Best Water Softener Installation in Charlotte NC

Under promise and way over deliver!!  These guys were awesome - from scheduling, getting the job done, and making the best/most economical options for the fix!!  Thank you, Jeff!!

Reached out to Option One for some plumbing work we needed done. Our technician, Christian, came and checked on everything in our house to make sure everything was in working order which it was (didn't try to sell me services I didn't need and assured me that everything was in good shape). He provided three quotes, one of which I asked if he could do same day which he did and started work immediately. Price was best out of three local quotes we have received prior. He got our garbage disposal running and even checked all piping was connected correctly, excellent service. Will be back for the other projects they quoted us on based on the great work,

ER plumbing services came through and sent a master plumber Tuesday, who rebuilt the stops on all 3 leaks. They also rebuilt the kitchen sink plumbing to fix that larger issue. The bathtub leak still needs to be resolved but they state it must be completed by a bathroom renovation Bathtub installation contractor.  They will also refund the site visit fee, so we're just awaiting that.  They eventually came through for us with some further escalation and seasoned eyes.

Previous post for context and due diligence.

I only give it 2 stars instead of 1 because the receptionist Melissa is extremely polite, courteous and professional.  the plumber Mr Helms was also polite, but I think he missed quite a few glaring issues.

Very disappointed with the level of troubleshooting skills.  I called in citing a few plumbing issues for my mom, who speaks broken English but doesn't make her naive nor ignorant.  Something about the plumbing visit next day at 10am was amiss.  1. The plumber claimed the dishwasher was the root cause of the kitchen sink leak and heple sop up the water and referred her to carolina appliances.   2. He stated since my mom was visibly remodeling the upstairs hallway bathroom, he suspected the hot water faucet was dripping and not tight and just closed it without further troubleshooting nor looking why there are water stains in the area directly below.

Talking with contractor/ handyman onsite... way more information.  I need to ask ER plumbing to come back again cause it's 1. The pvc pipe leading to dishwasher that's the root cause, may need to replace with copper. not the dishwasher appliance as root cause.  and 2. upstairs bathroom faucet not closed is not the issue.  The contractor also opened up to see the bathtub pipe drain is leaking... and rusted. They recommend a licensed plumber to come back out to resolve. My cousin is now onsite and we found a 3rd issue. There's indication that the master bathroom upstairs is also leaking as there's water spots over the half bath on the main floor indicating that.

Please refund the site visit as we are going to be forced to find another plumber to resolve these 3 clear plumbing issues. These are all active leaks!  I don't trust that we would get a fair assessment nor a fair quote for full plumbing and water remediation at this point.  If ER Plumbing proves me wrong I'll update this post!

I greatly respect contractors that take pride in their work and go the extra mile.  This is not one of those businesses I'd recommend so far. I just wish i could post the pictures to really convey the appalling missed issues.

Jordan was amazing. I made a ridiculous error when scheduling during a time where having the water being turned off would have been impossible and felt so foolish. Jordan thought of a solution, fixed the problem, and installed my water heater with as little disruption as possible!  I really thought my lack of common sense was going to cause me another ice cold shower, but he fixed that. He was so easy and pleasant to have at the house that I felt 110% comfortable. I will never go anywhere else. I hope you hire Carolina Plumbing and I really hope you get Jordan as your contact. Colleen

Harvey was recommended to us by a trusted source, and we are so glad that we called him. We had water heater and gas pipe banging issues, and Harvey came on-time, assessed the situation, repaired for a reasonable price immediately, made a few recommendations for future maintenance, and then to top it all off, he came back the next day to discover and repair the source of a nagging pinging sound (gas pipes).  Great job, Harvey! Much appreciated.

I am a rental property owner.  I received a couple quotes from local plumbers to replace a hot water heater nearing it's service life.  One highly reviewed plumber that I used before, and Eco Home Solutions.  Eco Home Solutions was far more responsive and cheaper, but the level of complete communication and professionalism made the choice easy.  
My elderly tenants made for some challenges coordinating with scheduling, but Eco Home Solutions completed the project with satisfaction and compassion working with, and around my tenants.  
I will call them when needed in the future. And I am confident to recommend them to you.

All For One Plumbing has taken care of a few issues that I've had and they are fast , reliable, and efficient. I've had my water lines replaced from my well to my house and I now have the best water pressure since I've bought my house. Definitely will call them if I have any other plumbing needs....

I've used Three Way for several years and over 3 major jobs replacing master bath fixtures, a grinder pump, and a hot water heater.  Every time we've used them they have been responsive, fairly priced, and done a good job for our family.  The last time however, they really showed me why they deserved a 5 star rating.  

After having our hot water heater replaced in last 2019, and having loved it for about a year and a half, we began to find that hot water was sporadically not available.  Called in Three Way to take a look since it was still under warranty and they were out within a day to look.  After about an hour of checking, they determined that part of the brains of the heater needed to be replaced.  They contacted the manufacturer and had the part shipped to me directly where it should arrive in a matter of days.  Of course Murphy's Law kicked in, and literally a day after that the hot water heater stopped working completely and we were facing several days of cold showers waiting on the part.  Unfortunately, the day came where the part was expected, and it never showed.  After contacting Three Way and letting them know, they reached back out to the manufacturer, and when they were unable to get the part tracked or any type of assurance that it would be to me as promised, Three Way did something I never expected.  They showed up with a new system completely and had it replaced in less than 3 hours.  They stood behind their work, even when it wasn't THEIR work that was the problem.  Been a long time since I've had a company that was willing to truly go above and beyond, but this is definitely one of those companies.