits which I paid for. Will not return our phone calls. Do not pay him using Zella!!!Anyone going to use him please get his license plate number and his driver license first. And a picture of him and sent to me. I will give a reward.

In reading some of these reviews of dissatisfied customers from a few years ago, I was hoping that my experience would not be the same and thankfully, both of my contractors, Andrew and JB were fantastic!! From the phone call to set the appointment, was great. The woman who called was pleasant and flexible which satisfied me. Both techs were knowledgeable and talked with me through the whole process. Even though they came out due to my warranty with AHS, I would totally use A1 again and request both of these gentlemen to tend to the repairs.

They will blow you away with there prices . Best to shop around for better pricing . And the guy didn't even complete his job I had to clean up his mess .

Okay, first, the guy who showed up was awesome. Zack Jaber is his name and he was great (got the job done in good time, was personable etc. However.... two things 1) 4.5 hours late. They had a meeting. To their defense, they did call me and said they'll be an hour past the window. An hour and a half past the window and we had to call them wondering where they were. They were STILL in a meeting. 15 more min and I get a call they're on their way. At least another 30-45 minutes because coming from further location.  Okay so I can live with that I guess except I was in a hurry to pack and leave... to catch a plane  2) The prices are steep.  It's about twice what it should cost. I understand you have to pay for their fancy truck and for expensive gas, but 300 dollars for a 10 minute snake out is kind of ludicrous.  I sometimes think they go in and look at you and see if you are a woman, young, in a hurry or whatever and scale you to see how much they can get away with.  Just my personal thought and I don't know if that's true, but so many people quoted so many different prices on reviews that I wonder. I understand some clogs may be worse, but this was simple and straight forward. In fact, first priority is to buy a bigger snake and do it ourselves. We tried this time but the snake was too short and hubby too cheap to pay an extra 50 bucks and get the big one.  I guess he learned his lesson!  I paid it because I had no choice last minute like that. but if I am not in a pinch next time, i probably would not use them.

Tried calling during plumbing emergency with old pipes I had. Receptionist lady said they didn't service my type of system and hung up with out letting me explain

The owner of Mr. Rooter has contacted us and we've been able to reach a mutually agreeable resolution. We appreciate their efforts in contacting us to address the problem and would recommend their services moving forward. Thank you!

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.

Work by plumbers was good. Communication from Office manager was the worst. I'm not sure why she even has a job. She's short, rude, acted like I was not important that her business is with the insurance company and not me. I'm trying to reach the owner of the company. They replaced my outside line that had just been replaced less than a year ago. They were suppose to replace my line (where the problem is) under the house. Major mistake. Dug up my entire yard broke water line then replaced everything but the line UNDER THE HOUSE! What a mess! Yes my plumbing works now but only until the line under the house clogs again. I'm not at all happy.  The one star is for the plumbers Sheri get a huge thumbs down. My yard still looks like a crime scene.