Best Commercial Services in Buffalo NY

Towlson is a great company. They are on time , very thorough and very reasonable in price . I always recommend them to people who ask, and I will continue to use them as well

Gerry McNamara at Aardvark has done electrical and plumbing work at my house on 4 different occasions and everytime is fair and honest.  I call Gerry anytime I have an issue.  Prices are in line with the market and he is very trust worthy!

I requested an estimate to demolish our old garage and build a new one. Hub came to our house and did a thorough evaluation. He even came back (the next day) with his concrete guy to look at the existing and crumbling concrete floor. Finally, he provided an written estimate for the total project cost. We haven't decided yet to do this project but I was impressed with Hub Chan. Professional and responsive.

I was contacted immediately, and given an estimate for the cat enclosure I had been trying to get built for two months.
The price quoted was extremely fair and much thought was put into the execution of the project. The job was completed two days later, and it turned out perfectly. I would recommend this company wholeheartedly, and plan to hire them again.

Just had a new hot water heater installed and a clog cleared. Not very happy with the service. The short version is that I felt kind of railroaded and possibly taken advantage of. The long version to follow:

I had a leaky hot water tank and this company came recommended. When the guy showed up I took him to it and left him to do his work. When I next looked in, I see him already carrying a new hot water tank in to install. No consultation. No Yeah, it's beyond repair, it has to be replaced. No discussion of brand, size, performance, etc. They installed an AO Smith--I have no idea how this brand compares but I'd read a lot of complaints about them on another site so I'm a little dubious. But what if I wanted to take the opportunity to invest and upgrade to tankless or something? What if I had stronger opinions about what brand should be installed? Some discussion would have been nice before I'm handed the $950 bill for the heater and installation (plus more for the clog situation). It seems that other brands with comparable specs go for $400 to $500 uninstalled, so I feel like I could have saved money (and maybe gotten a better product if the negative reviews about AO Smith are correct) if I had gone somewhere else. At least I might have felt more consulted and less taken advantage of. I'm extremely non-confrontational, so some of this may be my fault--I should have called a halt to things when I saw the new hot water heater coming in.

Oh, and he left it pretty filthy down there. Lots of dirty water on the floor all around the new install that I had to clean up.

I hate giving poor reviews, but we are at our wits end. Greg and his team did a fine job (or so we thought) up until the end of the project. Now we are dealing with the building department, trying to get one final test done so that our addition can be approved. It's been TWO YEARS (!!!) of calling Aslan Plumbing, reminding Greg that he needs to do one final duct test and although he's nice on the phone, he STILL HASN'T DONE IT. I have called him at least 20 times over the last two years, reminding him to take care of this. Greg continues to say he'll talk to the building department, specifically one person we've been told to deal with (Larry), but a week or a month will go by and he still hasn't done so. Greg always says he's just so busy. I'm willing to understand that up to a point, but TWO YEARS later, I am starting to wonder if his work is shoddy and it won't pass the test and that's why he's stalling. At one point, Greg told me that he had talked to Doug at the building department and that it was all taken care of. We thought, Whew. It's finally done.... until my husband called the building inspector in charge of our file (Larry), who said that no, it isn't done and he hasn't heard from Greg. Now I don't know if Greg was just lying to appease me (after two years of calling to remind him to take care of this) or if not. I've been nice and patient and given him the benefit of the doubt for two years. Either don't use Aslan Plumbing or don't pay them until the building department signs off on it.

I was taught that if I didn't have something nice to say about something then I should keep my comments to myself.  

So mums the word!

Don't use Roto Rooter's Services...they charge $340 just to come to your home to assess the work....YIKES!

Absolutely terrible. I had Frank Jr. come out to my place to give me an estimate on adding a washer/dryer in my hall closet next to my bathroom. He told me he was able to do the job and should be able to complete it the following week (gave me a rough estimate of $2,000, which was a great price). He told me in order to get an accurate estimate, it would be much easier if the bathroom was torn out and if I bought the specific washing machine that I would be using in there. So I did both of those things within a couple days. Frank came back a second time to confirm he could do the job, which was great! He told me he'd have an estimate that night for me. Long story short, a week and a half later after MANY calls to his office and texts to his cell phone, I am told that he doesn't have time to complete my job and therefore doesn't have any estimate. Absolutely ridiculous! What type of plumber tells a customer that he can confidently complete the job and for the customer to tear out a bathroom and to buy a washing machine so that they can move forward with everything when in reality, nothing is going to happen?? A bad and unprofessional plumber, that's who. If he didn't have time, maybe he could have mentioned that from the start?? Maybe shouldn't have ever come out to give an estimate??

