Brown Plumbing & Septic

My toilets/shower were completely clogged and needed to have my septic tank emptied and have my lines cleared ASAP. Called and they were able to come out same day  Jacob and Stephen were extremely polite and explained everything they were doing and did not mind me asking questions. Would highly recommend them and will be using their plumbing services soon!!

I am so pleased with the fast response time by Brown Plumbing and Septic.  The techs, Stephen and Frank were very courteous, polite, and professional.  They each went above and beyond what I would have expected.  My septic system was cleaned thoroughly and they answered many questions that I had and were very helpful in making me more aware of how a septic system works.  I will highly recommend Brown Plumbing and Septic to all of my family and friends. Thank you Stephen and Frank!!!

The owner is rude and unhelpful. I called for an invoice from previous work done on my home's septic tank. Not only would she not provide the invoice for me, but she made me feel as though I was inconveniencing her since the invoice has already been emailed to the client when the work was completed. She told me it was none of my business- that she can't disclose work done for other people. The work was paid for by the previous owners during closing when I bought the house because the septic tank was having some issues. It's completely unacceptable to withhold this information and to treat customers the way she did. I will not be using their services ever, and I will also spread the word that this business is not one worth supporting.

The receptionist hung up on me 3 times. Never spoke to her before. it was quite clear that she did so intentionally and with disrespect. I highly suggest not contacting this company for any services whatsoever.

Great experience from start to finish! Called on Mother's day because I thought my septic was full and over flowing. Bruce called his guys and tried to find someone that day, but was able to get someone out to me first thing Monday morning. Guy (the person who came out to pump) was very nice and was very patient with all the questions I had about the system, he took time to explain and show me everything. If and when I need help again, they will be the first ones I call!!

I have been using them for 10 years for my septic tanks until my toilet got issues. They try to charged me $700 for 1 hour job and I was able to fix it for $350. Plus they charged me $125 for service fee. Stay away.