Best Boiler Services in Charlotte NC

Not the quality service I was expecting for the price they charge. Years ago I got a new water heater installed by this company. While the install technician looked professional there was a lot of amateur mistakes made like messes on the floor, the circuit breaker being left off after he left, and not testing it completely. The way I found the circuit breaker turned off was noticing no hot water for a few days. When I flipped it and finally got hot water it blew a fuse a few hours later.

I called to complain and they sent a technician to check the previous installers work which fixed the problem.

Fast forward to a few years later when my family goes to sell our house. We find out the water heater was improperly installed through a professional inspection. The pressure relief valve was a one foot pipe into a bucket that would have flooded the closet. So we had to pay to drill through our flooring to have a proper area for it to release if there were any problems.

Definitely had a lot of issues doing business with this company I would not recommend.

Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.

We contacted him to help us with our old water valve and he was kind, efficient, and prompt.  He explained what he was doing and what to expect, he was great.  Will recommend him to friends who need a good plumber.

I am a Waldrop comfort plan customer for 14 years now.  I am selling my house and buyers had some issues they wanted addressed with our HVAC units.  Waldrop came out at no charge to take care of.  However I did choose to repair on thing that was not out of code when the units were installed.  So they did have to charge me to fix that.  As usual they did what they said, came when they said and as always very professional.   Nick is a great guy, very nice, does great work.  Highly recommend.

You should avoid Morris-Jenkins.  I was until today, an Advantage member.  Getting my HVAC systems inspected twice a year.  Until recently I've not needed any repairs. But I've had them service my HVAC twice in the last 8 months.

The last time was to add Freon to my AC.  It appears that my system has a leak and it required 4lbs of R22 Freon.  As I was an advantage member they responded the same day and recharged my system.  Total cost $463 which included a $49 service charge and a 10% discount for being an advantage member.  Basically they charged $400 for 4lbs of Freon!  $263 for the first pound and $63 for the other 3!  This seemed like a lot, and when I told others of the cost they agreed.  I went on line and found that a licensed contractor can buy a 30 lb canister of Freon - just like the one they used, for $263 or about $8.75/lb.  Really, you're going to charge $100 a lb??  Yes they do, which basically means that the first pound pays for the entire cylinder of Freon.  

Given that I clearly have a leak, the system needs to be either repaired or replaced.  The tech said its not worth it to fix and that I should get it replaced.  The sales guy came the next day to survey my system and give me a quote.  He did a great job of examining everything, taking photos, and putting them on his i-pad to make a very nice presentation.  During the presentation he showed me issues with the installation, duct work, etc.  (Why was none of this ever brought to my attention during the biannual inspections??)  When it came time to provide a price he opened his 3 ring binder (odd after the high tech photo review) to show me they offer 3 different systems, Good Better, Best (or more aptly expensive, very expensive, and outrageous)  After explaining they were the sole distributor of Carrier systems and that it was the best unit on the market he showed me the pricing - Good $8600, Better $9600, Best $11,200.  I might be a little off on the Best price because I was in shock after I saw the Good price,

I've since gotten other quotes from independent contractors referred by friends and have found that I can get a whole system for under $4,000 and that after a leak test that my coil is leaking and I can have that replaced for only $1700.  Also found I could have had the Freon done for under $200 which includes the service call.

In summary Morris Jenkins is a high touch, service oriented firm. I don't fault them for what they do and provide, but consumers ought to be aware that you can get good service and quality without the high price.  I would not recommend Morris Jenkins unless it was an emergency.

Very incompetent. I purchased a water softener from Lowe's and they sent this company to install it. The first time it was installed did not work for more than a couple of days. Thought maybe it was the water softener so we had a new one sent out. Bliss installers came out and said they needed to install it differently and they did not have everything they needed to do the install. Following week they come out and run pipes under my house. They say it's working. The next day I try to get water from the refrigerator and it's not coming out, I try the filtered sink water no go either. I have left 4 messages and no one has returned my call.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).