Best Water Heater Leak Repair in Virginia Beach VA

What a great business!  Prompt,efficient service and friendly, honest employees.  I highly recommend Drain Wizard!

I needed a garbage disposal replaced, and I called RR.  First, I was impressed with the rep who took my call.  Just from my phone number, she was able to locate my vital info on file.  She knew everything but the nature of the work I needed done.  She was very crisp in asking key questions, so the call was quick and efficient.  On the day of service, I received a heads-up call from a rep saying the plumber was on his way.  The plumber was very amiable and went right to work.  He answered all my questions along the way and gave good advice on keeping my disposal working well.  I would give RR five stars, but their prices are high.  An online site said the range in my ZIP code for disposal installation is $176 to $221.  RR charged $260, surpassing even the high end of the range.  They're well-organized and professional, but their prices are not competitive.

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

We called them with an issue at work. They came out first thing in the morning and were helpful with educating us with what needed to happen. When one of the workers needed advice, the owner Paul came directly over. Now THAT is customer service at it's finest!!!

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

Absolutely professional service. Fortunately for me they were able to come the same day I called. Our technician (Joe I think it was), was very courteous and professional. I will definitely use their services again. Thank you Mr. Rooter!

My first encounter with Justin was during a bathroom remodel in which I already had a hired plumber. He looked over the work that was done, said it was subpar with cut corners, and confronted the plumber for me getting him to re do the work for no charge. He earned my respect and has had PLENTY of my business since then.
Justin has consistently provided top notch work at my home. He responded to an emergency sewage issue that two other companies couldn't fix, installed a tankless water heater, removed the boiler, installed a brand new gas line and made all the new connections look stellar, replaced replaced toilets... and more. There hasn't been a issue he wasn't able to fix and charges far less than major companies. Anyone that can match his pricing isn't going to get the job done correctly.
I can't recommend Justin and Flotech Services enough! He's now taken care of friends and family and everyone thanks me for the recommendation. So glad he FINALLY set up Yelp so I can for all recognize him!

Same day service when I called to ask about flushing tankless hot water heater.  Great customer service and fair price!

These guy bring a great combination of customer service and experience that I found to be unmatched when shopping around for a solid plumber. Highly recommend and would be happy to use them again.

I had A1 Sewer & Drain remove my old gas water heater (through American Home Shield) and install a new one. Their plumber, Dewrel Burleson and his partner, did a great job. Initially, I was not thrilled with the response time to my request for service. I had submitted my ticket to AHS on Friday afternoon and received a message that I would hear from A1 S & D within 24 hour business day. I definitely expected to hear from them by Monday afternoon. I finally had to call them on Tuesday evening.

The woman who answered the phone was very friendly and apologized for not reaching out to me earlier. She asked me when I would like for them to come. It's so unusual in this day and time, to call a service provider and they allow you to choose the day and exact time! Were they for real?

Sure enough, they showed up on the exact day and time I requested them to arrive. Amazing! Dewrel & his partner were very friendly and put little booties over their shoes whenever they walked into the house. They would remove them before walking out and put them on again before entering the house. I have great respect for skilled service providers who show respect for my home.

After checking out my gas water heater (which we've had serviced at least a half dozen times within the last 2 years by other companies), they quickly identified areas of concern (it was leaking brown gunk from the top, all the way down and pooling in the water-catching tray, making noise like popcorn being popped, pilot light would go out repeatedly whenever we had a windy day, etc.) They noted that it was 19 years old and was beyond repair.

Within 2 hours, the tank was drained, disassembled, removed and the new one installed. They cleaned up after themselves and even took the trash bag with them! They were also very tolerant of my obnoxiously friendly french bulldog. They were both very personable, professional and were great representatives for their company.

Came in and didn't seem to know what they were doing. They supposedly fixed the problem but others had to be called in to fix what they had done.

I found them to be very expensive.  I made the mistake of not having a clear understanding up front of what they were to charge.  They then attempted to charge interest not supported by any agreement.

Very unprofessional. Called and schedule an estimate for Saturday. Plumber was 15 minutes late and didn't even complete the estimate. Halfway through the walk through he said we needed to find someone else and walked out without explaining why or apologizing for wasting our time.

Platinum Plumbing came to my 86 year-old mother's home had a slow stopped up drain toilet . Never went under the house to see what the problem was. Ask him how much he thought it would be he never tell me so being in the situation I was in with my mother being as old as she was and had to have a toilet I went with it. He put a snake down the toilet to try to get it unblocked set in blocked and ran water in the sink and showed me that the water is going down. Long story short I called them back because it stopped up again they said they were going to come on Monday that didn't happen call them back trying to get some of my money back because I had to call another plumber they've been pushing me around on that never did see any money back charged me $500 which I thought was crazy said they have snake fee. That's because they went to Home Depot and rented it you would think establish company would have the own. I called the company to complain they would never do anything about it I'd already gotten someone else to fix it and cost me half the price. I asked for $300 back because they did not do the job correctly they would not give me anything money back. Secretary his wife said one of them wound call me back never heard nothing from them this is just bad business

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Scheduled an appt with  AUL Plumbing after they were contracted by our warranty company on Wednesday for 11am--3pm Friday.  Called to confirm at 11am, no answer, left messages after several more attempts to call their 2 listed phone numbers with no response up to 3pm.
Very unprofessional, poor customer service, and discourteous. It only takes a few seconds to communicate via msg, email, or cell phone these days.  After 3pm, the warranty company phoned and they answered, made an excuse of being behind, rescheduled for Saturday. However, still didn't return my call, no apology, so no thank you, I CANCELLED the reschedule, as they already showed enough unprofessional service for 1 whole day!
  DO NOT RECOMMEND!