Best Gas Water Heater Installation in Toledo OH

Worse company in Lenawee County. Had them install a tub and the tub won't hold water. Asked them to come back and fix since they said it's a one year warranty on work and they wanted to charge me. How's that a warranty? In fact, they said that they would come and take a look at it, even though I disagree with them not wanting to warrant their work. Then never showed? Seriously? Never showed despite saying that they would take a look at their failure the next day. Unprofessional.

Let's not even get into scheduling the initial project. Dan was the most unresponsive and unprofessional estimator I've ever met. Tried to call him back at least ten times and texted several times to get my project scheduled. No response. Tried for weeks. Come 'on, dude. Seriously?

When I finally inquired with their office about Dan's lack of professionalism, I get told he tried to call me and I didn't have a voicemail setup. Bull crap and untrue. I had a voicemail setup. Why lie?

Go elsewhere. Do not trust these people. They are unprofessional, not trustworthy, and unreliable. I should have realized how bad this experience was going to be after initially dealing with Dan in the first place.

Steve has been doing work for us for quite some time. He is always very friendly and helpful. He installed a new water heater as well as adding whole house water shut off valves. He also installed new outdoor spigots. I would definitely recommend his services! He is a wealth of knowledge!

I have needed Jay's expertise in the past. I thought of him when my garbage disposal gave out completely. He could here the distress in my voice as I share it was leaking, though he was occupied he returned my call and with in hours my old was swapped out with a new. He worked with me on the charges by allowing me two payments. His trust is what made our transaction not just possible but a friendship for many years of his professionalism in his trade will cause me to call on him first  as his rates are worth his value & guarantee! I highly recommend him to you for your business and household fixes!
Thanks for reading my review

Great place for your plumbing and heating needs. Very knowledgeable. Great inventory of discontinued parts. If they don't carry it they will tell you where to find it or chances are it is no longer available.

Plumber came out the same day and fixed my gas leak. I have absolutely no complaints. I'd definitely use them again.

I want to say that I was referred by a friend and they came out on the weekend my water blew up, and they gave me a fair offer for how extensive the damage was and replaced everything thing and it only took a couple of hours I am so so grateful. Thank you again

Beyond horrible and discourteous. John scheduled an appt. with me. I agreed to the date and time. I also confirmed the day before. We waited not only did he not call he didn't show up, and I still have not heard from him. After emailing and leaving messages. This is no way to treat customers old, new or potential. This was piss poor service at its finest, and its no excuse. Customers have so many other business options, we pick you not the other way around. If I could give zero stars I would. This was totally foul, as a customer my time is equally important. The only thing John was Handy at was being unprofessional, and he lacks morals with his business.

They came out two weeks ago to look at the work we wanted to have done.  The estimate was supposed to be emailed to us (we gave them the email address that day).  They called several days later asking for the email address again which we gave them.  We still did not receive the estimate.  We called several days later and left a message stating that we had nor received the estimate and left the email again.  We have not heard back from them yet.  We will look for another plumber.

If anyone ever needs plumbing or heating work done, DO NOT USE Von Deylen Heating and Plumbing

Nov 2012: New furnace from Von Deylen

Summer 2016: Clogged pipe. Tech, Jeremiah gave us a $2000 quote to replace some piping. Steve told him he was wrong and we went with a company in Ottawa. Yep, Jeremiah was wrong, it was just a clog.

December 2016 furnace went out: Called Plumbing and Heating company in Ottawa. They replaced the gas valve. Although, under warranty, we still had to pay for service call and after hours fee, which was about $300.

1/26/19 Furnace goes out again: I decided Von Deylen installed the furnace,  they are going to fix it. Of course, just a few days before the -40 wind chill temps that were coming in that following Wednesday.  They charged us a service fee and a troubleshooting fee, which was just under $300.  We were told it needed a new gas valve and off course they didn't have one.  So no heat Sat-Tuesday night.  They came out replaced valve but still wasn't running right.  So not only was it the gas valve but we also needed a circuit box. The other tech,  Jeremiah (Mr. Know-it-all)  had to bring the other part down from Toledo.  Finally we had heat but we were also told that we needed a collector box. And of course that had to be ordered.  

