Best Commercial Services in Buffalo NY

I cannot say enough about this company. They came to our house and serviced our furnace. They were very courteous and explained every move they made. The furnace then had another issue later in the night and I was able to text them and they came out first thing in the morning. They were awesome to replace the part for free. I feel confident that if I have any problems with my furnace, I can trust Towlson to come out and give me an honest evaluation and provide integral service! Thank you so much for making what can be a nerve wracking experience into to an assurance that my home is warm and my family is safe!!!

Gerry McNamara at Aardvark has done electrical and plumbing work at my house on 4 different occasions and everytime is fair and honest.  I call Gerry anytime I have an issue.  Prices are in line with the market and he is very trust worthy!

I requested an estimate to demolish our old garage and build a new one. Hub came to our house and did a thorough evaluation. He even came back (the next day) with his concrete guy to look at the existing and crumbling concrete floor. Finally, he provided an written estimate for the total project cost. We haven't decided yet to do this project but I was impressed with Hub Chan. Professional and responsive.

I was contacted immediately, and given an estimate for the cat enclosure I had been trying to get built for two months.
The price quoted was extremely fair and much thought was put into the execution of the project. The job was completed two days later, and it turned out perfectly. I would recommend this company wholeheartedly, and plan to hire them again.

Just had a new hot water heater installed and a clog cleared. Not very happy with the service. The short version is that I felt kind of railroaded and possibly taken advantage of. The long version to follow:

I had a leaky hot water tank and this company came recommended. When the guy showed up I took him to it and left him to do his work. When I next looked in, I see him already carrying a new hot water tank in to install. No consultation. No Yeah, it's beyond repair, it has to be replaced. No discussion of brand, size, performance, etc. They installed an AO Smith--I have no idea how this brand compares but I'd read a lot of complaints about them on another site so I'm a little dubious. But what if I wanted to take the opportunity to invest and upgrade to tankless or something? What if I had stronger opinions about what brand should be installed? Some discussion would have been nice before I'm handed the $950 bill for the heater and installation (plus more for the clog situation). It seems that other brands with comparable specs go for $400 to $500 uninstalled, so I feel like I could have saved money (and maybe gotten a better product if the negative reviews about AO Smith are correct) if I had gone somewhere else. At least I might have felt more consulted and less taken advantage of. I'm extremely non-confrontational, so some of this may be my fault--I should have called a halt to things when I saw the new hot water heater coming in.

Oh, and he left it pretty filthy down there. Lots of dirty water on the floor all around the new install that I had to clean up.

Aslan replaced a kitchen sink & shut off valves. We bought the sink & faucet set and they did the installation.
Dan was very neat and did a fine job. Got here a bit late and probably should have called but the job was completed within 11/2 hours.

They came quick, prices were reasonable, and gave great 'what should I do next' advice. World class service for problems nobody really wants to deal with (plumbing/sewer). Will call again if problems ever happen again.

Don't use Roto Rooter's Services...they charge $340 just to come to your home to assess the work....YIKES!

We used Grand Jude a few months back for water in the basement when no other plumber would even answer our calls or told us it would be 48+ hours. I called them late at night after the scheduled company called at 10pm to tell us they weren't coming as promised and that it would be at least 5pm the next day until they could reschedule us. Grand Jude came the next morning by 8am, did the job, and the price was very reasonable. I called them today due to flooding in the basement. It took them two hours to get here because of flooded roads, however, once here they explained how the issue wasn't with our line. Even though there wasn't anything they could do and they weren't charging me, they took the time to tell me who to call and took me outside to show/explain the issue. I truly appreciate the time they took...they are our only plumber from now on.

Anthony, due to the fact that you refuse to respond via text message or phone call I will be communicating with you here since this seems to be the only place you actually respond. Attached is a photograph of the documents pertaining to the legal action we have taken against you in state court from the New York State Attorney General. We have also contacted the Better Business Bureau and will be filing a local lawsuit with the Amherst Town Court. Also, due to the fact my wife's doctor has informed us that our baby is showing signs of stress related developmental issues you are no longer going to have any contact with her whatsoever. And hear me loud and clear on this... if you attempt to contact her in any way we will be filing charges with the Amherst Police Department with charges of harassment. You have caused her that much stress that I will no longer allow you to have anything to do with her. I have hired someone else to finish the job. We will see you court.

I had AP Plumbing repair a utility sink faucet. First they wanted to charge me over $500.00 to put in a new faucet. So then they were able to fix the current faucet by replacing 2 rubber O-rings and 1 flat rubber washer. They charged me over $50.00 for the  2 rubber O-ring and the 1 flat washer. Then their was the $89.00 service charge and over a $100.00 flat rate charge. So almost $300.00 to replace 2 O-rings and 1 rubber washer. It took the repair guy at least 4 trips to the truck to find the right parts. It would have been cheaper to let the faucet drip 24/7 and thats with public water. Bottom line way over priced $50.00 for 3 rubber O-rings an washers. And $200.00 just to walk in the door. Needless to say I will not be using AP Plumbing again.

I found Roto Rooter via a 3rd party internet referral service used to get work prospects.
The phone attendant refused to give me a quote or any estimate   Thinking Roto Rooter was competitive, I scheduled a simple clogged kitchen drain.  I removed the traps and knew where the problem was but didn't have access to an auger/snake.

The technician arrived within an hour or so.  I had gone to work and my wife was home to handle the transaction. She was informed of the price up front but in not on tune with the price of home repairs.  The technician worked for less than 20 minutes and was onsite for less than a half an hour.  The charge was $365 plus tax. No parts, just labor.

My wife called me to let me know the charge and I was floored!  I called 3 local plumbers afterward and was quoted between $175 and $225 unless they ran into difficulties or issues.

Brian from the local  RotoRooter called me back today and gave me the standard corporate BS about your competitive rates and how they rate each job individually.  I told him it's a 20 minute drive from Niagara Falls NY to Lewiston NY and that the plumber was there for a total of 20-25 minutes ( I was at work and feel my wife was taken advantage of du to the urgency).  I had opened the traps and no parts were needed. $365 for labor? I am a fool for not shopping around or calling a local guy. Shame on me.

As a 40+ year homeowner, I have NEVER been so disappointed and angry at a home repair cost.

Have used in past with out issue. Today have full house back up, called hours ago and made emergency appointment. Appointment between 3-5 today. Very happy with that.

they call at 2:30 and inform me the appointment has been moved to next Friday. Like that would be ok with anyone. And then made some statement that discounts offered do not apply.

promply hung up and will never call again. The thought of trying to find plumber now at 3 pm. When I called them around 10 am.  They stink big time!

ron