The other thing... I had 6 other plumbers come over to look at the same project. Every single one of them couldn't understand how Frank was going to do what he said he could do. So that tells you that they are not only unprofessional, but they don't know what they are talking about either (which is why I believe he backed out and screwed me over). Not even the head town plumbing inspector could believe that this happened.

Don't tell someone you can complete something if you can't. It's pretty simple.

Stay far far away! Hired him to remodel our bathroom. He has no idea what he is doing. We took out our tub and turned it into a stand-up shower. Now, when we take a shower our kitchen ceiling leaks. Turns out he installed our shower doors incorrectly. We also cannot open or close the glass doors without them scraping and falling off the tracks. I emailed Delta (who are amazing) they sent me all new parts and here is what they said

It appears that the glass panels are not sitting completely straight and need to be adjusted using the roller brackets.  What i'll be doing is shipping a new set that the installer will need to use.

Also, the inner panel appears to be lower than it should be.  It looks as if the glass is dragging on the bottom track or extremely close to doing so.

I'm going to send a new full track as well. The installer will need to use both new wall jambs, top and bottom tracks along with the new rollers.

After it all gets reinstalled, things should operate properly. Advise him not to trim the side pieces down but only the top and bottom should be trimmed for length. I also decided to go ahead and send new glass because it could be damaged since it was so close to scraping the bottom track.

He also took a chunk out of my brand new shower base, walked all over my carpet with boots on, caused dust ALL OVER(they didn't cover anything up), scraped my new floor while installing the vanity, and made my hallway their personal workshop for almost two weeks. It took them several tries of putting up my tile and taking it down because they couldn't figure out how to do

Save yourself the money and aggravation and get someone who knows what they are doing. This guy does not!!!

I paid $270 for a service call to clean and reassemble the burner on my hot water heater. When the pilot light when out the next day and I couldn't get it to light I called them back.  They returned late for an appointment, then gave me an estimate on a gas valve and burner totaling more than $900!  When I told them I was going to purchase a water heater from a store, the technician gave me an estimate of $700 for an installation of a customer supplied water heater!  My neighbor referred me to another plumber.

I found Roto Rooter via a 3rd party internet referral service used to get work prospects.
The phone attendant refused to give me a quote or any estimate   Thinking Roto Rooter was competitive, I scheduled a simple clogged kitchen drain.  I removed the traps and knew where the problem was but didn't have access to an auger/snake.

The technician arrived within an hour or so.  I had gone to work and my wife was home to handle the transaction. She was informed of the price up front but in not on tune with the price of home repairs.  The technician worked for less than 20 minutes and was onsite for less than a half an hour.  The charge was $365 plus tax. No parts, just labor.

My wife called me to let me know the charge and I was floored!  I called 3 local plumbers afterward and was quoted between $175 and $225 unless they ran into difficulties or issues.

Brian from the local  RotoRooter called me back today and gave me the standard corporate BS about your competitive rates and how they rate each job individually.  I told him it's a 20 minute drive from Niagara Falls NY to Lewiston NY and that the plumber was there for a total of 20-25 minutes ( I was at work and feel my wife was taken advantage of du to the urgency).  I had opened the traps and no parts were needed. $365 for labor? I am a fool for not shopping around or calling a local guy. Shame on me.

As a 40+ year homeowner, I have NEVER been so disappointed and angry at a home repair cost.

Have used in past with out issue. Today have full house back up, called hours ago and made emergency appointment. Appointment between 3-5 today. Very happy with that.

they call at 2:30 and inform me the appointment has been moved to next Friday. Like that would be ok with anyone. And then made some statement that discounts offered do not apply.

promply hung up and will never call again. The thought of trying to find plumber now at 3 pm. When I called them around 10 am.  They stink big time!

ron