Freedom Underground Plumbing

Freedom Underground did an amazing job for my family and I in Discovery Bay! I had major drainage issues on 1 particular side of my home because of the poor grading - all of the rain from my neighbor's downspouts would roll down towards my property and my foundation . My particular job included easily over a 100' of 4' deep trenching for a massive french drain system near my foundation and other sensitive areas while including several of my downspouts as well. My particular drainage job also included boring underneath my driveway (30') and dispensing all water safely from my foundation towards the sidewalk and street gutters with a pop-up riser.

Freddy is highly knowledgeable and knows drainage! His crew, which are his own company employees, not temps just to save a few bucks were also awesome. They were extremely courteous, they worked fast, they worked hard, and most importantly, they don't cut corners. They stayed on time and on budget. They cleaned up everything after completing my massive drainage project.

Your home is your most prized asset. Protect it with proper drainage or deal with future foundation issues, which are way more expensive. Freedom Underground beat out a few other contractor bids and did an amazing job! With all of the rain in the forecast, call Freddy now and book him sooner than later.

Thank you Freedom Underground for giving my family and I a piece of mind with all of these atmospheric rivers incoming!

I wholeheartedly recommend Freedom Underground for your plumbing needs. I had a sewer line with root intrusion (at the seam of the cast iron pipe mate with terracotta pipe), and Freddy talked me through my situation and options. He gave me peace of mind, which was important for the cost of the project.

The crew itself headed by Antonio did an awesome job, and they gave me peace of mind they knew what they were doing.

My main water line broke in the front of my house which threw me into a tail spin and research mode. Many years ago I spent a lot of money pouring a beautiful walkway up to my house and of the course the leak was under the cement walkway. First day I got a local guy to come out and detect the leak. It was near the edge of the concrete but not repairable and from the 70's. There was no way I was going to tear up that walkway. In my research I came upon trenchless water pipe replacement. With this no concrete is torn up. I called a few companies but was especially impressed with Freedom Plumbing's website because I really wanted someone that specialized in the trenchless process. They are located in San Jose and my house was in Clayton so I had a feeling that was too far but called anyway. Freddy answered the phone and was very informative and knowledgeable. You could just tell he knew his stuff. He even gave me a reasonable estimate over the phone and was happy to come all the way to Clayton the next day to look at the job. When I met with him the next day he explained everything and answered all my questions. Two days later Antonio and his crew came out and started on the job. Super nice guys and good at what they do. In one day it was done and my concrete intact. Very interesting to watch the process. Trenchless is the only way to go!!! Don't waste a lot of time calling around, just call Freddy. He and his crew have their act together and will leave everything like they were never there.

We noticed water puddling in my
mom's front yard by the water spout.  we found that there was a slow main water leak under her driveway.  We contacted Freedom and Freddie came out within a few hours and confirmed what we had found.  He advised that there was no need to dig up the driveway because they had the tools to bore under the concrete.  He was able to schedule and complete the job quickly and without over charging my mom.  The longest part was waiting for pge to mark the utilities.  We will definitely hire Freedom again for any water issues!!

Freddy's team replaced the main between my water meter and house by working around a large tree and recently installed hardscape.  Work was done quickly and his team also removed and replaced the plants that were in the path of the new main.  In addition he also found a leak in one of the values in my irrigation system and fixed that as well!   I really appreciate the extra effort and would certainly use him again.

Thanks for installing a new water line for us! The job was done professionally and timely. The cost is pretty reasonable as well. I can not be more happy with it.

Freddy's team do pretty good work as other reviews also mention. They helped us in installing a new hard water line to the water sprinklers. They also worked on a couple other things that was pointed out in our inspection report. The main thing that I was impressed by is their integrity. They stuck to their quoted price and even came back to fix one of the jobs after I learned that it wasn't up to code.

I found Freddy and his crew to be reliable, hard working and easy to deal with. They had to spend more time on my project than expected but were very good about sticking with it to make sure that I was well taken care of and satisfied. A good choice for sure

I don't think this company is worth a 5 star.

I talked to the owner about a problem of my sewer line. The owner basically grilled me because I don't have enough plumbing knowledge. What he claimed is that my house is too old and the pipes may not fit for today standard pipes. I had a hard time to explain the problems as it sounded that he was an expert to know everything, but just cannot understand my simple problem of replacing the sewer line. He thought it would be a great favor if he comes for an estimation for free and he was very reluctant to do so. He promised to follow up but never did that.

On the contrary, I contacted another company and they did an inspection for free and finished the job the next day.

Contacted Freedom underground Plumbing for a sewer Camera inspection. Our sewer gets backed up every so often so we wanted to see what was going on. The staff was friendly and quick to set us up with an appointment. The price was fair for the service they provided. We got a USB video of the sewer inspection with a voice recording of the condition of the pipe. They also provided a written report of the video inspection and suggestions on how to fix the problem. We where very happy to have contacted freedom underground plumbing. Highly recommend them.

Would like to thank Freddy and his team for the quick response and repair of a clogged sewer line.  One section of the sewer line was badly clogged over all these years and snaking no longer helps.  Even hydro jets don't help.  The clog is located underneath the carport concrete.

Freddy and his team opened up the carport concrete, replaced the clogged section on day one.  On day two, the carport concrete was restored.  All done quick, clean and at a reasonable price.

Very professional, friendly, clean, and Freddy took the time to explain everything beforehand. Definitely would like to recommend them.

