Best Backflow Services in Virginia Beach VA

I had what I thought was a huge leak but found out it was a relatively easy fix.   Got a bit of an education from these guys.  If you want honest, dependable and efficient service Stokes Plumbing is the way to go.

Thank you to Brandon who was very quick to locate the problem and fix it he had all the materials necessary and was very effective in communicating back to us where the problem stemmed from. Will recommend to anyone. I called at 8am this morning Brandon was ON time at 1pm and was done and out in a little over an hour would've been faster if I wasn't bugging with a hundred questions. He was very understanding and patient.

We had a kitchen sink stoppage and clog in our main drain line. A service technician came to the house to diagnose what was going on. Mr. J. Bryan, the service technician came it with the utmost respect and knowledge. He not only diagnosed and fixed the issue but thoughtfully worked through some other weird problems with how our plumbing was set up. Didn't charge us an extra cent for doing so either. My wife and I could tell he took pride in his work and was more concerned about doing the job right than nickel and diming us for every little thing (unfortunately this is a lost art in the service industry -- but NOT for this company or this service technician!).

I fully endorse and recommend Awesome for your plumbing needs!

I found them to be very expensive.  I made the mistake of not having a clear understanding up front of what they were to charge.  They then attempted to charge interest not supported by any agreement.

This company is local and I couldn't ask for any better service.  When I called they actually answered the phone and scheduled me right away.  The owner and another guy came to do the job and I had a ton of stuff to ask about the plumbing in my 1962 home.  They fixed the washing machine backup into my kitchen sink without any problems.  I asked if they could give me an estimate on replacing my main line and rerouting my pipes since I live on a slab and they measured everything and gave me an estimate right then.  I was shocked, I kept saying they didn't have to do it right now but they assured me it wouldn't take long at all.  I was very impressed with their willingness to help me find a solution, the price of the estimate and the price for this service call.  I won't ever have to search for another plumber because they are the best in my opinion.

Great company.  Very professional.  They stayed working on our problems until they were resolved!  Highly recommend.

Great service. Hot water heater died late Sunday night. Set up appointment online. Lee Huffman a representative from Roto-Rooter came out and told me what had happened, and how they could replace it, etc. Came back early morning with the new hot water heater and installed it. Hot water works perfect!
The best part is, he estimated to be here for about 4 hours, but was done in about 2. He underpromised and over delivered!
HIghly recommend!

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

In reading some of these reviews of dissatisfied customers from a few years ago, I was hoping that my experience would not be the same and thankfully, both of my contractors, Andrew and JB were fantastic!! From the phone call to set the appointment, was great. The woman who called was pleasant and flexible which satisfied me. Both techs were knowledgeable and talked with me through the whole process. Even though they came out due to my warranty with AHS, I would totally use A1 again and request both of these gentlemen to tend to the repairs.

Technician came out the first time to my rental house and wrote that they removed surface hair(a few small hairs on the removable trap, also I put a hair remover snake thing down to make sure this was not the problem before I called) and that it drained fine after this, which is a lie. So the property manager charged us for this visit. When I called the property manager to tell her we were still having the same problems a different technician came out and removed sludge(from the main line) and informed us that we needed new drum trap on shower and tub drain. How does the shower drain fine if the main line if backed up? Both American Mechanical and Berkshire Hathaway HomeServices Towne Realty don't listen well or care about their customers.

Absolute joke of a business. Didn't fix what I asked. And charged $100 to replace a screw which wasn't the issue

Came out and looked at plumbing job I needed. Agreed to date to do the work. 3 weeks later after 3 no shows told me they were understaffed and referred me to someone else.

Platinum Plumbing came to my 86 year-old mother's home had a slow stopped up drain toilet . Never went under the house to see what the problem was. Ask him how much he thought it would be he never tell me so being in the situation I was in with my mother being as old as she was and had to have a toilet I went with it. He put a snake down the toilet to try to get it unblocked set in blocked and ran water in the sink and showed me that the water is going down. Long story short I called them back because it stopped up again they said they were going to come on Monday that didn't happen call them back trying to get some of my money back because I had to call another plumber they've been pushing me around on that never did see any money back charged me $500 which I thought was crazy said they have snake fee. That's because they went to Home Depot and rented it you would think establish company would have the own. I called the company to complain they would never do anything about it I'd already gotten someone else to fix it and cost me half the price. I asked for $300 back because they did not do the job correctly they would not give me anything money back. Secretary his wife said one of them wound call me back never heard nothing from them this is just bad business

If I could leave less than one star for this business I would.  I had a technician out last Friday to look at a few minor problems.  I had an outlet behind my washer that has not worked since I moved in. When the technician tried the outlet it worked.  This leads me to think I might have an intermittent short somewhere but this guy just shrugged his shoulders & said 'it's working'.  Next problem was the outlet where my WiFi is plugged in.  My WiFi comes and goes as it pleases.  I had a similar problem with a house I previously owned and the problem was moisture in the area.  The technician took off the electrical clover, said he didn't see any moisture & again announced it was working.  The third problem is really why I am writing this review.  The light fixture on my ceiling fan has been broken for some time.  I had called several days before my appointment to make SURE whoever came to my home would be able to repair the light.  I was assured Michael and Son repaired ceiling fans.  The technician removed the bulbs from the light, checked it with a voltage meter, put in a new bulb, checked it again, then said that Michael and Son did not repair fans.  I told him I had called to make sure I could have my fan repaired.  He said 'sorry'.  The fourth issue was a GFCI outlet in my bathroom that kept tripping.  The technician removed the electrical cover, said he moved the box over a bit and everything was working now.  Twenty minutes & $69 later I called the company to complain about not getting my ceiling fan repaired.  The woman I spoke with was also under the impression that her company repaired ceiling fans!  She was ready to refund me at that time but I suggested they send someone out to repair the light on my fan, instead.  She was very nice~   Told me she would escalate the problem to her manager & I would hear from them soon.  I did not hear from anyone so I called back Tuesday morning.  I explained my issue & within a couple of hours I got a long voice mail back, basically telling me I was not getting a refund.  When I called back to explain my problem I was told that the technician had quoted me costs of repairing all of my electrical problems.  At that time I got a pdf on all the repairs, including replacing my 3 year old Hunter fan that does not need to be replaced, it just needs to be repaired!  On the day of service I did not get an estimate on repairing anything, all I got was a receipt for the service call. I was given the customer service manager's email address.  I submitted a long email to the manager.  I have still not received a reply.  I am so disappointed in this company.  I am fairly new to this area & finding reliable repair services has been a real struggle.  I did my research before I had Michael and Sons come out.  What a disappointment!

Eric and Sean came out and fixed my issue in hours. They were both very courteous and helpful. They explained the problem and gave me a very honest and affordable price. I will be using them for all my plumbing issues from now on! Thank you for your service today!!

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.