Best Bathtub Repair in Chesapeake VA

Of course the AC breaks when my husband is not here! Mrs. Dodd was so helpful when I called. She walked me through some things on the phone just to make sure it wasn't a breaker or something simple. Mr. Dodd arrived on time, prepared and very knowledgeable. He had exactly what we needed. Very fair and accommodating on a hot Saturday. Exactly the personal service I was looking for from a small business. We will use them again and I highly recommend.

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

Saved the day on a Sunday.  Had main line clog, we couldn't use anything in the house.  He came in a half hour, and cleared it quickly.  Definitely call again.

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

Ron is professional, punctual and does quality work at a great price. He is the only plumber that I am going to call from now on. Don't hesitate to call him for all your plumbing needs.

I sent Ali-Cor an email about out plumbing issue and to see if they could send someone out to our house this past weekend. The response was very fast. Then Saturday morning the plumber Brandon called us before he came over. He was even a few minutes early, which was great for us.
Brandon did a wonderful job. He even went to Home Depot and picked up the sink faucet that we choose. He cleaned up after himself too. Very nice person.
We plan to call and ask for Brandon for another plumbing job in a few months.

Jason arrived at my house on a Saturday morning after my hot water heater sprang a leak and quit working the evening before.  He was prompt, courteous, and his prices can't be beat!  He quickly assessed the situation and quoted me a price BELOW what I expected.  In addition to replacing my water heater, he also replaced 5 valves - several of which had frozen in the open position.  The whole project was completed in no time and the results look and operate better than when the system was new.
Later that week, Jason returned to replace the pump for my heating system.  When my part arrived, it was Friday night.  I told Jason we would be fine until the following week, as we had several space heaters.   Worried about the falling temperatures and chance of snow, Jason took time away from his own family to make sure that mine was taken care of.  He replaced the pump in less than an hour, and again charged very little - despite the fact that it was a weekend call.  Now my heating and hot water systems work better than they ever have!
I highly recommend Jason to anyone who needs heating/hot water services.  I doubt there is a company out there that could beat his prices and quality of work - and no one could be more courteous!

If I could I would definitely do a half star rating, all of the workers are rude and don't complete a job

Waited until the end of the business day on a Friday to call and say they can't make it until Monday.

Payed Danta up front, big mistake. He took our money and did not complete project. City inspector was call and said they have no listing of him getting permits which I paid for. Will not return our phone calls. Do not pay him using Zella!!!Anyone going to use him please get his license plate number and his driver license first. And a picture of him and sent to me. I will give a reward.

Terrible, terrible.  We purchased a reverse osmosis system for 200.00....I put most of it together, but realized the plumbing wasnt going to work (connectors were not the same size).  We knew it wouldnt take a plumber more than 1 hour to handle the job, and figured that was better than multiple trips to Home depot and some frustration.  We called A1.  They came out and quoted 1 hour for the job, and maybe 1.5.  The guy moved like tar, and took his time.  Multiple trips to the truck, etc.  You know the drill - took 3 hours.  They should never charge by the hour (should be by the job).  But anyway, we agreed to the 1 hour, and maybe 1.5 hour job.  Because it took 3 hours, we were charged 471.50 (dont forget the service charge).  Almost 500.00 to install a R/O.  Wow, should have called a buddy or someone else...Anyway, my wife called to complain and the owner hung up on her.  Not the best manners.  

After some bad face book reviews, the owner called me and left me a message.  I called him back and left a message....nothing back yet.  Anyway, lame that they wouldnt just give great service without me having to do the reviews?  Anyway, the BBB is next I suppose.

I scheduled for a technician to come out two weeks ago. He was kind, but wasn't able to clear the blockage in my plumbing or really make any progress. I was told he'd be contact another technician who could put a camera in the lines and at least figure out where the blockage was, and that they'd come by that day or the next. A week later, I hadn't heard anything. I called as was told a ticket would be forwarded about my issue. Two days later someone from the call center called me about my trouble ticket, and was told someone would be in contact. I called the next day because I heard nothing. Was AGAIN told the issue would be passed along. I called again today, was told my ticket was VOIDED and was asked if I screened my calls (I don't) and was told I need to keep an eye out and answer phone numbers I don't recognize l, because it could be a technician. I get a call soon after, and the camera tech realizes he doesn't have the right sized camera equipment for my situation, and would get in contact with the technician that did. I never heard anything back. I've paid over $500 dollars for services that have not been rendered, and am still unable to use my shower or kitchen sink without it coming up through the drain. I have no idea what the problem is or how to fix it. This is absolutely unacceptable and extremely subpar service, and a waste of my money.

We woke up to a leak from an upstairs toilet that then leaked into ceiling of downstairs' bathroom. Not something you want to find on a Friday morning at 7am. Contacted Roto-Rooter and received a call back right at 8am saying they could have someone here in 30-45 min. Austin showed up and was able to determine what the issue was and make the repair very quickly. He also had someone come out with thermal camera to determine extent of damage to flooring and ceiling and advise on it. We could not be happier with the outstanding care and service that Austin and Robert provided.

The owner is rude and unhelpful. I called for an invoice from previous work done on my home's septic tank. Not only would she not provide the invoice for me, but she made me feel as though I was inconveniencing her since the invoice has already been emailed to the client when the work was completed. She told me it was none of my business- that she can't disclose work done for other people. The work was paid for by the previous owners during closing when I bought the house because the septic tank was having some issues. It's completely unacceptable to withhold this information and to treat customers the way she did. I will not be using their services ever, and I will also spread the word that this business is not one worth supporting.

I called and spoke to a friendly woman. She told me they were backed up and could not come for over a week. I said no problem I could wait. I scheduled my appointment. However, then they Did not show for scheduled appointment or return call when I called them.

Called for some help with plumbing under my sink. The lady on the phone stated that he could come to help that night. I received another call saying he would be there in about an hour and a half or so and would call when he was on his way. After two and a half hours with no call, I called back. She said he was still on the other job and would call when he was done. I stayed up till midnight with no call and no show. Initial call was make at 5pm. Taking my business somewhere else. Really wanted to support local business. He did call the next day at 1000 but it was too late.

I called about a broken water heater this morning about 8:30 am. They said they would be able to come between 1 and 4 pm. Justin arrived at 1 pm. Quickly assessed the problem and my water heater was replaced with a new one. Everything was done in about 90 minutes. This included getting a new water heater form the warehouse, removal of the old water heater, and installation of the new one. Excellent service!!! Would highly recommend this company.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.