Best Sewer Line Installation in Toledo OH

Had a couple faucets replaced by Eric Martin and were completely satisfied. Cost seemed a bit pricey, but I didn't comparison shop. Solid company.

Fantastic company!! Had a waterline leak from the main to the house. Got a few other quotes. Not only did they come out sooner than scheduled, but the quote beat all of the other quotes. Some will say, you get what you pay for: Let me tell you, not only was their quote the lowest, the knowledge and quality of work was second to none. They fixed the waterline in less than 8 hrs. Almost a year later, no leaks, no loss of water pressure, no issues at all. The owner is knowledgeable and friendly. They have all the necessary equipment to get the job done quickly and right the first time. The technicians are professional and friendly. I would use them for any plumbing needs and have and will recommend them to anyone I know if they have any plumbing needs. Top notch service!!

The owners Jason and Jamie assisted me with this issue and came out to personally resolve this issue. I will definitely deal with them for the longterm going forward, they definitely went above and beyond.

We absolutely love love love Ron!  We had a bad contractor come in and remodel our master and main baths.  The second contractor was almost as bad as the first however the one bright spot was they brought in an independent plumber (Ron).  Ron fixed the hot and cold water lines being switched, a drain that was backing up into our shower and a few other things.  When contractor two walked out without finishing the job because we wouldn't make the last payment until the job was done.  The same contractor tried to hang Ron out to dry.  We called Ron to let him know what was going on and he helped us out.  I have had him do a couple of other jobs and would hire him over and over.  As a female I don't always trust contractors without my husband around when it comes to quotes.  I would trust Ron time and again even without my husband.  He was great with our kids and pets too!  I would hire Ron hands down before any other plumber.

Did great work.  Fast, efficient, and cleaned up after.  Couldn't be more pleased with their work.  And affordable too.  The workers they sent out should be given a BIG A** raise.

They came out two weeks ago to look at the work we wanted to have done.  The estimate was supposed to be emailed to us (we gave them the email address that day).  They called several days later asking for the email address again which we gave them.  We still did not receive the estimate.  We called several days later and left a message stating that we had nor received the estimate and left the email again.  We have not heard back from them yet.  We will look for another plumber.

If anyone ever needs plumbing or heating work done, DO NOT USE Von Deylen Heating and Plumbing

Nov 2012: New furnace from Von Deylen

Summer 2016: Clogged pipe. Tech, Jeremiah gave us a $2000 quote to replace some piping. Steve told him he was wrong and we went with a company in Ottawa. Yep, Jeremiah was wrong, it was just a clog.

December 2016 furnace went out: Called Plumbing and Heating company in Ottawa. They replaced the gas valve. Although, under warranty, we still had to pay for service call and after hours fee, which was about $300.

1/26/19 Furnace goes out again: I decided Von Deylen installed the furnace,  they are going to fix it. Of course, just a few days before the -40 wind chill temps that were coming in that following Wednesday.  They charged us a service fee and a troubleshooting fee, which was just under $300.  We were told it needed a new gas valve and off course they didn't have one.  So no heat Sat-Tuesday night.  They came out replaced valve but still wasn't running right.  So not only was it the gas valve but we also needed a circuit box. The other tech,  Jeremiah (Mr. Know-it-all)  had to bring the other part down from Toledo.  Finally we had heat but we were also told that we needed a collector box. And of course that had to be ordered.  

They came back out within a week to put in the new part.  Wait for it........they couldn't install new part because the intake pipe was glued and apparently it's not supposed to be.  I'm sure you can take a guess at what happened next.  Well if not,  let me tell you.  They had to order a new intake pipe because of course, they didn't have that in stock.  

While we're waiting for part to come in,  I get a call from Gwen at Von Deylen. She said the president of the company wanted to schedule a time to come to our home and meet with us.  I said ABSOLUTELY.  

2/18 The Big Day -  I was excited. I thought,  finally something is going to be done about this furnace. I mean it's not to often that the president of a company requests to meet personally with the customers and at their home.  (Well at least never in my experience). He shows on time.  We sit down and he goes through the timeline of eveything that has gone wrong.  I kept thinking in the back of my mind,  he is gonna make this right. Drum roll please.........WRONG! He only came out to try and sell us a new Lennox furnace and central air unit. He basically told us our furnace was a piece off crap and that is why he don't sell them anymore.  And of course he stopped selling them around the time they sold us ours.  So he knew they were junk then!! He said all the parts are made in China now and blah blah blah. He went on about how he works with Lennox and they have a buyback deal and he only offers this up to three customers per year.  So wait,  what you're telling me is you sell at least 3 bad furnaces a year?  That's just great.‍

