Best Faucet Repair in Buffalo NY

The best plumber there is. The night before Thanksgiving, came right out within 15 Mins to clear a back up into my basement. Frank is very responsive and knowledgeable.  Frank is honest, fair and reliable....which I'd rear these days. Can't find a better guy. Frank really cares about his customers and goes above and beyond.  I can't say enough about the service....can't imagine using any other service. Totally amazed by the level of customer service

Prompt, pleasant and thorough, WorryFree took care of my immediate problem with a free diagnostic. My issues are deeper underground and longer term  My first experience with WFS merits a five star rating!

I requested an estimate to demolish our old garage and build a new one. Hub came to our house and did a thorough evaluation. He even came back (the next day) with his concrete guy to look at the existing and crumbling concrete floor. Finally, he provided an written estimate for the total project cost. We haven't decided yet to do this project but I was impressed with Hub Chan. Professional and responsive.

Mike has good communication, is very personable and easy to work with.  He came out of his way on a Sunday to inspect the necessary work and gave me a free estimate and very reasonable quote.  He returned to do work as promised  and repaired a fitting between my downspout and bubbler. I am pleased with his work and the whole transaction.

I was really happy with overall service. The installer was very polite and professional. They installed new lines for my gas range and barbecue and while on site also cleaned and repaired my gas fireplace. We moved into a new house which had faulty plumbing. The technician quickly noticed the problem and repaired it properly to code. I highly recommend them and they will be returning in the summer to install our new gas pool heater. Great Job Metro West. Thank You for the great service.

Great, fast, and honest service.  A down to earth group of guys that really pay attention to the details.  They were right on time and pretty reasonably in their pricing.

I was contacted immediately, and given an estimate for the cat enclosure I had been trying to get built for two months.
The price quoted was extremely fair and much thought was put into the execution of the project. The job was completed two days later, and it turned out perfectly. I would recommend this company wholeheartedly, and plan to hire them again.

I was in a real jam with frozen pipes at my old house that I rent out.  I spoke with Gino Zirpoli on Saturday and he was at the house the next day ( a Sunday night).  He was responsive and showed up on time.

He knew exactly what to do to solve the situation, as well as ideas to permanently solve the problem (including inexpensive fixes that he would not benefit from).  

Gino seems very trustworthy and I would not hesitate to recommend him to family or friends.  He was fair and reasonably priced.  It's hard to find a good, reliable contractor, so was relieved to work with Gino.

So glad I called Quality Plumbing! I was given a 2 1/2 hr range of time they would be here and they were. Did a great job of unclogging my kitchen drain (that had a long run to the other side of my house). They cleaned everything up, were very courteous and professional.
I will use them again should the need arise.

I've been using The Plumber for several years now and I can safely say I have had a thoroughly good experience each time. The technicians are dedicated, professional and courteous, and they go above & beyond. Appts. are kept, questions are fully answered, details are looked after.

Filthy SCAMMERS!!! DO NOT USE THESE thief's!! Took a relative of mine for over 7k! To top it off, never fully completed the job; including leaving her front yard all dig up.

I have been a loyal Reliance customer for several years.
When I needed your service's the most was on Sunday March 22 2020, at 1853 (6:53PM) when my water heater broke and started spewing hot water into my basement, building up to 2 inches in depth and damaging many items.
I called the Reliance 24/7/365 Emergency service number and was engaged with a very belittling female customer service person! As I was panicking and begging for help, this person kept saying things like: Michelle like I told you... Michelle there is nothing I can do to help... Michelle our system is down... Michelle you have to wait until tomorrow morning... Do you want me to schedule you in?... Michelle I can't do anything else to help you... Michelle you must know what is happening in the world, there is nothing I can do.
As you can imagine, this is very frustrating behavior. I am begging for help. I have a broken rental water heater, and the leak is not stopping. My basement is filling with water and I recalled the Reliance ads keep stating: Call on Reliance, we are here to help, 24/7, for you, for your peace of mind...  -- well that is not true! --
I am very aggravated, and EXTREMELY DISAPPOINTED, with how this was handled! An emergency call is put off.
I work in Emergency Response, and I tell you, If I were to not show up, I will lose my customer! And have my reputation destroyed!
What are you going to do about this?

AND this is what they had to say:

On Friday, April 3, 2020, 02:13:27 p.m. EDT, Noelle Mackenzie
Good afternoon,
Thank you for your email and feedback. We appreciate this information and apologize for any difficulty you have had.
We will be reviewing your account and concerns below. Coaching and enhancement will be provided to those involved to ensure this is not happening in the future.
To provide some insight, our systems have been down. All service agents have been manually booking service orders to the earliest availability. No heat, no hot water and leaking units are priority calls. Unfortunately, we are not always able to guarantee same day availability. We strive to provide service as quickly as possible and our call centers are open everyday including weekends and holidays to ensure customers are booked to the earliest time frames.
Thank you for taking the time to contact us regarding this.

noelle macKenzie | Subject Matter Expert

Buyer beware!  Anthony used the pandemic as an excuse to not perform pre-paid landscaping services and lied about fines he could face if he did.  Anthony refused to mow my lawn--which I paid for in advance--and claimed that if he did he could face a $25,000 fine.  Lawn maintenance was considered an essential service during the shutdown for pest control purposes, as evidenced by the fact that everyone else in my neighborhood was having their lawns mowed by professional landscapers.  I requested my money back and hired a more reliable landscaper.  Anthony agreed to pay me back in 3-4 weeks, and it's now been over 2 months and I haven't seen a dime.  I filed a claim with the Better Business Bureau, and he hasn't responded.  The next step is small claims court once it opens.  

On another note, I hired Anthony for snow plow removal and was disappointed.  The work was sloppy, unreliable, and he destroyed my lawn along the apron of the driveway.  I would not hire this company.

Save your time and bypass this colossal waste of time.  Highly incompetent and extremely unprofessional.  They will give you a 5 hour window for when they will arrive then not show up or call.  These people are not plumbers-more like unreliable handymen that charge plumber prices.