Best Bathtub in Chesapeake VA

First call was to Mrs. Dood she was very nice & helpful and told us that be out at 3pm they showed up 15 minutes early. Had me up and running in 45 minutes Mr. Dood and his technician where honest and very fair priced and knowledgeable We will definitely be using there service again and recommend them to anyone else!

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

Well, it took a bit longer than I (and they) expected, but they worked through some hiccups and completed the job nicely.  After discovering that some of their equipment was faulty, they eventually got everything they needed and got my kitchen snaked.  They also didn't charge me extra, even though they had to do it from the roof.  Although it took 4 hours (what would probably have taken under 2hrs if everything was working right), I was very grateful that Precision stayed late on a Friday night to get it all done, and get it done correctly!

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

Highly recommended! We just moved into a new house and had water backing up into the house and couldn't use toilets, showers, faucets - nothing. Kings was able to get a crew over quickly. The price they quoted seemed high, but after seeing how hard they worked and what a good job they did, we changed our minds. Mitch and his assistant, Mike, did a thorough job, snaking two separate areas, and spent a good deal of time testing the system to ensure it really was unclogged.

In a nutshell - they arrived promptly, were knowledgeable, did a thorough job, tested it carefully,  and explained what they did. We were totally satisfied and will use Kings Plumbing again.

Everything from the initial phone call was nothing but stellar. Pleasant on the phone and very helpful. They were able to get me on their schedule right away and was at my home in a hour.

called him on a Sunday afternoon and was given a prompt and courteous answer despite it being a weekend afternoon.  He was out to my home within the week and fixed my very unusual bathroom vanity sink in no time.  He even snaked the drain which I had not even thought to ask him to do.  Polite, trustworthy, honest and reliable.  Such a refreshing change in this day and age of corporate coldness with other repair services.  Would not hesitate to hire him again if I needed any further repairs to my home!!!

After a horrible experience with another company, I called Standard plumbing to come service my tankless hot water heater that had stop working. They worked around my work schedule and had someone come out after I was home. They were able to identify the problem and asked me about a warranty. I had no ideal about a warranty as we are the second owners of our home. The gentleman found out about the warranty and got all my parts covered under the warranty which was super nice and something I did not expect. They had the parts shipped overnight and as soon as they got them they came out to repair. I was at work and he told me he would tear down and repair just to be home at same time as previous day. When I got home he had just finished job! It was a wonderful customer service experience and I was very pleased with their work! I will definitely use them in the future and refer anyone I know to them!

Waited until the end of the business day on a Friday to call and say they can't make it until Monday.

The price was very reasonable and the service was great. Communication was great and there was no pressure when negotiating the price. I will definitely use this company again and I recommend!

So I called on Wednesday afternoon about leaks under my kitchen sink and was told that a dispatcher would call me in the morning to schedule something. On Thursday morning she called and said that someone would be there on Friday morning at 7:30am for sure. At 7:30am on Friday she called and said they were having a meeting and she would call when someone was heading over...At 9:30 someone showed up, replaced a part that didnt need to be replaced and charged me an arm and leg.....argh. Not a good experience.

The initial call I made to roto rooter was very professional and very efficient. They took my information and sent me a confirmation email. I advised them I wanted a free estimate to have a new vanity installed in a half bath. I stated if the estimate is ok. I will move forward with install. The technician Ernie came out with very poor customer service and very poor workmanship that I later discovered after I consulted a master plumber.  A week later after my consult with a master plumber. I called roto rooter again to comeback out to fix the inadequate repair. The representative stated that the technician will be out between 8am - 10am Friday morning with a confirmation email. At 8:00am I called to confirm someone was still coming based off the previous reviews I saw stating that the technicians either do not show or they are always late. The representative assured me that they will be there in between the stated window of 8:00am - 10:00am. 10:00am comes around no one present I called to follow up with representative she stated they will be there within the hour. No one came in that hour. I called again stating the same thing. 12:30pm is when the technician finally came. Michael was a great technician when he saw what his co worker Ernie had did he was shocked. Michael knowing himself that this was poor workmanship that was completed. Stating throughout the repair why did he do this. Michael properly repaired the drains and used the correct parts. I called later to speak with a manager I was informed that she was in a meeting. I asked for a call back to discuss the issue. Still to this day no call back. I feel I should be compensated for the additional time off from work and for them not fixing it correctly the first time. This was a very poor experience. I will be sure not to use or recommend or refer roto rooter in any future jobs or repairs. Here are photos as well.

I don't intend to use them again.  A solenoid valve broke in my shower.  A technician came to the house and walked in with his wet shoes.  Then he charged me $400, $65 which was for the part and the rest labor!  Less than a month later it broke.  Another tech came out and he was extremely rude, especially after I told him he needed to put the booties on his feet.  He also refused to provide warranty repair services because he claimed it was broken by the black residue in my water.. even though the part was never exposed to water!  He left and 20 minutes later the doorbell rang and he asked to see my water heater.  He looked at the water heater and determined the residue might be coming from the tubes connected to the water heater because they were rubber insulated.  We thanked him and then took our business to A1 Plumbing and Heating.

Few things to point out
1. Roto rooter works on commission, so when the plumber came back to fix the WARRANTIED part, he earned nothing, hence why he came back trying to fix something else
2. DELTA faucets and parts are lifetime warranties
3. He was offended when asked to put booties on his wet muddy feet

My toilets/shower were completely clogged and needed to have my septic tank emptied and have my lines cleared ASAP. Called and they were able to come out same day  Jacob and Stephen were extremely polite and explained everything they were doing and did not mind me asking questions. Would highly recommend them and will be using their plumbing services soon!!

Rude when driving! They purposely cute me off on the road, and you think I would hire them. forget about it. It speak volume about their customer service.

Total crook!!!!  Not even licensed ! Improperly  installed my water heater, when it didn't even need replacing! Now I'm red tagged by Virginia natural gas. Scam artist!!

They will blow you away with there prices . Best to shop around for better pricing . And the guy didn't even complete his job I had to clean up his mess .

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.