Best Thermostat Repair in Albuquerque NM

I called regarding a leak in my ceiling. They let me speak to a specialist, He explained the process, The next day they came, with masks on, immediately found the problem and fixed it. They are very professional and reasonably priced. I will use them for all my plumbing needs. I wish they did more than plumbing.

Nathan did an outstanding job for us. A very outgoing young man. Would like to use him all the time.
Bill Hooten

If you want a plumber, or just converting spring and fall heating and cooling, this is who you want.  John is prompt, will come right away if you have an emergency, does excellent work, and charges a modest rate.  We have been using him for several years now, and have never had a complaint.  He cleans up after any work he does; he is friendly and knows a lot about his business.  Give him a try

Jorge is the best!! Extremely customer focused, knowledgeable, dependable....quality work and fair pricing.  Anyone in need of plumbing services in the Albuquerque to Santa Fe area should absolutely call Castle Peak Plumbing, Heating and Air Conditioning.  We wouldn't even think of calling anyone else!!!

Leaking ceiling on 1st floor in 2 story house. There are two different leak locations. Plumber arrived on a free consultation and stayed ~90 mins. He checked for leaks on upstairs bath - nothing found, recommended replacing toilet gasket for 2nd leak - I completed this work. Then we assessed and cleared blockage on my furnace (separate issue that took down my furnace ~ 2 weeks ago).  Would have liked to know when free consultation ended and paid visit started.  Also, plumber stated he would work with me to understand the issue. I sent pictures and updates and no response.  The overall cost was not excessive but did not find root cause on either leak.

We spent 35k to have Williams Mechanical replace three units three years ago; we had a very positive experience with this transaction. Annette and her team were responsive, their quote was competitive and the work was completed on time and well done. Because of this experience, we continued to use Williams for all of our plumbing needs. The last couple of experiences with in the last year have been less than positive (apparently they weren't able to keep plumbers for a period of time, so there was difficulty getting them out for plumbing jobs, long response times, multiple visits to complete one job), but because of our initial experiences, we continued to use Williams Mechanical.

I contacted the office this week to request someone to come out due to an urgent (not emergency) plumbing issue on a part that Williams Mechanical had previously replaced. The office said they couldn't find the paperwork for the job (despite me having the invoice in my hand). I e-mailed Annette (owner) and she replied saying that she would get back to me by the end of the day - she didn't, nor did the office. I waited two days, then called and e-mailed the office and Annette again - no response. I again waited another day and e-mailed Annette again - no response. We are now 5 days out from when we initially contacted Williams and have an emergency plumbing issue.

If you had asked me three years ago, I would have given Williams Mechanical 5 stars without a doubt. Tens of thousands of dollars of business and three years later, my opinion has completely changed. If you are looking for a responsive company who values your business, I can't say that you will find this at Williams Mechanical.

Business is very unprofessional and very over priced. Contacted in for them to come out and my scheduled time was 2-4pm received a call at 3pm saying they will be here slightly after 4pm. I contacted in and left a voicemail at 5pm, and they did not show up until 6pm. Quote received was ridiculously high. Twice the national average nearly for the job, nearly 2x the cost for the same thermostat that can be picked up at best buy, $3850 for $1000 worth of material (which they say is because of labor but they already charged labor before). I contacted in for my parents as my parents are very old and can't handle the stress of contacting companies and was told this is not eligible for a military discount (even though my father is a 23 year air force vet) and its my parents house and the work is being done on my parents house. Very unprofessional and ridiculously overpriced.

We are new to ABQ and New Mexico and found Dom via Nextdoor. He installed a utility sink in garage and also had to move a gas line due to how close was to plumbing stub out.

He was very good and really explained what he was doing thoroughly which I appreciate. I would definitely recommend him. Thanks so much Dom

New sink w less than happy dog

I had a company tell me I had to replay a HVAC unit, EVERYTHING was bad the tech said, he wrote up a long letter.  

I called Western Mechanical (they have great reviews and they were recommended to me by several people) to come out as a second opinion.  Not only was my unit fine, it's still going 4 years later.  Western Mech is MY new HVAC company. I go to them for both my home and company.  I've never had an issue.  They saved my family ~9K.