My 60-year-old galvanized main water line pipe decided to spring a leak one cold Saturday evening... I had to scramble to turn the water off at the meter. As soon as I did, I started calling around plumbers that could come out quickly to help me fix the pipe, as I had no water in the house of 5 people. No showers, washing hands, or using toilets.
4 guys came out, Freddy from Freedom was 2nd lowest offer. What sold me on his quote was that he was going to use a trenchless tunneling system called the HammerHead (minimize trenching and destruction of 50 feet of my yard) and the fact that he suggested that he install a pressure regulator without being asked (unlike the other plumbers). The pressure regulator is important because after replacing a 60-year-old corroded galvanized steel pipe with a brand new copper line, the water pressure in the house could go up dramatically, causing damage to appliances and pipes in the house. Freddy even agreed to install a Flo by Moen leak detection system at no additional charge.
I am glad I decided to go with Freddy, his guys showed up on time the next morning, as agreed. His crew of guys (Christian and 4 others) worked non-stop, tirelessly, and professionally. I could definitely tell the guys take pride in their work, they all did a fantastic job.
I would recommend Freddy and Freedom Underground, they are awesome!

Had Freedom do a re-pipe of my house. Freddy came out and gave some suggestions. Estimate came back in one day and scheduled a visit. Technicians came out and did a great job. They couldn't totally complete job due to HVAC obstruction. They completed a partial re-pipe and lowered their estimate accordingly without issues. Appreciated the response and their service. Would use again.

Had an appointment between 10-11 am but did not show up or communicate at all. I called in at 11:30 am, they said he cannot make it, what the heck? Totally no respect, get away from this company, could not keep up the promise, waste of my time. Do not understand how they got many good reviews.

Freddy and his team repiped our whole house. It is critically important a job like that is done well, so we are incredibly glad that we went with Freedom Underground. Freddy was very communicative, helpful, and answered our (many, many) questions. His team was also kind and easy to work with. They truly value customer service and care about doing quality work.

Additionally, the executive assistant, Edith, went above and beyond to make sure our permitting was handled with the city. I think a lot of companies do not realize the importance of having a good administrative person, so it was so reassuring to work with her.

Highly recommend!

I called and Freddy came out the same day to give us a quote. We previously had problems with our sewer backing up and wanted a clean out installed. His crew installed the clean out, did a scope, and Freddy gave us some options regarding repair. Freddy was patient when explaining our options, and we decided to go with him since prices were reasonable and we liked his expertise. We also knew our water line needed to be replaced eventually, and we also went with Freedom since Freddy provided an incentive to do both. I would definitely recommend Freedom Underground for your sewer and plumbing needs!

Freddy and his team fixed the leaking main water line for the house by replacing the old corroded pipe with new copper pipe.  Their quote was competitive; their work was completed as expected and on time as estimated.  They were friendly and professional from the quoting process to paperwork to the actual work of the project.   (Their warranty policy is lifetime of parts and labor.)

Mr. Porras and his team were great in helping us to replace our water line to the house.  They coordinated well with the driveway paving team as the line went under the driveway and organized the inspection and clean up as well.  I truly appreciate their willingness to work around the paving team's schedule and Mr. Porras' availability by phone, cell and email.  Made the experience so much easier and less stressful.
From the perspective of cost, his estimate was definitely reasonable and most important, he detailed all of the job items in his contract.
I will definitely work with Freedom Underground Plumbing for future work.

Thank you Freedom Underground Plumbing and Freddy for squeezing me into his tight schedule. Had a leak under the concrete slab, originally thought. Hired a detection leak detection from another company but the technician falsely identify the location and suggested smashing and removal of concrete along with repiping , along with calling US gas to mark gas pipe(luckily I went with Freedom Plumbing)...otherwise I may have ended up paying more than I should and project may even take longer.

Freddy sent over the plumber Ramiro who quickly located the leak location which was NOT under the concrete as the other leak detection technician said. The leak was caused by tree root which broke the irrigation pipe.  After the locating the leak, the tree was removed along with root. The leak pipe was identify, cut, and replaced. Mr.Ramiro has a very hard working ethic and determinaton who work tirelessly in the rain for 7 Hours. Arrived at 8:25am, tree removed at 11am, remove small portion of concrete and replace pipe. After 7 hours working in the rain, Ramiro had to call it a day before the rain was too hard and the hole he dug for identify the the pipe was too continously filled with water regardless how hard the pump work. So he called it a day and return 2 days later completing the project.

Overall rating 5 stars.
* First star awarded for quick availability and quote from Freddy
** 2nd star Plumber Ramiro who quickly jump on the job
*** 3rd star Plumber Ramiro who identify and locate the leak (which is totally different from the leak detection technician had said. Wasted 500 dollar hiring the leak detection technician)
****  4th star award also to Plumber Ramiro for his determination and hard working ethic, 7 hours in the pouring rain.  You have my applaud sir.
***** Last star for Freedom underground Plumber for their hard work, I called 8 different plumbing companies for quote, none of them came close to the price as Freedom Underground Plumber offer nor their availability.

Freddy and his team (Alex, Marlene and the crew) are very professional and experienced. They completed the sewage pipe offset retrofit, and cleanout installation with city permit in a very timely order. Even finished the repavement matching the original pebble surface that no other I called for would do. He even fixed a broken garden pipe and patiently explain about the sun exposure issues and offered helpful suggestions. I am completely happy with his service, honesty, fairness and workmanship.

I received a couple of huge water bills from the city, so I called Freedom to see if they could help me figure out what was wrong. Turned out that I had a busted water main that was draining toward the street, so there were never any telltale puddles in my yard. Freddy gave me an estimate and got me on his schedule for the next week. Rain caused some delays, but they came on the next business day to install a temporary above-ground line so that I wouldn't be wasting water (and money). When they came out to do the repair, the crew was quick, did a great job, and kept my yard almost entirely intact. A few days after the main was replaced, I realized that my sprinklers weren't working, so I got back in touch and Freddy sent a couple guys out the next day to get those back online.  Overall, my experience with Freedom Underground was very positive, and I would absolutely recommend them to anyone who needs to get some underground plumbing work done. Thanks, Freedom!

These guys will waste your time.  No show TWICE.  Completely unprofessional.

No show in the late afternoon...so I called to find out if he was still coming.  He got done with a job late so no but he asked to come in the morning.  Thanks for letting me know so I didn't get off work early but hey, this guy has really good reviews on Yelp so let's give it another go.

