Best Commercial Services in Buffalo NY

FIVE stars!!! Plumbing issues are the worst, and you want the problem solved fast. These guys are the best! Last night our sewer backed up in the basement. This morning my husband called Towlson after they were recommended to us. He got through right away, and they were at our house in just a couple of hours. The identified and fixed the problem all in about an hour and a half. They charged us very reasonably as well, which we were definitely happy about. The first couple of plumbers we called were unresponsive. We could not have been more pleased with our experience with this company. Don't waste time. Call Towlson!

Gerry McNamara at Aardvark has done electrical and plumbing work at my house on 4 different occasions and everytime is fair and honest.  I call Gerry anytime I have an issue.  Prices are in line with the market and he is very trust worthy!

I requested an estimate to demolish our old garage and build a new one. Hub came to our house and did a thorough evaluation. He even came back (the next day) with his concrete guy to look at the existing and crumbling concrete floor. Finally, he provided an written estimate for the total project cost. We haven't decided yet to do this project but I was impressed with Hub Chan. Professional and responsive.

I was contacted immediately, and given an estimate for the cat enclosure I had been trying to get built for two months.
The price quoted was extremely fair and much thought was put into the execution of the project. The job was completed two days later, and it turned out perfectly. I would recommend this company wholeheartedly, and plan to hire them again.

Kandefer installed a boiler in a property as part the P&S that I purchased on the Westside of Buffalo in January 2020. I came to find out, he installed the wrong kind of boiler improperly, causing the burners to corrode and leak carbon monoxide. 2 years after installation, National Fuel shut the boiler down in January because of the carbon monoxide leak. It took me 6 months to get him to add the bypass, that was left off when he originally installed the boiler and to top it all off, he installs one that is to small and never turned it on. He also isn't taking any responsibility for his work. This is a 3-unit apartment building and I have 2 young children living on the first floor. Thank God my third floor tenant moved out and the gas company came in.

I hate giving poor reviews, but we are at our wits end. Greg and his team did a fine job (or so we thought) up until the end of the project. Now we are dealing with the building department, trying to get one final test done so that our addition can be approved. It's been TWO YEARS (!!!) of calling Aslan Plumbing, reminding Greg that he needs to do one final duct test and although he's nice on the phone, he STILL HASN'T DONE IT. I have called him at least 20 times over the last two years, reminding him to take care of this. Greg continues to say he'll talk to the building department, specifically one person we've been told to deal with (Larry), but a week or a month will go by and he still hasn't done so. Greg always says he's just so busy. I'm willing to understand that up to a point, but TWO YEARS later, I am starting to wonder if his work is shoddy and it won't pass the test and that's why he's stalling. At one point, Greg told me that he had talked to Doug at the building department and that it was all taken care of. We thought, Whew. It's finally done.... until my husband called the building inspector in charge of our file (Larry), who said that no, it isn't done and he hasn't heard from Greg. Now I don't know if Greg was just lying to appease me (after two years of calling to remind him to take care of this) or if not. I've been nice and patient and given him the benefit of the doubt for two years. Either don't use Aslan Plumbing or don't pay them until the building department signs off on it.

They came quick, prices were reasonable, and gave great 'what should I do next' advice. World class service for problems nobody really wants to deal with (plumbing/sewer). Will call again if problems ever happen again.

Our system got backed up where feces and toilet paper started coming up through our bath tube drain and basement sink. Morgan(tech #673) came out with in a hour of calling them. He identified and solved the problem in about a hour. He double checked everything and unclogged everything for us. He was very professional and knowledgeable with answering any questions. Thank you Roto-Rooter.

I was out of town on 2/21/15 and I got a call from my two lower apartment tenants, in a six unit building,  They had sewage backing up into their bathtubs from the upper units.  I called several plumbing companies and finally got Roy's Plumbing.  They sent a tech out. The blockage was between the lower units and the boiler room.  He insisted that the only way to fix the problem was to shovel the 4 to 5 foot of snow off the lawn to find the vent, and they couldn't do anything till I get rid of the snow.  I told him you can't leave me like this, there must be another way.  He said shovel the snow and call back, then hung up on me. I won't  even go into how rude they were when I first called to set up the appointment.  I was in a panic, not knowing what to do I called a friend of mine, and he gave me Frank at Grand Jude Plumbing's number.  I explained my problem and they assured me they could do the job.  He explained that they would simply pull a toilet and shoot it from there.  He said that they would be out by 8am to check it for me.  They called me back at 8:45 and said you're all set!!! They just removed the lower toilet and shot the line from there, just like he said on the phone.  It's nice to know that from now on, when I'm not around I have a competent reliable plumbing company that really cares about their customers. Their people in the office are very courteous and easy to work with even though I wasn't there.  The payment was also no problem, a simple credit card number was sufficient.  I will certainly recommend this business any time I can.

The absolute worst. Took 5 visits to try and fix a shower handle. After 5 visits I fired him and hired a competent contractor to fix his mistakes. He says he's going to be there and then no show, or call (twice). Brought his 7 year old son to the job for my wife to babysit while he worked. Black grime all over my drywall and shower enclosure. Solder drippings all over the carpet in the closet. He borrowed my flashlight and broke my drill bits and never replaced them.  I wouldn't even hire this guy to change the washer on my garden hose. Proceed very cautiously with this company and hire at your own risk. No professionalism at all.

After posting a concern about services received AP Plumbing called me to try and understand what happened. They listened and responded positively. It was much appreciated and I will call them again for plumbing needs.

I found Roto Rooter via a 3rd party internet referral service used to get work prospects.
The phone attendant refused to give me a quote or any estimate   Thinking Roto Rooter was competitive, I scheduled a simple clogged kitchen drain.  I removed the traps and knew where the problem was but didn't have access to an auger/snake.

The technician arrived within an hour or so.  I had gone to work and my wife was home to handle the transaction. She was informed of the price up front but in not on tune with the price of home repairs.  The technician worked for less than 20 minutes and was onsite for less than a half an hour.  The charge was $365 plus tax. No parts, just labor.

My wife called me to let me know the charge and I was floored!  I called 3 local plumbers afterward and was quoted between $175 and $225 unless they ran into difficulties or issues.

Brian from the local  RotoRooter called me back today and gave me the standard corporate BS about your competitive rates and how they rate each job individually.  I told him it's a 20 minute drive from Niagara Falls NY to Lewiston NY and that the plumber was there for a total of 20-25 minutes ( I was at work and feel my wife was taken advantage of du to the urgency).  I had opened the traps and no parts were needed. $365 for labor? I am a fool for not shopping around or calling a local guy. Shame on me.

As a 40+ year homeowner, I have NEVER been so disappointed and angry at a home repair cost.

Have used in past with out issue. Today have full house back up, called hours ago and made emergency appointment. Appointment between 3-5 today. Very happy with that.

they call at 2:30 and inform me the appointment has been moved to next Friday. Like that would be ok with anyone. And then made some statement that discounts offered do not apply.

promply hung up and will never call again. The thought of trying to find plumber now at 3 pm. When I called them around 10 am.  They stink big time!

ron