Best Drain Repair in Buffalo NY

Honest, efficient work, couldn't be more pleased. They solved four separate issues in a little over and hour at a fair price, will never call anyone else.

I had Larry replace a tub facet. He did a professional job and was very clean and courteous. His pricing was satisfactory. I would recommend him for your plumbing needs. 6/2017. Jim D.

Prompt, pleasant and thorough, WorryFree took care of my immediate problem with a free diagnostic. My issues are deeper underground and longer term  My first experience with WFS merits a five star rating!

Ryan and his father are amazing! We just bought an old house and had to immediately fix the multiple cracks in the basement. He was recommended to us, and we couldn't be happier. I contacted him and within 48 hours he was able to come over, give us a quote and fix the repair. He is a refreshing individual who is not only good at but passionate about his work and doing a good job.  His prices are extremely reasonable, and his work is impeccable.

Great, fast, and honest service.  A down to earth group of guys that really pay attention to the details.  They were right on time and pretty reasonably in their pricing.

Roofing team is fabulous!  Not so for plumbing and heating.  Had problems with every job they did - they are very slow, if they respond at all to calls for return visit to fix problems in plumbing.  We finally had to hire another firm to complete the project and repair their work.

Gideon fixed two leaky valves and a kitchen faucet in my house. He came and gave me an estimate on the day I called, and came back to do the fix two days later. He was responsive and on-time throughout. He worked quickly and left everything clean. Overall great service.

SCAMMERS!
A couple years ago, we had them over to take a look at a leak in our bathroom going to the basement, and right away, the guy says, hi! I notice you have toilet paper on your lawn, there's something wrong with your sewer line!! Which there was, we just didn't see it right away- so we said, well let's take a look at the bathroom.. He didn't try to solve the problem, more just said, the basement floor isn't level, so someday u need to gut and renovate someday.. Anyways, then we headed outside to the pipe coming up on our lawn with some toilet paper next to it- he sent a camera down and showed me all these tree roots! So he charged me to grind and get it running smoothly.. Then he told me that the tree roots will be back, and I need a new sewer line- 4,000 bucks, OR 8,000 if they can't get to the line in the street, and we won't know until we get to digging what it will cost- I was so devastated!! I even expressed how it's one thing after another- we were new homeowners, and you know how that goes- we were up to our ears in credit card debt and loans for things going wrong, that I knew we probably couldn't get a loan for this new 8,000 dollar sewer line, he said its a 50/50 chance they could get it through.. Luckily, my brain started working- I'll call other plumbers and see what they will charge- I called 3, YES 3, guess what they ALL SAID??? - mr plumber is scamming you, lots of people have tree roots, and they all took cameras down there, and one place even got a wider grinder down there and said that mr plumber didn't even do a good enough job- that since our pipe was in good shape there's no reason to dig up, just maintenance- so for the past 2+ years, we get it cleaned out, and dump some kind of material down it to inhibit the root growth somewhat- and guess what? My cousin had mr plumber put in a new sewer line for other needed reasons, and her basement JUST flooded... The cause? TREE ROOTS! So why would I get a new sewer line unless they're going to kill and cut down all the trees in our neighborhood? I was ready to beg family for money since we couldn't afford another loan, when this whole time, we pay a great company $150 a year to come out and clean it out. Thanks mr plumber, didn't even bat an eyelash trying to make a buck off of me! Nice try! Glad I called around, always always get other quotes!
Another note- one of the other companies said- if you had needed to get your sewer line dug up, it would have been $3700, period! They said if they aren't skilled enough to slip on a new sewer line onto the part in the street- RUN FROM THEM! They expressed that they're not skilled in the sewer line department

I hate giving poor reviews, but we are at our wits end. Greg and his team did a fine job (or so we thought) up until the end of the project. Now we are dealing with the building department, trying to get one final test done so that our addition can be approved. It's been TWO YEARS (!!!) of calling Aslan Plumbing, reminding Greg that he needs to do one final duct test and although he's nice on the phone, he STILL HASN'T DONE IT. I have called him at least 20 times over the last two years, reminding him to take care of this. Greg continues to say he'll talk to the building department, specifically one person we've been told to deal with (Larry), but a week or a month will go by and he still hasn't done so. Greg always says he's just so busy. I'm willing to understand that up to a point, but TWO YEARS later, I am starting to wonder if his work is shoddy and it won't pass the test and that's why he's stalling. At one point, Greg told me that he had talked to Doug at the building department and that it was all taken care of. We thought, Whew. It's finally done.... until my husband called the building inspector in charge of our file (Larry), who said that no, it isn't done and he hasn't heard from Greg. Now I don't know if Greg was just lying to appease me (after two years of calling to remind him to take care of this) or if not. I've been nice and patient and given him the benefit of the doubt for two years. Either don't use Aslan Plumbing or don't pay them until the building department signs off on it.

I've used The Plumber about 4 times since October 2019. The plumber himself is very good and professional and I've never had trouble getting them over to my home. So the first 3 visits were good experiences. This last visit in March 2020... not so good. My bathroom faucet broke. I made an appointment for the The Plumber to come over. I went to work. My son was home. The plumber couldn't repair the old faucet. A new one was needed. The cost was just over a $1000.00. For a bathroom faucet and installation. Later, I did a quick search online and found the exact bathroom sink faucet for under $200. Ridiculous mark up! I did give the go ahead to complete the work so that's on me. But with those prices, I can't use The Plumber again. Good Plumbers- but outrageous mark up prices on their parts. Legalized stealing.

We had a Kitchen Sink Drain fail yesterday. I disassembled the sink, taps, cut off the seized shut off valves.(Shut off the Main water Supply First). Purchased the replacement Sink and new taps and Called 5-Stinky. After waiting for 5 hours a tech finally showed up, walked into our home shaking his head and complaining that HE SHOULD NOT BE HERE, cuz hes not on Call. Then proceeded to tell us that it would be $1100.00 to install the sink and taps and put in the Shut-offs. I almost fell on the Floor and then told him to Get out. He was much happier. We called some friends who knew a guy who uses a plumber who we then called. This morning the New Plumber looked at the jobs said, probably be 45 mins. Completed the Work and charged us $226.00, We made it an even $300.00     - WILL NEVER CALL 5-Stinky again.

Don't use Roto Rooter's Services...they charge $340 just to come to your home to assess the work....YIKES!

The crew that came in to replace three exterior lights that we supplied and I must say they did an excellent job. It's the pricing we disagree with. They charged me $159.00 for each light to be installed, with taxes over 500.00. We just moved into this home a few months ago. At our last home our electrician would come in to do multiple jobs and give us a flat rate. I have looked into this and the job should have only cost no more than $300.00 plus taxes. When I called Reliance to complain I was told that they charge by the light and do give flat rates. That's fine we do not need use Reliance.

The absolute worst. Took 5 visits to try and fix a shower handle. After 5 visits I fired him and hired a competent contractor to fix his mistakes. He says he's going to be there and then no show, or call (twice). Brought his 7 year old son to the job for my wife to babysit while he worked. Black grime all over my drywall and shower enclosure. Solder drippings all over the carpet in the closet. He borrowed my flashlight and broke my drill bits and never replaced them.  I wouldn't even hire this guy to change the washer on my garden hose. Proceed very cautiously with this company and hire at your own risk. No professionalism at all.