No show the next morning.

I'm sure they do great work but showing up is half the battle.

Response to management's comment below:

No dice.  You had the correct number as we connected both times...first time you said you got off the job late so not coming (after the scheduled window of time) and second time we proactively asked if you were coming out and you texted back a positive confirmation.  So you clearly had our contact information...

Very thankful for the work Freddy and his team did at our church. We had them do 2 back to back projects for a large underground leak. He was very accessible and when we ran into challenges, we were able to work together to find solutions.

Very good price and high quality work. I work for a church now but use to work in construction. I appreciated his straightforward assessment and recommendations for our job.

thanks Freddy!

Just last Wednesday, we finally got a small damp section of our front yard properly diagnosed as being the result of a leak in our water main. Umberto from Freedom Underground came over to look at the problem and give us an estimate on either Thursday or Friday. After talking to San Jose Water Company, the work was scheduled for Thursday of this week. But on Saturday, the leak suddenly got a lot worse, so we had to call SJWC to get them to turn off our water. (They said it was a 500-gallon/hour leak at that point!) I texted Umberto to tell him the problem, and he was able to reschedule the work for Tuesday of this week.

The work went off without a hitch, but SJWC didn't show up to turn the water back on before Umberto and his team had to leave. However, Umberto said that if I texted him after SJWC showed up, he'd come over to open the valve in our basement slowly, so as to let the air out before we started using any water. That was really an above-and-beyond offer, which I happily took him up on!

And then this morning, Umberto and a co-worker showed up to replace the dirt over the new pipe (which I had wanted left out until SJWC blessed the new pipe as being leak-free).

To summarize: Freedom Underground gave us an estimate on short notice, changed the scheduled work date on short notice, fixed the problem in one day, returned to turn the water back on after-hours that day, and showed up promptly the next morning to fill in the holes left by the work. Kudos to Umberto and his team!!!

Short version: Freddy and his team did a great job replacing the water main line at my residence. I'm delighted to recommend Freedom Underground Plumbing.

Long version: I needed to replace an old galvanized main line. Got quotes from multiple contractors. Some specialize in trenchless solutions, the others in traditional trenching.

When Freddy returned my call he was friendly and efficient. He was patient and informative answering questions. Very quickly I concluded Freedom Underground was the right fit, and Freddy's proposal hit the sweet spot for quality and value.

Freddy called USA first thing next morning and by early afternoon all utilities had marked their lines. The following morning Freddy and his team were on the job. They worked diligently and solved the various complications that inevitably arise when working on older properties. They disturbed as little as possible and cleaned up after themselves. All with a professional yet cheerful attitude.

A few days later I had another contractor out to do different work. He took a look at what Freddy's team had done and he said, Those guys did an excellent job!

When people hear trenchless they often think it is only for sewer lines, but trenchless is a great solution for main lines, too. Call these guys!

I'd give them 10 stars if I could: Freddy and his team were absolutely fantastic: quick in all of their responses, were extremely fair, honest, professional, competent, conscientious & their plumber's license + bonding were good.  I highly recommend their services.

We had an old main sewer line failure that resulted in a horrific mess.  Freddy responded to my initial inquiry within the hour, came by on his way home from work mid-evening to take a look, recommended a great hazmat team to deal with the lake of nastiness, came back a day later to take a closer look at the issues, provided a detailed and fair bid (much faster/better than other bids we received), and set up a quick timeline for resolution.

We also loved that they offer trenchless piping: they didn't have to tear-up the 50+ feet between our home and the city's main line at the street.

They completed the job on-time, on-budget, and with great customer service every step of the way.

We had a water leak in the main line that feeds our house. Freddy came out and gave us a quote for the repairs. We choose Freedom Underground over the others because of the response we received and the professionalism demonstrated by the owner. They arrived when they said they would, performed the repair, cleaned up the area after the work was performed and did a fantastic job! Will definitely recommend them to others.
Update: Found a broken water line to our sprinklers. Called Freddy and he had his guys come out and make the repair. No need to look anywhere else people......choose the best!

I don't write many reviews, but wanted to recognize Freddy and team for their outstanding work. We started out with what I thought was a pretty straight forward underground main line leak and it turned out to be a rat's nest of issues caused by the original plumbing installation. Freddy was patient and fair throughout the process over three days - even coming himself on a Saturday, as we found the each surprise. Freddy got the right people here at the right times and kept our water flowing through the majority of the project. They fixed things the right way stayed on the job until it was complete and verified. My advice if you have a underground plumbing issue is make one call - to Freddy. Problem solved.

We had an extremely positive experience with Freddy and his team dealing with the most challenging situation we have faced as homeowners. I called with a crisis on a weekend and his team showed up on Monday morning to diagnose and offer solutions. The quote was fair and he was very transparent about all of potential issues. The work was completed professionally, on time and on budget. Freddy checked in with us daily and was always accessible to answer our questions. I trust Freedom Underground Plumbing with all of my plumbing needs and highly recommend them for yours. It was truly a pleasure to work with the entire team.

Hired Freedom Underground to replace old leaking water supply line from meter to house.  Freddy was quick to respond and gave the best bid with city permit included.  The trench less method left no mess behind,  The project from temporary waterline to city permit completion took only 5 days.  Highly recommend this contractor for outside plumbing work.

Thanks to Freddy for coming to diagnose our problem. Showed up on time with a call ahead to say he was on his way. Thorough inspection, gave good advice even though it was for work his company does not do. Charged nothing for the visit. Seems honest, knowledgeable and fair.

We just had them install a new water line from the street to our home and they did a great job.  The existing line ran under our neighbor's property, so they had to bore underground so as to not damage the neighbor's landscaping.  It was far from an easy job given that there were lots of large rocks that made the boring process challenging.  Given the difficulty, I think others would have likely just given up, but Freddy saw it through and was very responsive and great at communicating with us thru the entire process.

Freddy is one of the best ones out there in my opinion!

