Best Distribution Box Repair in San Jose CA

We had them put to replace a portion of our drain line from the kitchen when it corroded over the years and were initially pleased.

We called them back to replace a different portion recently that they replaced.

They said the whole line needed to be replaced. 60 feet in a crawl space.

They gave us a quote that didn't quite make sense. We knew the lengths they'd replaced before and what they cost and their quote was way over what we were anticipating for a full line replacement.

But we called them anyway, and asked them to come back.

They promised a return call, but we didn't hear from them for days and still haven't two weeks later, even after me calling back a few times.

We went with a different plumber who took pictures and video of our crawl space. What became perfectly clear was the following:

To get to the clogged part of our drain, Able would have either needed to disconnect our air ducts or would have smashed them. They were near perfect, untouched, and had no evidence of detachment and reattachment. I don't know what part of the pipe they replaced when they came out the second time, but it wasn't the part causing our issues. Our issues were nearer the sink, and they never touched that area.

The portion they did replace was not angled in a way to prevent future clogs. They were angled in a way that actually created more. They basically stuffed new pipe into old pipe in an upwards angle. Our clogs were caused by this.

The plumbing company we finally trusted for this job was impeccable, taking video under our house, showing where the issues came from (Able!), and fixing them.

They replaced the whole line for $900 less than what Able originally quoted us the last time they were at our house, and guaranteed their work for two years.

We are out nearly $1000 with Able for a situation that only created more problems. Seriously thinking about taking them to small claims court while I finally am doing laundry without fear.

I wanted to give a review even though we haven't had a chance to work with Garrison Plumbing. Today, a Sunday, I asked for a quote for a water heater replacement. Even though they were closed, I got email and texts asking for info to prepare a quote. I was really surprised! Later this evening I got a text back asking for our location to get someone out asap Monday for a quote. We had already found a plumber so unfortunately this time we will miss out on working with Garrison Plumbing, but I am so impressed with the professionalism and for getting back to us on their day off that I had to give them a 5 star review. That's service!

I have been working with Will for years and he has always been incredibly helpful and easy to work with.  He has done work on our bathrooms, our sewer line, our water heater, and our sewer lateral when others could not figure out where our leak was!    We even had a problem installing a new vanity and he talked me through it over the phone free of charge (on a saturday!).  He is someone who explains things in a way you can understand and gives you options.  I appreciate him and he is quite responsive.

Freedom Underground Plumbing replaced our old galvanized main water line today and replaced pipes in garage as well.

I requested a quote about a week ago and they came to review the work and provide a quote later that same day. Reasonably priced and very accomodating to slot themselves into an existing landscaping project.

As I added them in last minute they kept me apprised of the permit status and adjusted their schedule to fit into an open slot for our other project schedule. As it needed to be dome quickly, they adjusted and put a large crew on the project. Carlos was excellent on keeping me updated on the logistics, reviewing the plan and timing and overall proving great customer service. Great job guys! I really appreciate all your support.