He tells us he is still losing money but wants to make this right.  He said Lennox would give us 15% off and he would give 15% off.  If we would take the buyback deal,  we HAD to buy a new furnace and central air unit,  deal was only good for 30 days and we would were required to give back the furnace that we already paid for!! He said this is so Lennox could see the parts in the Goodman furnace and do whatever.  Oh and let's not forget how he made made it clear more than once that he loses money each time he has to order a part for our furnace,  which is $50. Well, don't sell crappy furnaces and we ate still losing more money.    The discount didnt even cover what we paid for the furnace.  What a BIG slap in the face.

2/28 Replace collector box and intake pipe day: Mr. Know it all Jeremiah replaced the two parts.  Well Steve had to tell him the furnace wasn't kicking on.  Then Jeremiah had his excuses,  still wouldn't run right but finally it stayed running.  They had just got into their van tp leave and it quit running again.  Steve had to go out and tell them again.  They came back in,  did whatever,  got it going and left.  

Wait for it.......................

3/3 No Furnace Again: Called for someone to come out. Chris came out and cleaned flame sensor. Started running again but of course, within a few hours, furnace has quit working. We told him to order a new flame sensor and thank goodness we did because something told me this wasn't the end of it.

Collin and Chris were great techs to talk to other than that nothing good has come from this company.  

Our warranty is up in 2022. By then, we will most likely have had every part in the furnace replaced.

Do not use this service, in my house twice left main line in worse shape than it was to start. Called someone else the line was cleared the first time. I was told that he did not touch the last 60 to 70 feet of the line!

One of the top 3 worst companies I've ever dealt with. Jen from their office unfortunately doesn't have time to be explaining billing with me... I have never been told by a company I'm about to pay thousands of dollars too, they don't have time to deal with me. After paying for a repair that did not fix my AC unit, that I also found out part of it should not have been necessary to start with, refused to reimburse me for the failed repair. Refused to even roll it a new one and then inadvertently admitting to price gauging! Filing a complaint with the BBB, FTC, and probably going to have to file small claims now too if I ever want to see my money again. Steer very clear of these people!!!

Stan, who I can't be sure is even a licensed plumber because the number on the receipt is not his license number, performed negligent work in several ways.

1. After setting our sink, he applied caulk, and said he would clean it up the following day when he came back to finish the plumbing portion of the job. He never did. We were left with a thick, uneven line of white caulk on our custom concrete countertops.

2. He failed to tighten the plumbing that he installed under the sink. While it appeared fine initially, the pressure from a sink full of dishwater erupted from the loose pipe.

3. He never disconnected the dishwasher hose from the garbage disposal. He removed the disposal from the cabinet to replace the pipes. He then installed the garbage disposal on the opposite side of the sink from where it had originally, which means he had to flip the entire disposal the opposite direction, all while the hose was still attached. He never checked to make sure that in all the moving and yanking of the hose, that it was still securely connected. The hose was not in fact connected securely after he pulled on it and that caused all the water from the dishwasher to dump behind our cabinet causing significant damage to our brand new floor.

4. He refused to properly reattach the water line to our refrigerator before leaving. The copper line had kinked and caused a slow leak, a leak which was not present before. He couldn't fix it because he didn't have the part, even though we live 2 minutes from Home Depot and 5 from Lowes. We told him we needed the ice maker for a birthday party we were hosting the next day, so as long as it was a slow leak, it could wait until after the party. There were 3 different adults present that all heard him say it was a slow leak. We put a towel and a bowl under it and observed it really was a slow leak.

After he left, within an hour of him leaving,  I used the sink to wash some dishes. Afterwards, we noticed a sudden puddle on the floor in front of the sink. We immediately called him to come back. He was rude, dismissive, would not listen to us that it was not from the line to the refridgerator, refused to come back, and changed his story completely saying that he told us the leak was a gushing leak (it wasn't and he never said that. Why on earth would anyone tell a plumber to just leave a gushing leak? That's ridiculous).

When Stan came back after our floor was ruined he was extremely rude and refused to even look at the dishwasher hose where we knew one of the issues was. None of the water damage was near the line to the refrigerator.
They didn't wear booties and left a trail of dirty boot prints through my house, they left the baby gate leading to the basement open while my baby was crawling around, and the guy with Stan reeked like weed.