Freddie and his team are very prompt and professional in meeting clients' need. Our water main broke and Freddie not only arrived on time , but was very through in explaining how he would run the new copper pipe under our new driveway.
He took care of coordinating with PG&E and city permit as well. The job was completed before time and he made sure to leave the property completely clean after checking water pressure.
I will definitely recommend Freddie and his team for all plumbing jobs.

I emailed Freedom last Wednesday morning to have them come and provide a quote to replace the original water line on my house with a new copper line.  They showed up the same day after calling me to inspect the site.  Their pricing was reasonable and within line of other quotes I received.  We were able to settle on a price that worked for both of us!  They came out on Friday and did the work.  Very nice crew, cleaned up, and made sure I was happy with the work.  Thanks so much! I will definitely recommend your company to others!

Freddy was great!  We contacted him about a suspected leak.  He check the main line and determined that the problem was likely a toilet inside the house that's been running too much, and not a leak from the main line.  He was quick, professional, and explained what he was doing in a way I could understand.

Great experience with the Freddy and team. Paper work for permit and inspection for adding a property line clean out was taken care by his team. Freddy collected payment only after city inspection passed.

Freedom Underground Plumbing replaced our old galvanized main water line today and replaced pipes in garage as well.

I requested a quote about a week ago and they came to review the work and provide a quote later that same day. Reasonably priced and very accomodating to slot themselves into an existing landscaping project.

As I added them in last minute they kept me apprised of the permit status and adjusted their schedule to fit into an open slot for our other project schedule. As it needed to be dome quickly, they adjusted and put a large crew on the project. Carlos was excellent on keeping me updated on the logistics, reviewing the plan and timing and overall proving great customer service. Great job guys! I really appreciate all your support.

We were getting some bathroom work done and the City / West Valley Sanitation district needed us to install a new property line clean out. We contacted a few plumbers and some of them flat out refused. In hindsight I know why- the West Valley Sanitation district is pretty tough to work with and I actually think their (West Valley Sanitation's 'draconian: processes makes it very hard for both home owners and plumbers, ultimately driving up the pricing for such jobs. Freddy gave us a quote which was right in the middle of other quotes, but he seemed to be most professional, courteous. He came on time and his crew started work right away. It was a bit tricky to find the sewer line in our property, but they got that done eventually. They had to dig a pretty deep trench, but they were careful with enclosing that while working and then in the evenings they covered it really well.

The inspection schedule was tricky and we didnt expect inspection to spread over almost 3 week period- there were 3 inspection milestones. and Freddy was patient and understanding of that. We feel he and his guys went over and beyond and were honest, trustworthy and the price they charged was worth the work they did. For another plumbing job, I will have no hesitation in calling them again or referring them to friends and neighbors. They did a really good job and our inspection passed without any issues (there was a minor issue, but Freddy was able to fix that right away).

Freddy is a very professional in his area. He is articulate and easy to work with!  His pricing is reasonable and and scope of work is well documented.
Highly recommended.

Should have put a review 4 years ago but forgot. Nothing but a great experience and the reason I thought about them now is I just referred them to my mom.

Freddy came the first day to check out the water leaking issue even on Saturday. He promised to come back on Monday to check out sewage issue using camera as I thought that might be the issue. By the time he came on Monday, HOA is also looking into the issue. He even didn't charge any service fee(that's quite unheard) though HOA decided to fix it. He is my go to person for the future water leaking related problems.

Freddy and crew installed a sewer property line clean out for us in the front yard, and their work is professional and efficient at a quoted rate that slightly beat other local services.  Freddy was a friendly and courteous communicator by phone, email, and text, and he and his crew worked over the bizarre time between December and January holidays, mostly working while we were away on vacation.  They pulled the permit, dug the trench, and did the job in about 2 or 3 working days over a 3-week period, with no troubles or complications that I'm aware of.  They safely covered the open trenches during the wait time while the city inspector was unavailable, and they always left our house plumbing connected & fully functional.  I informed them that replacing the yard turf didn't matter much to me as we plan to tear it all out soon anyhow, so I can't judge if they would do a great job on that if desired.  I was able to inspect the work before it was covered up and it looked clean and professional to me (admittedly, no plumbing expertise).  Paid as quoted, done and good!  Nice!

The only thing holding Freedom Underground back from a 5-star review is that some of the formal communication follow-through never happened.  One of my tenants got cranky when the crew showed up to work without prior notice (we'd cleared the general idea of when work might happen, but I'd asked Freddy to tell me when they actually would begin and he didn't), and I asked repeatedly for a copy of a final paper invoice and/or permit information - no luck there.  Still, this is relatively small stuff and I'd use Freedom Underground again, just so long as having precise notification of work and followup paperwork weren't mission-critical for me (they usually aren't for residential plumbing work, so that's fine).  

For me, the most helpful part about this job was that Freddy & crew were happy to do the job with my limited (read: near impossible) availability, so we never met in person, I was never present on site for work, and most communication was texts and after-hours voicemails.  My work life is busy and this is how I operate, so I appreciate others who can match my needs there, and it wasn't a problem for Freedom Underground.  

Overall, a pleasant and efficient company to work with!

Very responsive, had an issue and he was on Yelp messenger in an hour and had a crew out the next day. Turns out our problem wasn't as big as we had feared but they did a great job assessing.

Freddie and his crew took on the tough job of finding a small gas leak in our main supply line after we were shut down by the PG&E for more than a week.

Freddie's professional demeanor and absolute willingness to be of service to us in any manor possible came through as he greatly reduced the cost to us by working diligently to detect the leak when he could have easily sold us an entire new pipe line of over 200 Feet in length.

Once the leak was detected he approached the the repair with careful and conscientious deliberation to avoid the many other pipes both water and sewer they had to dig past and around to make sure none of them were damaged, avoiding additional cost and frustration for us.

Three other companies quoted for us and none of them had a clue as to how to proceed let alone how to cost estimate the procedure.

