Best A/C Installation in Virginia Beach VA

After having a terrible experience with another company I called these Plumbers. They came out the same day, were able to diagnose and fix my issue in a matter of about an hour and were reasonably priced,  particularly since they came to me after hours because I was at work. Highly recommend!

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

Neil performed a toilet installation and installed some spacers between the back of the tank and the wall upon my request.  My appointment was on short notice since the old toilet was leaking, so he had to return a few days later for the spacers.  Mr. Neil was punctual and communicative about his ETA for both appointments, removed the old toilet (and schlepped the new one up a flight of stairs), and cleaned up the work area. I do plan to hire him again for future projects.  His rates were very reasonable and this is a great way to support a local, BIPOC-owned business.  I will follow up with photos of future projects as appropriate.

They told me they would arrive between 2-4 to repair my clogged drain line. They never arrived! After waiting all day, I called another company that arrived promptly and completed the job. I will never call Roto-rooter again. Very disappointed that a company that has been around for so long can't commit to providing prompt service!

At this point I am satisfied with the Performance of the work! This was the only company that I actually got a real person answer upon calling. Seth was on the way within 10 minutes of the call.  He came and quickly got to work with his assistant.  They wore shoe covers and were very neat with their work, cleaning up afterwards. (Not that there was a mess ).  The only thing that does not make this a 5 star is the cost.  I thought it was kinda steep but then I needed them and they were the only response.
I would call them again though.

I had A1 Sewer & Drain remove my old gas water heater (through American Home Shield) and install a new one. Their plumber, Dewrel Burleson and his partner, did a great job. Initially, I was not thrilled with the response time to my request for service. I had submitted my ticket to AHS on Friday afternoon and received a message that I would hear from A1 S & D within 24 hour business day. I definitely expected to hear from them by Monday afternoon. I finally had to call them on Tuesday evening.

The woman who answered the phone was very friendly and apologized for not reaching out to me earlier. She asked me when I would like for them to come. It's so unusual in this day and time, to call a service provider and they allow you to choose the day and exact time! Were they for real?

Sure enough, they showed up on the exact day and time I requested them to arrive. Amazing! Dewrel & his partner were very friendly and put little booties over their shoes whenever they walked into the house. They would remove them before walking out and put them on again before entering the house. I have great respect for skilled service providers who show respect for my home.

After checking out my gas water heater (which we've had serviced at least a half dozen times within the last 2 years by other companies), they quickly identified areas of concern (it was leaking brown gunk from the top, all the way down and pooling in the water-catching tray, making noise like popcorn being popped, pilot light would go out repeatedly whenever we had a windy day, etc.) They noted that it was 19 years old and was beyond repair.

Within 2 hours, the tank was drained, disassembled, removed and the new one installed. They cleaned up after themselves and even took the trash bag with them! They were also very tolerant of my obnoxiously friendly french bulldog. They were both very personable, professional and were great representatives for their company.

As fast as I could ask for...especially when I needed them over the Christmas Holiday.

However, I believe I was accidently overcharged and someone at the company admitted that could have happened during a call that transpired after the service was completed.

The person agreed to look in to the matter and call me back, but never called me back.

I might use them again, but only if no one else responded first, just because they never called me back on the possible overcharge.

This company is a rip off, charge double the price of other plumbers that are qualified to do the same work.

Once again your company came to my rescue! My brother was scheduled to help me winterize but he got sent to OK. My hubby is in the hospital in FL so I called your office. Sarah explained all the details and gave me a quote. JOE arrived at the house Sunday, called me and did the work. I know I can always count on your company to be there when needed! Thanks for helping me out!

I normally don't review, well never review but I was extremely unhappy with my experience with this company. I own rentals in the NN area and have utilized the service before without any issues. I called for a leaking sink-but this time the service tech replaced the garbage disposal without my authorization. ($250 total) When I called to tell them I didn't authorize the repair they told me that it would cost an additional $125 for them to come and remove the unauthorized replacement. I wasn't looking to be relieved of my entire bill, I understand services were rendered. A little consideration would've been nice and a response to ensure it wouldn't happen again. Rental property owners beware, they don't call for authorizations. 2 stars only bc everything is fixed and working. Customer service really needs fixing.

I have used AT Large Plumbing twice. One both occasions they were quick, professional, clean and fair. 2nd job had to be quoted (due to cost ) the job was completed in a timely manner and well under their quote.  I will not hesitate to call them again.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.