They came back out within a week to put in the new part.  Wait for it........they couldn't install new part because the intake pipe was glued and apparently it's not supposed to be.  I'm sure you can take a guess at what happened next.  Well if not,  let me tell you.  They had to order a new intake pipe because of course, they didn't have that in stock.  

While we're waiting for part to come in,  I get a call from Gwen at Von Deylen. She said the president of the company wanted to schedule a time to come to our home and meet with us.  I said ABSOLUTELY.  

2/18 The Big Day -  I was excited. I thought,  finally something is going to be done about this furnace. I mean it's not to often that the president of a company requests to meet personally with the customers and at their home.  (Well at least never in my experience). He shows on time.  We sit down and he goes through the timeline of eveything that has gone wrong.  I kept thinking in the back of my mind,  he is gonna make this right. Drum roll please.........WRONG! He only came out to try and sell us a new Lennox furnace and central air unit. He basically told us our furnace was a piece off crap and that is why he don't sell them anymore.  And of course he stopped selling them around the time they sold us ours.  So he knew they were junk then!! He said all the parts are made in China now and blah blah blah. He went on about how he works with Lennox and they have a buyback deal and he only offers this up to three customers per year.  So wait,  what you're telling me is you sell at least 3 bad furnaces a year?  That's just great.‍

He tells us he is still losing money but wants to make this right.  He said Lennox would give us 15% off and he would give 15% off.  If we would take the buyback deal,  we HAD to buy a new furnace and central air unit,  deal was only good for 30 days and we would were required to give back the furnace that we already paid for!! He said this is so Lennox could see the parts in the Goodman furnace and do whatever.  Oh and let's not forget how he made made it clear more than once that he loses money each time he has to order a part for our furnace,  which is $50. Well, don't sell crappy furnaces and we ate still losing more money.    The discount didnt even cover what we paid for the furnace.  What a BIG slap in the face.

2/28 Replace collector box and intake pipe day: Mr. Know it all Jeremiah replaced the two parts.  Well Steve had to tell him the furnace wasn't kicking on.  Then Jeremiah had his excuses,  still wouldn't run right but finally it stayed running.  They had just got into their van tp leave and it quit running again.  Steve had to go out and tell them again.  They came back in,  did whatever,  got it going and left.  

Wait for it.......................

3/3 No Furnace Again: Called for someone to come out. Chris came out and cleaned flame sensor. Started running again but of course, within a few hours, furnace has quit working. We told him to order a new flame sensor and thank goodness we did because something told me this wasn't the end of it.

Collin and Chris were great techs to talk to other than that nothing good has come from this company.  

Our warranty is up in 2022. By then, we will most likely have had every part in the furnace replaced.

In July 2014, my 83 year old mother called Main for a slow kitchen sink drain. She was quoted an estimate of $95.00. When the plumber arrived, he said he needed something he didn't have with him. Really?! Not prepared for something so common? So he returned to fetch what he needed. Her house is 7 blocks from the plumber's office. He returned and cleared the drain. She received a bill for $225.00. Mom went to the plumber in person. He was told she was charged 2 trip charges. The most they would  reduce the bill to was $125.00. That is despicable!

1. Know that appointment times will be put off if higher paying job presents itself
2. No call and no showed a number of times
3. Left a job in worse shape than when it started because.... Didn't measure all of the parts .... Kinda handyman, contractor, etc 101
4. Did an estimate that job would be completed for a price- failed to measure then claimed it was too difficult. Well 1rst why'd you say you could do it and second was it really that it could not be done or that you botched measurements and didn't want to put more time/money into a job that was botched by the business.
5. Don't walk run to someone else basically refused to fix the situation
Had wild stories as excuses on why things weren't done on time .... Not worth the time. Very personable but it's a con!

