Best Tankless Water Heater Installation in Tucson AZ

We just moved into our new space and noticed a leak coming from the shower faucet. We were promptly taken care of and Paul helped us fix everything. He was polite and quick about the process, no more leaks!:)

Anthony came by today and took care of our plumbing issues. I don't write reviews often but when someone really goes above and beyond how can you not? From the moment I opened the door I could tell that Anthony was a good guy.  He had his mask on already and maintained his distance respecting the COVID rules and figured out the solution very quickly. He was aware of his surrounding and took the necessary precautions to ensure that nothing could be damaged. When he was done he cleaned up the area cleaner than it was originally (rare). If you need to call a plumber call Anthony. He will show up with a smile and leave you with one. Thanks Anthony you're awesome!

I got a A water pressure regulator (sometimes called a pressure-reducing valve, or PRV) put into my home due to it not having one. Aaron was very professional and explained everything to me. He really went the extra mile helping me with my water hose. It didn't have the turner on the top and was nice enough to added it in for me so now I don't have to water my garden with buckets from the kitchen

I talked to several different plumbers before I chose On The Way to re-pipe my home, but I knew in the first few minutes that Sergio was who I wanted to do the job. Not only was he polite and professional, but he was knowledgable & easy to talk to. He did the job they way I actually wanted it done (even though that meant working in a tight crawl space) and he was careful not to damage as much of my of my existing finishes as possible. He alerted us to existing problems other plumbers didn't even ask about. For the quality of his workmanship he provided us a very fair bid, & completed the work on time & on budget.

I simply won't call anyone else.

I was told to expect the plumber sometime between 7:00am and 11:00am. I got up early but was told by the company that the staff was in a meeting and that they would start service calls after that (they couldn't have let me know that no one would be showing up until at least 8:00am?). At 10:00, I was told that they'd be at my house in an hour. Sorry - my time is too valuable to wait a full four hours before someone actually shows up. Needless to say, I cancelled that appointment.

Our toilet lost a bolt which we knew meant that it would begin to leak if not fixed right away. We called Strongbuilt and they dispatched Mitch the next day. Mitch arrived in his PPE to take care of the job. He was fast and professional and even replaced the flapper valve while he was at it. We really appreciate the measures Mitch and Strongbuilt take to protect their employees and their clients from Covid19. We also wore our masks to protect Mitch who is obviously a very valuable employee.

Your Zero stars for this company!! Just a continuation in Tucson of ARS and their tactics!! Their Sunny Plumber counterpart convinced me that all had changed and I renewed my service contract. These guys from Goettl come out and service my AC and try to convince me a part needs to be replaced. They want to charge $302 for a job they readilly admitted would take about 45 minutes. (The part was under warranty so this was just for labor!!) I said no way. I called another company to come replace the part at a quote of $85 labor. This company comes out and determines the part does not even need to be replaced. Complaints are happening to BBB and attorney general!! And Goettl owes me the money I had to pay for the other company's service call!! They will not be getting a renewal on that service contract again either. helps others learn about great local businesses.

Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.