When we noticed the gusher under the sink, they did send 2 guys over to take a look at it. I sat and watched them find yet another leak near the garbage disposal. One of the guys told me it wasn't tightened. I was very appreciative of the thoroughness.  After the fact though, the owners LIED, and said their guys said everything was tight. Thank goodness for video evidence. They also implied we were trying to get a kitchen remodel on their dime. We had just finished our remodel, hence the new sink.

We've consulted other, licensed, plumbing professionals who all unequivocally said that they absolutely check the dishwasher hoses when performing work like this to avoid situations like this. They also pointed out that, even after the owner Clifford/Dwane, connected the dishwasher hose, it was done incorrectly and could cause us more problems (he didn't put a high loop in the hose).

We had the water damage documented by a restoration company and ASAP had their own restoration company come to our house. Both companies had the same conclusions.

The owners acted like they were going to make it right but strung us along with excuses for over a month.  I believe they were hoping we would get frustrated and just forget about it. When they finally were out of excuses and had to respond they stated that they determined that they are not liable for the damages. It's laughable that they think that they are the authority on whether or not they are liable.

If you use this company, which I strongly advise against, check to make sure every single person that enters your home is in fact licensed. The license number on the paperwork is very misleading as it is not the license number of the person performing the work. Also, be sure to get an itemized breakdown of the parts and labor before paying because they would not send us one when we requested one. Lastly, document everything, every phone call, every conversation, all work done, photos, videos, etc, for your own protection. If you've had issues like us, do your part to hold this business accountable, and file a complaint with the Ohio Attorney General's Consumer Protection Office.

In July 2014, my 83 year old mother called Main for a slow kitchen sink drain. She was quoted an estimate of $95.00. When the plumber arrived, he said he needed something he didn't have with him. Really?! Not prepared for something so common? So he returned to fetch what he needed. Her house is 7 blocks from the plumber's office. He returned and cleared the drain. She received a bill for $225.00. Mom went to the plumber in person. He was told she was charged 2 trip charges. The most they would  reduce the bill to was $125.00. That is despicable!

Scheduled an appointment with Sean Mancini to fix our 2 leaky shower faucets. He arrived on time and replaced the rubber gaskets in both shower faucets. After he put things back together we had only cold to luke warm water (no hot) in one shower and no temperature adjustment at all in the second. I fixed the one shower myself because I understood the problem but Sean had to come out to fix the other faucet with no temperature control. He claimed the faucet with no temperature control was now broken, despite not being used at all since he fixed it. He charged me for a new cartridge. Before he left, I asked him if he tested it and he confirmed he had. Unfortunately, after he left I tested the shower myself only to discover that Sean put in the new cartridge upside down so now hot was cold and cold was hot. He agreed to come over on a Sunday to fix but was a no show. Two calls into him both went to VM. My text was not answered. He only accepts cash or check. We paid with check so now I'm on the way to the bank to put a stop payment.

Called Fri, Nov 5, requesting a plumber ASAP, as an outside pipe for the sprinkler system had sprung a leak and was flooding our side yard. Was told on the phone that someone would be there later that day (or early the following day) to fix the valve. Address and phone number were confirmed, but no one showed up or called that day. Texted the following morning to remind them of the address and the need to get someone here at their earliest convenience. No response to the text and no one showed up that day either. (We paid extra for a different plumber to come out on a Sunday to repair the valve.) Disappointed with the unprofessionalism of this business and would not recommend.

THIS IS NOT A LICENSED AND INSURED PLUMBER. He damaged my home and did not fix the damage. NOT PROFESSIONAL. Do not let this convicted felon in your home. You can see his record on OTIS, Michigan's offender directory, offender number #716116. Will be contacting the better business bureau for operating under a false license. Stay away!

This is not a plumbing company. Just an operating system that connects and contacts the first available low tier plumber for you. But I think its just a group of guys (or maybe shotty roto rooter management team) scamming together so the system chooses its best plumber. I'm just trying to get my toilet fixed and this guy pulls up in Roto Rooter van after calling Detroit Plumbing and Drain Services lol ok I get that is service that reaches out to other plumbers but I figured it would find legitimate guys not roto rooter. I would just called roto rooter wtf lol . So out the gate I know this is some BS when I see the van. He quoted me for MORE than what I paid for the house lmao. I'm not even kidding like around $7,600 and I got the house 6k back when shtf in 08.

Do not bother with this and just search local ads for a legit plumber. My tip (that I should have followed myself) is if the business is the persons last name... go for it.. they have to at least so decency i'd hope. At least more than this sErVicE.