Shaun the owner of Mancini Plumbing and Drain is a scam artist so unprofessional. We had an issue with our Sump pump in our basement that had caused a flood. This happened on 9/16/2021. I called Perrysburg plumbing and Heating. They were unable to come help us since they were overbooked. I then Shaun Mancini who has his plumbing company advertised on Next door ( a neighborhood application) for people who live in the Toledo area Ohio. Shaun said oh I will be there in less than one hour. He showed up after 50 minutes. I work from home. I took a few minutes to walk him to our basement where there was water everywhere. I asked him if he could fix the issue, he said OF COURSE. I then went back to my office to continue with my work. After maybe 6 minutes, he came close to my office and yelled: I will be right back, I am going to Home Depot. I just said OK since I was on the phone for work. After maybe only 12 minutes max, I just happened to be in my kitchen for a glass of water, I saw Shaun walking toward my front door holding our old check valve ( pipe). I didn't understand. I said nothing and he  went back to the basement. After another 10 minutes he came to my office to inform me that he was done. I then went to the basement with him and he showed me how water was draining because he had replaced a new sump pump that he had gotten from Home Depot. He told me that the sump pump cost was $275. I asked him to show me the receipt. He said he didn't  have a receipt because he has a contract with Home Depot and he just gets supplies from Home Depot. He demanded to be paid $550. I told him that was too much. He said $500, I wrote him a check for $500. He gave me an invoice that stated that I paid $ 500 but wrote a 1 year guarantee. Something just made me think that there was something weird about this service. Our home insurance company State Farm then put me in contact with SERVPRO to solve the damage caused by the flood. I contacted SERVPRO. They came in the same day to work on flood damage. I just happened to ask Steve, the leader from SERVPRO to check my sump pump that was replaced in the morning by Shaun Mancini. Steve right away asked me why we have chosen such a cheap sump pump. He showed me the kind of sump pump we need and said that the one we have now is the cheapest one ( not even for $70) and will not last long. He also asked me why our check valve wasn't replaced by Shawn. I didn't know what to say. The next day I called Perrysburg plumbing to get a second opinion. I explained to the person I got on the phone. The Perrysburg plumbing person also agreed with me and is sending someone.  I then contacted  Shaun and asked him to give me something  showing a 5 years guarantee and not 1 year. He replied to me that he was sleeping already and will send me something in the morning. The next day late afternoon, he texted me another invoice showing a 5 year guarantee that he wrote with his own hands. Now I have 2 different invoices. I decided to call him because by then I knew that he just ripped me off. I asked him to give the real price of the sump pump. He gave me a different price this time: $167. I was like OMG!!! It was $275 yesterday and today $167, 1 year guarantee on first invoice and then 5 year guarantee!!! Another incident we had with him one week prior to the sump pump incident. We had purchased a 8' x 7,5' shed from Costco that we needed to assemble. This is how Shaun got in contact with us first. We posted on Next door neighbor that we need someone to help us assemble the shed. He replied yes he could do it in only 2 hours for $200 and gave his direct phone number to call and to schedule. 2 days after he came and my husband was outside all the time helping him. After one hour of not following manual instructions, he  suddenly told my husband that he gave up and would rather go do another work where he will make quick money and he left. We had to assemble the shed by ourselves.

Called Fri, Nov 5, requesting a plumber ASAP, as an outside pipe for the sprinkler system had sprung a leak and was flooding our side yard. Was told on the phone that someone would be there later that day (or early the following day) to fix the valve. Address and phone number were confirmed, but no one showed up or called that day. Texted the following morning to remind them of the address and the need to get someone here at their earliest convenience. No response to the text and no one showed up that day either. (We paid extra for a different plumber to come out on a Sunday to repair the valve.) Disappointed with the unprofessionalism of this business and would not recommend.

THIS IS NOT A LICENSED AND INSURED PLUMBER. He damaged my home and did not fix the damage. NOT PROFESSIONAL. Do not let this convicted felon in your home. You can see his record on OTIS, Michigan's offender directory, offender number #716116. Will be contacting the better business bureau for operating under a false license. Stay away!