Freddie is an extremely honest person and a very straight forward businessman. We could not have been more fortunate than to have him and his staff eliminate our underground plumbing issues.

We highly recommend Freedom Underground Plumbing as the best in the business.

Bruce L.
Saratoga

Freddy, the owner, is a honest guy. We have a smelly bathroom. We thought we had a plumbing or septic tank issue Freddy came over and checked it out. He had his assistant went up to the roof to examine the roof vent. As it turn out, we don't have a proper vent roof for the bathroom and that's why the bad gas has no where to go. He suggested that we find a general contractor to install the roof vent properly.  He did not charge us anything for coming over. He is knowledgeable for the plumbing for the whole house. We appreciate his help very much!

Really excellent service.  Freddie gave a quote and came and did the work when he said he would.  There was also a problem of another pipe that got broken during the repair of the first.  Freddie came back and fixed that too.

Freddy and crew are awesome.  If I could give them ten stars I would.  I had my septic tank back up over the holidays.  We had no idea where the septic tank was. I called a local septic GC nearby and I got nowhere (Told me, let me know when you find your tank and pump it out then I will come and inspect??).  I reached out to Freddy and he was great. He came out on a Saturday to try and stick a camera down our drain pipe to find the septic.  It was blocked.  His crew came out the following Monday and saw cut my sidewalk, hand dug down 3 ft to find a clogged orange burg pipe.   They ended up having to saw cut the floor of my pool pump house and dig (by shovel) down 4' to replace all the bad pipe.  I didn't think it would be possible.  They were like surgeons only removing what they needed to expose the work area. I was amazed at how fast they were able to dig and find the problem.
We discussed with Freddy and decided to expose the septic tank and put risers on it so now we know where our tank is and can pump out if needed. They also installed a cleanout to allow future maintenance if needed.  Very professional job and price was very reasonable. If you need help with a septic or underground pipe.  Call Freddy!!

I'm sure we're not the only homeowners that got the run arounds and games from Freddy and his assistant. Perhaps our job wasn't big enough for them; they simply should have said no to the job. But they played games, wasted our time and people should be warned. We wanted to support a local service and were initially pleased that we found someone local to help us hydrojet a storm drain. The problems began almost immediately after Freddy provided a quote. It took two weeks, texts, and emails to finally get a written quote. During that time, a quote for another client was sent to me and then it took a couple more calls and emails to get the right quote by email. Once the quote was received, we asked if they could come out on a certain date about 1.5 weeks later. Literally no response. So we assumed they weren't interested. Lo and behold, I get an email the day before the date, for which we had asked, from Freddy saying he could show up the next day. A call to him, and later another email, confirmed he would be here. But he also said the job may take longer than one-hour. No problem. We arranged with our employers to work from home that day only to receive a text from Edith - AT the time that Freddy was supposed to be on the property. She texted, Freddy is waiting to confirm the new price. That wasn't discussed I wrote back. We have a quote and Freddy said he'd be here now. I'm waiting outside for him. Another text, Freddy said you were going to check with other people . . . (we live in a smalll HOA). yes, I wrote to Freddy and he confirmed in email he received that we'll be here. Then she writes, he's had to go to an emergency site and doesn't know how long he'll be there, he can come tomorrow morning. . . . Well we got the picture. They weren't going to show up after all. First it was some odd question about price, and needing to confirm that we'd be here, and then oh, now Freddy is at an emergency. We had arranged to work from home and Freddy had confirmed he'd be here. I told them to let us know when they could reschedule. And btw, doesn't Freddy have crew members? We never heard from them again. It's been over a week. This is really is unfortunate given all of the great reviews. When people show you who they are, believe them. This shows how Freddy does business when he decides he doesn't want to do the job.

Recently my water bill has been unusually high, so I checked water meter after shut down the main valve to the house but the meter still went up. So I guessed somewhere underground water line has a leak. 

I searched Yelp to find somebody to take care of and messaged several plumbers, Freddie sent a prompt reply and scheduled an appointment right away. He showed on time and diagnosed the issue carefully then suggested us less expensive option to install a valve on the sprinkler water line to the backyard which seems like the source of the leak.

He and his crew showed up on the same day afternoon as promised and fixed the problem quickly. Now the leak has stopped so that I can have plenty of time to hire a leak detection professional to find the exact underground leak location. Freddie is  very knowledgable, professional and easy to work with. Highly recommended.

Superior service, honest, fair price, fast: highly recommended! I had a water pipe leak under the front lawn and also a slow drip in a basement sewer pipe, both. My water was shut off so it was urgent. Freddy came out the same day, and at first we thought the entire water pipe from meter to house might need to be replaced. The great team, including Alex and Christopher, came that afternoon, and we found that it could just be repaired. (So honest!) The next day: all done, both jobs! (So fast! Great service!) A good price quote to repair both problems, and I am very satisfied. (I have already recommended them to a friend...a very sincere compliment...)

We had an issue with our septic and Freddy from Freedom Plumping came over right away to look at the issue.  True professional.  He took his time to explain the issue and options.  Even-though we didn't use his services, he took his time to make a recommendation and provided a referral.

Freddy and the crew did a great job replacing our water main line.  Every time I called, Freddy either answered the phone or called back promptly.  
The crew was prompt, friendly, thorough, respectful, professional and competitively priced!  
Additionally, because we needed to wait 48 hrs for PG&E, AT&T, etc to mark off the property, Freddy had a temporary water line installed so we could have water.
Our experience was excellent, we have no hesitation recommending Freedom Underground.

My mom's house had a water line leak under the front yard, Freddy and his crew came out, decided they knew where the leak was and after scheduling around the rain, they did the work in one day, replacing the line and repairing the leak. Grateful for the professionalism and follow-up. Thanks!

Freddie did a great job with a new main line from the meter to our house.  His crew showed up on time, did the job as described and the inspections went smoothly.  I'll give them a call next time I need trench-less plumbing work done.

