Best Drain Installation in Virginia Beach VA

Stokes plumbing squeezed me in on short notice and identified the problem on first attempt. Very knowledgeable, fair prices, and good people overall. I will use them in the future. I highy recommend them.

You can probably discern that this will be a VERY positive review, it may also be a bit longer than the average. So, if you just want to know, were they good, were they timely, etc. they were 5 stars all around. But, if you want to know how truly exceptional Drain Wizard was, read on.

About three months ago the sewer line at one of my properties began backing up into the house. I tried my plumber of 30 years who was unsuccessful at breaking the clog. Another plumber came out with a bigger machine and successfully (for a while) opened the line. It dawned on me that I had a specific sewer line insurance policy. The policy and the insurance company also did a great job, but that is a different review.

We had several large companies out to diagnose and fix the problem enough times that $2,000.00 of my $5,000.00 insurance cap was used. At this point my research pointed me to Drain Wizard. When the technicians came out with all the right equipment to do the diagnosis. They pinpointed where the issue was and after some negotiation with the insurance they released the remainder of the 5k and I added an extra 1k to have the Drain Wizard team come out and do the final fix.

After several hours of digging the tech called me to say the found the problem. What they discovered was that when the power company buried the power lines they drilled through my sewer line with the electrical line. the Drain Wizard team worked with the power company to rectify the problem until 10 PM when they were finally successful.

Drain Wizard saved me cutting down a mature tree which the the other companies identified as the problem. It was not the problem.

Would give DW 10 stars if I could.

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

I called roto rooter today with a sewage problem/emergency and they sent someone out within an hour. Shawn Prunty was very knowledgable about the area I live in, about the specific problem, and offered both a more reasonably priced fix and a more expensive fix.  (Depending on how permanent of a fix we wanted). He was not pushy or condescending and was thorough and detailed. All in all, we were extremely impressed! I would highly recommend him to anyone.

At this point I am satisfied with the Performance of the work! This was the only company that I actually got a real person answer upon calling. Seth was on the way within 10 minutes of the call.  He came and quickly got to work with his assistant.  They wore shoe covers and were very neat with their work, cleaning up afterwards. (Not that there was a mess ).  The only thing that does not make this a 5 star is the cost.  I thought it was kinda steep but then I needed them and they were the only response.
I would call them again though.

Excellent plumbing company! I have used this company several times and I have always been extremely satisfied. They work until it's perfect!

Ok, we wake up on Saturday morning to find a bedroom carpet soaked... our hot water radiator was leaking.  My wife calls Atlantic and about 15 minutes later the technician is at our door!

The technician was:
- Professional in attitude and skills
- Thorough
-  Clean... he made sure the area was spotless before he departed.

We only allow Atlantic to address our plumbing and heating needs.  We appreciate the fixed price billing.

I highly recommend this company. Bryan was wonderful, courteous, professional did excellent job and quality work. I called out of the blue for an out of state client and he was on top of it directly. He went out of his way to give me an honest accurate assessment of what should be done and honest quote before he did some work in my house in Wyndcrest Way, Virginia Beach. Bryan is extremely knowledgeable, trustworthy, experienced and job right. Please don't hesitate to use his services. I highly recommend Virginia Home Repair and Bryan. I certainly won't be using anyone else......

OVER PRICED service charged me 447.00 for 2:30 hours of labor and 90 dollars for material. just to install a hot water heater, i see about 5 feet of copper pipe, 4 fittings.
and i supplied the hot water heater it came with fittings.  and they used the original PEX pipe and shut off valve, i would have thought i would have got a new valve out of the deal.

Quality of work was satisfactory,

Austin,
Arrived in a timely fashion, was professional and courteous. Appeared to be knowledgeable in his understanding oh the HAVC system.  The Issue here isn't Austin.  Fantastic from a representative of the company perspective. He can come out anytime.
Front office left both of us confused

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters.  The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!?  Would not recommend this company at all!

I found them to be very expensive.  I made the mistake of not having a clear understanding up front of what they were to charge.  They then attempted to charge interest not supported by any agreement.

A solo plumber recommended A-Hampton Roads Plumbing to me, and they came several times when my sewer pipe kept getting blocked (mid-January 2021-mid-February). They finally used their camera and discovered that the old cast iron pipe was disintegrating and needed to be replaced. Because they had diagnosed the issue and had not charged me extra for the trips they made to jet out my line, they were the first company I asked for an estimate. The dispatcher said someone would be out that Friday (no one came), then on Monday, but no one ever showed up and no one ever called me back.

When sewage came up into my shower the fourth time, I called, and the after-hours person told me she'd have the emergency on-call plumber call me. No call back. I gave up trying to reach them because I had an emergency on my hands and they were not responsive.

This company has some great plumbers, but communications from the front office is abysmal. For this reason, I cannot recommend them. I hope they'll remedy this problem. Good communications is the hallmark of any good business.

Tried to over charge for time. Charged for 1 hour 15 mins and was there 1 hour. Showed him time on ring camera and he still argued saying he was going by his time. That 15 mins was an extra $50! Also charged labor to fix clogged toilet AND CHARGED FOR THE TOOL USED! $150 for the tool on top of the labor fee. Also travel charge. Not like I can bring my toilet to them to fix so that's just a way to get a little more. Feel very taken advantage of.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.