I had 6-7 companies come to my house and provide estimates for a new refrigerated air installation. Carlson was not the lowest bidder, or the highest.  In contracting terms, I thought they offered the best overall value.  I have not been disappointed.  They performed the job exactly as they said, including being on time and having a sufficient number of employees to do the job as planned.  To a person, all B-Carlson staff were honest, professional, and courteous.  I had a follow-up issue that they are rectifying, even though it is not directly related to the install - - this is above and beyond what I expected.  B-Carlson has surpassed my expectations, and they have won me over as a customer.  And I will honor their request that A positive review is the highest compliment we can earn.  I gladly give B-Carlson this compliment.

Finally made the jump to refrigerated air. Worth the change over so far but haven't seen my latest electrical bill...
These guys and gals make sure you have everything you need to make the switch. They hauled away the old swamp cooler and patched up the hole on the roof.  Small company so they make get send different guys to work on the system but they all are knowledgeable and they are there until it's done.

The worst plumbing company in ABQ.  SINGLE WOMEN BEWARE!!! Had an Apt. scheduled since begin of September to fix a leak. AB came out on 3 separate occasions. NO SHOWED to their final 4 apt.  to fix the original issue. 3rd apt. Art the owner said he would be out to completely fix the issue with the leak, TOOK THE DAY OFF and scheduled the water to be turn off with my condo's property management. The morning of, I called they said they were busy and would not be able to come until between 3-5. 6pm came and still no AB. When I called to ask when they would be coming I was told I don't know, they are busy. 3rd time, came out to repair leak but put the job off to turn on heat instead. Told me that my furnace would need to be replaced and that they do not make furnaces anymore so I would need to switch out my swamp cooler to central air. BS!!!!! 2nd time out, called because the leak that was scheduled for them to fix became worse and water was poring out of the wall on a Sunday at 10pm arrived at 12am. I told the tech where the water shut off was ( in neighbor's garage) Instead of listening to me he begin going through upstairs rooms. My sister was in her room with both doors shut unaware that they had arrived and was changing. The tech without knocking entered into her room while she was naked stood there then walked out. She started screaming at him, he came down the stair and quickly capped the leak off and left. The next day my sister called the office to have them document the incident as she felt very violated. The office woman told her that the tech was upset and it was her fault. My sister asked her to please remind her techs that when doors are closed to knock, she again was blamed for the incident. I called Art and he was very attentive to our concerns regarding what had happen to my sister and reassured me that he would personally work on our leak to keep us as customers. So we had them out again giving this company the benefit of the doubt. BIG Mistake... If you are a single female be careful of this company. They have no respect for their client's time or privacy and will try to take advantage on more then a financial level.

At This Point, They've Basically Stolen My Money

I called up Sunshine Plumbing to do a sewer inspection on a property I was interested in, after the general home inspection found there were potential blockages.

Sunshine came out fast enough and did some kind of sewer inspection, but that's when all sense of responsibility and service ended.

After the inspection was done, I had to call them multiple times to try and get the inspection report and their cost estimate for fixing the issues they uncovered.  This was all under a tight timeline that Sunshine knew about, and because of their delays, I missed several important deadlines in the deal.  Eventually, Sunshine sent me a report that was basically a hand written report by the lady at the front desk, not the actual inspector.  This report was bare bones, didn't have any kind of cost estimation, or explanation of issues that they found.  It basically just told me that there was a blockage.  Sunshine's report was less informative than the general inspection report I got on the sewer line.  I spoke to about 6 people, including a manager there, asking for a more informative report and cost estimations.  Nothing EVER materialized.

So eventually, we had to go with another plumbing company to get what we needed, but two weeks had already gone by.  I called Sunshine on in late Dec. to ask for a refund.  They were totally accommodating on the phone and said they understood and even apologized.  

Over a month later, I still have gotten no refund.  I've called four times about it now, and I keep getting the same excuse that So and so needs to approve it and they are out. Or, Our finance team will be releasing those refunds at the end of this week.  All BS.  I feel like at this point they've just stolen my money and I won't ever see it again.  Avoid using this place at all costs.  They will over promise, under deliver, and keep any payments you made to them.  If I could give them negative stars, I would.

These guys are disorganized and it seems that they only have one screwdriver. One camera. One saw for the entire company.  They are very disorganized and the front office seems to make appts for crews assuming the one regular tip Phillips screwdriver will be available and not in Los Lunas if needed in rio rancho.