Great company! Freddy & his hardworking crew replaced my sewer main with minimal disruption and at a reasonable cost. Freddy goes the extra mile to accommodate the customer's wishes. I highly recommend Freedom Underground Plumbing.

Freedom Underground just replaced my water main using the trenchless method! Freddy came over to give us an estimate and I liked how he explained to us in detail the various options we had and the tradeoffs involved. After doing some research on-line I confirmed that his suggested solution was indeed the best for us. They must be very busy because we had to wait a few days for them to actually do the work. The crew worked hard and efficiently, but I must say that I was very glad to be looking over their shoulders and making sure that everything was done the way I expected it. For example: they must be very confident in their work, as they attempted to bury the new junctions before pressurizing them. I preferred to bury everything only after checking for leaks. I also would have liked to see that they keep the ends of open water lines capped and protected from mud entering the water supply. They do make sure to flush the new pipes, but I thought that prevention was a good added measure to flushing.
Their crew was very patient with all my suggestions and very glad to accommodate them, which is a huge plus! I am VERY pleased with the finished product and I think it's of high quality. HIGHLY recommended!

These guys are awesome!
Our main water line in the front of our house was broken right before the rains came. I had a couple quotes from different places and they said my whole yard would have to be excavated and would take a couple days. When I called Freddy he came out to give me a quote the same day and explained that they could do it without messing up all my yard (they have a huge machine that is able to go underground) and they could do it in one day.
Unfortunately, Freddy was not available to start my project until the next week, however, they did install a temporary water line that will stop the leak and still give us water until they were able to fix it properly at no extra charge!
The crew came the next week and started the work at 0800 hrs and they were done just before 3pm. All the crew was amazing! Super nice and friendly, specially Alejandro!
Freddy, and his crew, take pride in their work and it really shows that they care about the quality of everything they do and they even have a life time warranty!
I am so happy I found Freedom Underground Plumming!!
Thank you so much guys!! Keep up the amazing work!! :)

I've been working on a project to add a generator and move the current location of my propane tank about 60 feet away. I needed both electrical and gas lines installed. Not wanting to rip up my driveway, I was looking for a trenchless solution. Contacted several contractors, none were interested in helping out. Called Freddy. Gave me a great price and schedule I could work with. As a portion of the new gas line went under massive redwood roots, it was not a simple job. Freddy and his team went out of their way to get it done, and even called in the rest of his team to assist after they had completed another project.

Bottom line, Freddy is very professional, timely and courteous. And that goes for his entire team. Will definitely use them in the future. Highly recommended.

Freddy and his team did a spectacular job doing replacing sewer pipe connecting from outside of the house to main one going out in our front yard end of last year.
Roots had gotten into the clay pipe and we could have fixed part or whole branch.. we chose to do the whole and they got this taken care of professionally and to our satisfaction. Freddy didn't leave here before all of the work was done to his and our satisfaction and of course inspection passed with no issues!!

It looks they want bigger jobs only. For my small plumbing work they did replay by email that they are booked and have no time to do it. However I told them it is not emergency and I expected (if they are busy) message that they can do it in 2 months (or whenever they are not  fully booked), but not to simple reject job.

I am a property manager and they were fantastic. Tenant called to say they have an $800 water bill and that there was a leak. Spoke to Freddy and he immediately went and diagnosed the leak. He told me how to fix the leak - replace flapper and fill valves in all the toilets. He didn't even want to be paid for his time. Freddy is awesome!!

Totally content with the trenchless replacement of my sewer main pipe line today. Freedom plumbing crew is highly professional and courteous.
Freddy is very knowledgeable and confident. Diagnosed the problem and offered a very reasonable quote. The best of the 3 quotes I received. He patiently answered all our questions, tipping us on dos and don'tsthrough out our discussion. Glad that we had them take up this job.
Carlos and the boys patiently got the job done, our newly laid lawn was minimally disturbed. My landscape was taken care of as well. They had to dig a bit deeper due to my main gas line crossing but they perfectly did their job. What we expected to be a nightmare was so awesomely done, and the place looked like nothing had happened. Cheers to the entire team.
Absolutely recommend them for all the plumbing needs.

It was an absolute pleasure working with Freddy. We had a little tricky situation of running our gas connection from a garage to the kitchen but Freddy & his team made it very easy & flawlessly did his job in a timely manner. Freddy is very professional & always approachable. We feel very secured with a new gas connection because of his thoughtful plan & accurate, careful execution. We will definitely contact him for our future needs.

Freedom Underground Plumbing did a super job replacing my sewer line.  Before his initial quote, Freddy came out to run a camera down the line to show me why the line was continually backing up (major tree roots!)  -- and explained the entire process, detailed why my line needed to be replaced and brought up to code. His team did a great job with the replacement -- neat and tidy, no mess left behind.  Definitely a 5 star recommendation that I'll be sharing with my family and friends.

Freedom Underground Plumbing
They did a great job! despite problems they encountered. The team stayed for more than 7 hours to finish the job at no extra cost me. quality at a great price!!!

Great service. Showed up the same day. Knowledgeable. Replaced water main line a few days later after installing temporary line. Great job.

A special thank-you to Freddy and the Freedom Underground Plumbing crew for an outstanding job on property line clean out instal. Freddy and the crew were v patient in answering all my questions and showed up absolutely on time both for the initial consultation and for the actual job (something v rare these days).

If you are looking for something that is price competitive, hardworking crew,  and someone who is honest, delivers on time look no further and contact this team. Thanks for an A++ job. I will definitely recommend your company to everyone I know.

After 70 years, the main water line to our house started leaking badly--200 galleons a day by my measurement. I wanted to replace it by underground boring from the curb to underneath the house (boring under the foundation). This seemed like a simple request to me, but in fact the first 4 contractors, all claiming to do trench less work, said they could not do it, and offered expensive alternatives that in a couple of cases would have destroyed virtually unreplacable  landscaping or involved jackhammering up concrete.

