Best Drain Installation in Chesapeake VA

Called and sent a email asking for a quote and I never heard back.   After many more months I still have not heard anything back.

First call was to Mrs. Dood she was very nice & helpful and told us that be out at 3pm they showed up 15 minutes early. Had me up and running in 45 minutes Mr. Dood and his technician where honest and very fair priced and knowledgeable We will definitely be using there service again and recommend them to anyone else!

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

This is a reliable company. They are punctual, stand behind their work, and are professional. They're easy to work with, have reasonable pricing and provide multiple options for fixing issues.

Very expensive compared to the competition, Notes scribbled on the order so much that you can't even read the contract, and he would not take any form of payment other than a check or credit card (no venmo, zelle). The Credit Card fee he charged was 5%, it's common practice by many other companies to either allow a check to be sent or have the same charge for credit card and check. And he did not completely cover his work area and we have scratches in the new floor we just installed.

I called multiple times to inquire about having someone come by to check out my water heater issues, and it went to voicemail each time. No problem, they are all probably busy. I understand. But the voice mailbox was full and I could not even leave a message to have the company call me back.

Non urgent repair for something pest inspection found under house.  On time, professional, very knowledgeable, will recommend to anyone.  5 stars all around, do not hesitate to call if you need a plumber in Chesapeake

Fast, courteous, efficient and fair prices. I've used Nevie and his guys five or six times over the past eight years for various problems. Never had a call back and never had a problem after the work had been completed.

Called standard plumbing in hertford to remove a tank style water heater and replace it with a tankless heater which I supplied.  New unit to go in same location. after 4 trips and a hole through my garage ceiling which they repaired and a $956.00 bill they completed the job. Within an hour after completion it leaked. It was repaired the following day after leaking all night, said it would have to be looked at the next day, a few days later another leak appeared in the hot water line in the same area as the heater. Paid a different company to repair it

This company employs irresponsible people that nearly ran me and others off the road on 64 and Mercury Blvd. I can't imagine they would care about your home or safety. Stay away.

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters.  The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!?  Would not recommend this company at all!

Payed Danta up front, big mistake. He took our money and did not complete project. City inspector was call and said they have no listing of him getting permits which I paid for. Will not return our phone calls. Do not pay him using Zella!!!Anyone going to use him please get his license plate number and his driver license first. And a picture of him and sent to me. I will give a reward.

Called A-1 to handle a burst pipe in a rental home I own - I live out if state.  

There was poor communication on when they would arrive.  When I heard the plumber I'd on his way, what they meant was, the plumber will get to you some time later today.

After the plumber arrived he gave a reasonable estimate for labor and material and I authorized the work.  After competing the project, the plumber called back and said that his material cost was more than 3 times the HIGH end of his estimate.  

Since it was a Sunday, I asked for someone from management to call me...8 days later and still nothing.

BEST plumber in Hampton Roads ! He's made multiple trips to my house and each time he responded FASTER and charged LESS than the other plumbers, I've used before meeting him. My wife and I are so glad we have an AFFORDABLE & DEPENDABLE Plumber. His phone number has a special place on our refrigerator, next to our family numbers.

UPDATE FROM MANAGER BELOW!!!

If I could go NO STARS I would, we called roto-rooter due to some backed up toilets.  They came out cleared out the lines, sent a camera guy out and then tried to tell us we need all new pipes (5K).  600$ later  they leave.   Not even a week later backed up again, this time water is flowing out of a clean out they FAILED TO PUT A PROPER CAP ON!  Then they put a new cap on after being called out again.  Then TWO DAYS after it happen again, called them out, they didn't even do anything ‍‍.  Happen again this evening and called someone else.  They came out and fixed the problem in conjunction with the city (sludgeAND PUT THE RIGHT CAP on the pipe.  And it only cost me 200$....Never again will I use Roto-Rooter, don't waste your time or money!!

AMENDED REVIEW

Today we got a call from Ned Campbell the Virginia Beach, VA Regional Manager. He was very receptive and understanding of our concerns and provided us with a full refund.  I really appreciate the time he took to reach out and handle the situation.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.