Best Shower Installation in Buffalo NY

Mike has good communication, is very personable and easy to work with.  He came out of his way on a Sunday to inspect the necessary work and gave me a free estimate and very reasonable quote.  He returned to do work as promised  and repaired a fitting between my downspout and bubbler. I am pleased with his work and the whole transaction.

Great, fast, and honest service.  A down to earth group of guys that really pay attention to the details.  They were right on time and pretty reasonably in their pricing.

Dino was awesome and fixed our clogged trap in about 20 minutes. Very professional and offers a discount for paying in cash
He really saved the day as other companies were telling us it would be atleast 2 to 3 days before they could come. Will definitely call them again if further work is needed!

We have hired Jon to help us with plumbing needs over the past few years. He dislodged children's bath toys from our jacuzzi intake, replaced faucets, fixed a fridge water line, and yesterday installed a new toilet. He has always been helpful, responsive, and quick to get us in his schedule.

Excellent plumbing service at an affordable price. Service tech Gideon was friendly and effective at finding the root of the issue to water backup in basement sink. Little over $200 to have peace of mind; I will be utilizing Jon the Plumber for future plumbing issues, and advise you to do the same.

We called at 7pm and got a call back an hour later. Our sink and dishwasher were all backed up. Oscar came and fixed everything and even took a look at some of our other pipes. He was clearly very good at his job and the price was reasonable.

Our first experience with 'The Plumber' was 3 years ago when we had a backup of the storm sewer into our basement. It was a Sunday night and they sent someone right out to clear it. The same thing happened more recently and again they came out promptly. Our latest issue was a clogged sewer line that goes beneath the basement floor. We had nightmare visions of having to dig up the basement floor because the sewer line pipe was rotted. They allayed our fears with an alternative line. Brian did a professional job, is friendly and has a delightful sense of humor. I understand that when people discover they need a plumber they may already be upset but plumbing is a skill that most of us don't possess.

Professional and on time.  But, very very very high priced.  400.00 to replace a fill valve and hang a shower curtain rod.  In and out in about an hour.  Good work but prices are quite high.

I have been a loyal Reliance customer for several years.
When I needed your service's the most was on Sunday March 22 2020, at 1853 (6:53PM) when my water heater broke and started spewing hot water into my basement, building up to 2 inches in depth and damaging many items.
I called the Reliance 24/7/365 Emergency service number and was engaged with a very belittling female customer service person! As I was panicking and begging for help, this person kept saying things like: Michelle like I told you... Michelle there is nothing I can do to help... Michelle our system is down... Michelle you have to wait until tomorrow morning... Do you want me to schedule you in?... Michelle I can't do anything else to help you... Michelle you must know what is happening in the world, there is nothing I can do.
As you can imagine, this is very frustrating behavior. I am begging for help. I have a broken rental water heater, and the leak is not stopping. My basement is filling with water and I recalled the Reliance ads keep stating: Call on Reliance, we are here to help, 24/7, for you, for your peace of mind...  -- well that is not true! --
I am very aggravated, and EXTREMELY DISAPPOINTED, with how this was handled! An emergency call is put off.
I work in Emergency Response, and I tell you, If I were to not show up, I will lose my customer! And have my reputation destroyed!
What are you going to do about this?

AND this is what they had to say:

On Friday, April 3, 2020, 02:13:27 p.m. EDT, Noelle Mackenzie
Good afternoon,
Thank you for your email and feedback. We appreciate this information and apologize for any difficulty you have had.
We will be reviewing your account and concerns below. Coaching and enhancement will be provided to those involved to ensure this is not happening in the future.
To provide some insight, our systems have been down. All service agents have been manually booking service orders to the earliest availability. No heat, no hot water and leaking units are priority calls. Unfortunately, we are not always able to guarantee same day availability. We strive to provide service as quickly as possible and our call centers are open everyday including weekends and holidays to ensure customers are booked to the earliest time frames.
Thank you for taking the time to contact us regarding this.

noelle macKenzie | Subject Matter Expert

they really suck all around, worst experience ever. They're electrical crew was a joke, guy's are on crack or something. The owner is a f**king idiot, hope they loose their asses.

Paid Anthony over $600.00 in advance in November to plow my elderly mother's driveway and he did not show. His voicemail is always full and you will need to call several times to ask him to plow. Anthony did show 4 times last year but it was 6 to 8 hrs after calling him. This company will take your money and then only show when you call several times. I will not use this company again.