Freddy from Freedom Underground Plumbing said he could do it my way, and for a price less than any of the others. Sure enough, his crew did exactly what I wanted with only very minor damage to the landscaping. A tremendous relief to me after several months of fretting and getting scolded by EBMUD! The work was performed under a permit and passed first time. The yard was left clean and dirt-free. Freddy and the crew were easy to work with. Highly recommended

Thanks!

Freddyis a great guy - an absolute pleasure to work with. Honest, responsive and reliable. I had a sewer lateral replaced and invited bids online. Freddy's price was 20-30% lower than competitive bids and he showed up on time. He wrote-up a a contract, pulled the permits and got the inspections done in a timely manner. He also listened to, and effectively addressed,my questions and concerns.

Highly highly recommended!

3 days after moving in to our new home, the water company came by for a meter read and discovered a massive leak in the pipe from our home to the box that contains our water meter...welcome to home ownership! We turned off the water immediately and went to work to find a plumber. After 3 days of no water and dealing with another company (who said they could do the job, then backed out when we said go ahead...ugh! What a waste of our time), we called Freedom Underground Plumbing. My boyfriend spoke with Freddy and he came out later that afternoon to look at the issue and give us a quote. Freddy was responsive, knowledgable and friendly and didn't bat an eye at taking on a job that the other guys declined...and he was able to do it with a trenchless technique without demoing the sidewalk in front of our house (as the other guys said we would have to do)! Freddy provided a comprehensive quote and we agreed to move forward. When Freddy and his crew arrived they got right to work. Despite encountering some unexpected challenges with our existing piping, Freddy and team were able to persist and execute the job per plan. As new homeowners, this unexpected issue with our pipes really threw us for a loop. However, Freddie's professionalism set us at ease. We are glad to have found Freddy and Freedom Underground Plumbing to help us navigate our first home repair!

Freddy and his team did a great job installing a clean out we needed for our pluming system. Their response time was impeccable and his employees were very professional. The pricing was very reasonable and Freddy was very attentive to everything that needed to be done. Even with a rain delay he still managed to finish the job on time as promised. I highly recommend them for any outdoor plumbing needs!

Freedom Underground did an exceptional job for me replacing my lateral sewer line and working within tight deadlines to accommodate a city rebate program.  They worked tirelessly to address unforeseen complexities that were encountered once my line was opened up and Freddy (owner) was highly responsive in communicating things.  The entire crew worked really hard on this job.  Freedom was also cost competitive.  I highly recommend them for any plumbing job.

I was really in a bind and needed an underground bore so PG&E could connect a gas line to my new house before my 3rd child arrived.  Freddy answered my calls, all my questions and did work in a prompt and professional manner.  Freddy and his team were responsive and responsible.  Best of all, the quote from Freedom Underground Plumbing was 1/2 of what some others wanted to charge.  We are grateful to Freddy and his team for understanding the urgency and getting things done!

Hiring Freedom Underground Plumbing was perhaps the best decision I have made so far this year. When I bought my new house some 5 months ago I noticed that the bathtub was not draining quickly; soon afterward the kitchen sink began to get clogged and the bathtub drain began making frequent hick-up sounds; the alarm went off when the sink in my garage began to be filled up with filthy water carrying linen from the laundry, which flowed up from the sewage line. After doing a search on the Internet, I concluded that my house's lateral sewage line had to be completely clogged, most likely by roots from the nearby trees, and therefore needed to be dug up and replaced. After asking other homeowners at work I realized that I was looking at a repair which would likely end up costing me many thousands of dollars, yet I had no choice but to have the repair done immediately.

When I asked for a contractor I got a call from Freddy, who runs Freedom Underground Plumbing. When Freddy came home to give me an assessment he didn't ask for any payment to inspect the lateral sewage line with a special camera (unlike other plumbing companies do). By that means Freddy was able to follow the camera's progress inside the sewage lateral line with an manually held electric device and then pinpoint the exact location where the pipe was clogged and therefore impeded the further advance of the camera. Now here is where the story gets interesting: the clog was detected some 40 feet away from my house (by the sidewalk) yet he did not pitch me a replacement of the entire sewage line, as I'm sure other contractors would have done by taking advantage of my lack of knowledge on this subject; he recommended instead to replace only the segment that had been clogged so as to lower my expenses; he explained to me that he could replace the entire clay pipe leading up to that point if I wanted, but that it was not really necessary for the time being. Imagine that: a company advising a new customer how to save money at the company's own expense! His honesty (and friendliness) had me sold! I hired him right away and he and his co-worker arrived punctually on the day agreed on, which was a Saturday. He showed me every phase of the job, showed the clogged segment of the sewage pipe to me (which had been fractured and was filled with roots), gave me thorough explanations of the work he was doing, and quickly finished the job. The best part is that he charged me much less than what I was expecting to pay! Freddy even went inside my house to check some plumbing problems that I have to give me advise at no extra cost.

In a nutshell, I can wholeheartedly recommend Freddy's services. I just wish that more contractors would be like him!

We had a nasty clog in the sewer line under our house...and we had no clean out to deal with it.  I had a quote from another company on Yelp a few days before having Freddy come out.  Without going into too much detail, the quote for putting in a new cleanout, snaking the clog, and power jet washing the walls came to $3k.  Yeah, that wasn't going to work.  Freddy guesstimated over the phone a much lower number for putting in a new cleanout, and snaking the clog, so I decided to go with him.  With no clean out, the only way to get at the clog was from a pipe on the roof.  A lot of plumbing companies won't go up on the roof due to liability.  My comment here, and throughout: Freddy does what it takes to get the job done, and done right.  They had to cut and move some sprinkler pipes to make space for the new cleanout.  He noticed a leaky faucet where they were working, and replaced the very old twist handle with a ball joint, which I really appreciated.  He told me about everything he thought should be done as he was going, and it all made sense.  At the end of the day, the clean out was in, with a nice new PVC elbow from the house to the lateral sewer pipe to the street, and the clog was cleared.  He showed me the hardened black gunk that was on the walls and the floor of the pipes, and he recommended doing a power wash of the pipes, both under the house, and out to the street.  I agreed.  That made clogging less likely going forward, and let me better assess the status of the pipes, which are 42 year old cast iron.  The total bill came to half the price of the other guy's quote, which I thought was reasonable, given the sum of what was delivered over a day and a half of work.  A group of good guys, who know what they are doing, and communicate it well to customers.

Freddy was excellent to deal with.  Professional, proud of his workmanship, and strives to satisfy the customer.  His estimate was actually less than I had from other plumbers but I was most impressed with was the quality of his work.  He at first planned to replace the line using the trench-less technique but after finding the soil soft from the rains, decided to do minimum digging and punching through a hard copper line.  He also placed a sleeve on the copper pipe to protect it from corrosion and extend the use life.  His crew was great and protected our foliage from damage.  He installed it up to code with a 6 ft grounding rod.  An estimate from another plumber told me I had to get an electrician to install the ground.  It passed city inspection first round and after he filled in the trench and completed the cleanup our front yard and foliage looked just as good as before the job.  I do a lot of my own home repair but I could not have done a better job.  Highly recommend you call him for an estimate.

I had a later sewer line that had failed 3 times in a 6 week period.  I knew I was likely to be in for an expensive repair/replacement of the line.  No access to a toilet in your home is a life-altering situation that leads to desperation.  I think it's easy to be taken advantage of as a consumer in this situation...especially when you can't visualize the failure since it's underground.  All you can hope for is that you hire an honest plumber that does quality work.
If you share my sentiments, then hire Freddy at Freedom Underground Plumbing.  He got my sewer line replaced quickly at a reasonable price.  In fact, I know for a fact he could have charged me for some things that I didn't need...but he was upfront and honest and saved me precious dollars.
He did a trenchless replacement.  All the work was done in a matter of days including permitting and inspections.  Never were we without the ability to flush when we needed to.
Hire Freddy!  You will not be sorry.

Freddy and his crew are the best. We had, quite frankly, a HUGE plumbing job: basically all the drain pipes in our house had failed, and we needed to replace all of them. The problem is that we live in an Eichler home, which is slab-on-grade, so all the pipes are under the concrete slab. The worst problem was a huge break in the main sewer line, which was totally fractured and had been invaded by roots, a situation made much worse by the current drought. Freddy came out and did a camera inspection of the whole system, and then sat down with us and discussed all the options. We decided on a course of action, set a date, and Freddy wrote up a contract and sent it to us via email promptly. The plan necessitated jackhammering the floor in one room and in the garage, and a fair amount of digging in the yard, but the majority of the work was done with trenchless pipe-bursting and pneumatic boring, and I was quite impressed with the technology and the way the job was done. The crew is a great group of guys, hard working, careful, diligent, and Freddy always communicated what the next steps were going to be. Freddy took care of all the permits and there were no problems with the inspection. They installed proper new clean-outs on all the lines and even installed a couple of new shut-off valves on my garage utility sink with no extra labor charge. It is a huge relief to know that we will never have to worry about the drains in this house again, and they have been a constant problem ever since we bought the house 8 years ago.  There was no way around a fair amount of disruption in the house since this was a major job, but they got it done and returned the yard and landscaping to its previous state. They come with our highest recommendation! Great job!

A very big thank you to Freddy and his amazing crew.  Professional, honest, fair pricing, reliable and a really nice guy.  Our 45 year old water line to our home broke on Saturday morning.  After searching for vendors who could replace the line trenchless, I found Freedom.  I called and Freddy answered the phone, talked us through the process, gave us a quote and was at our home Sunday morning and got the job rolling.  He made sure we had a temporary line to water until he could return on Monday.  Despite some unforeseen obstacles with our rocky soil and the heavy rain today, they finished the job, cleaned everything up and I could not be happier.  We have a new line that will never corrode!  Save yourself a lot of time and call him first, you will be happy you did!

We had a bad sewer blockage in two bathrooms in our house. On a friend's recommendation (and after bad experience with another pluming company), I contacted Freedom Underground. The house is quite old and did not have 2-way or end-of-line cleanout. Freddie was very professional and thorough. His worker went up the roof and they lowered camera cable to visualize the problem (no charges for running the camera). He also went in the crawl space to further diagnose the problem. Based on the diagnosis, they recommended replacing an 8-10 feet of old pipe (which had cracked  at one end; this had allowed roots to make it into the sewer line causing the blockage), and to also install a 2-way cleanout so in future it is easy to access the sewer line from outside the house. His prices were very reasonable (middle of line amongst the 2-3 quotes I had). I asked him to complete the work earlies and in one day. On the scheduled day of work, he sent 3 guys and was himself  also present most of the time (so 4 people overall). They showed me the video of the line through the whole length till the city sewer and explained all the steps of what they were planning to replace and install. Work was completed in one day, done very professionally and whole place was cleaned and left as it was originally. They had to move one shrub to install the 2-way cleanout, which they did carefully. It is a relief to have the problem fixed (very unpleasant to experience sewer backup). Highly recommend Freedom Underground for any sewer related plumbing work.

I really appreciated Freddy's great customer service beginning with a quick return phone call on a Sunday morning after my main water line had sprung a big leak.  He came that afternoon to evaluate, and scheduled the work for the next morning.  He was on time both on Sunday and on Monday, was very friendly and informative about what he was doing, and about  what my choices were in replacing the water line.  The trenchless system was awesome, I was so glad that he did not have to cut through my concrete walkway to replace the water line all the way from the street to the house.  He and his assistant finished the whole replacement in less than 4 hours, and left the area clean and neat, and looking as good as new (and he even cheerfully fixed an irrigation pipe that we had broken in trying to evaluate the leak ourselves, which was so nice!)  I heartily recommend Freddy and Freedom Underground Plumbing!