Best Plumbing Installation Or Replacement in San Francisco CA

Spencer Ferguson did a fantastic job of dealing with a major sewage backup. Kept me informed, recommended other companies to deal with cleanup, demolition, repairs. Followed up with the city of Berkeley so that they performed their part of the repairs, always showed up on time with a great attitude and thorough explanations. He went way above and beyond to provide great service! Also, the office always was helpful in letting me know accurate time frames and scheduling appointments in a timely fashion.

Update: The office addresses the situation immediately and was ready to send someone out late evening that very day to address the plumbing needs! A team of 3 lead by Mike showed up on time and completed the work wonderfully! Mike was a joy to talk to and even explained our irrigation system to me. All in all, this company more than made up for my unfortunate incidents with them. I will definitely be working with them again.

We recently bought a new home and needed some work done per the home inspection report. I scheduled an appointment 2 weeks in advance. I emailed them a copy of the inspection report and was told that it had been forwarded to the plumber coming over so that he would come prepared. The appointment window was between 12 and 2 and Vince showed up around 3:45. He did call around 12 to let me know he would come by 1:30 and then around 2 to say it would be 3. I called him around 3:15 and he finally showed up at 3:45. I asked him if had received the report and nope. So at this point I'm already frustrated and disappointed because A you're late and B the report was never even sent to him! Vince was very professional during his visit and quoted competitively. I called 2 days later to schedule an appointment for the work to be done. I was confirmed Wednesday between 9-11. Get a call on Tuesday evening at 4 that he can't make it since some other work has come up and will need to reschedule for next week or hopefully Friday. Really? Given the track record, I just have no confidence that they will show up when they say they will to do the work. As much as I wanted to like this company, I can't. I will be taking my business elsewhere.

Can't speak for everyone at Ace but Joel Ledezma is awesome!  Having bought an old neglected house in SF, I've got my plumber on speed dial (Joel).   Over the past year, I've basically had my entire house re-plumbed by him and his crew as well as a water heater replacement, garbage disposal and washer and dryer install and obviously the required plumbing for all of it.

His estimates have always been spot on and very reasonable.  He has made time on very short notice (who wants to take cold showers for even a day?).  Can't speak highly enough of his professionalism and competence as well as dedication to doing a good job!

Will also add the admin staff is very friendly, responsive and accommodating.  Hard to go wrong with Ace.

Sean is great and very responsive. We have had a variety of issues in our office building that he has helped us solve, both big and small. He is very knowledgable and wants things to be done correctly.

Efrain has been coming through for me since 2010 and i've kept his info ever since because he was always so reliable and goes above and beyond.

The most recent calI to Ideal Rooter & Plumbing was just this past Wednesday and i called after business hours since it was an emergency and spoke to a friendly lady who referred me to Jorge since Efrain was out of town.

Jorge arrived 30 min prior to the eta that same evening and we were so glad someone helped us right away since our guest stall shower had backed up.

Jorge was very patient and new exactly what caused the problem. He even noticed our floor was damaged from a previous water leak and gave us an invaluable cost-effective DIY tip.

Ideal Rooter & Plumbing is an honest and trustworthy business! Thanks again

I called General SF and explained my problem of a sewage backup. He quoted his price to respond out with a snake and cleared the drain. He was prompt , honest and reasonable.  I would definitely recommend him to others looking for a neighborhood plumber. They took the time to make sure everything was working properly and gave me friendly advice as to how I could make improvements to our property to prevent future problems.  Thank you very much Yevgeny !

Paul is really the kind of guy who finds a way to make it work!  We were in the middle of putting a bathroom back together after mold remediation; including replacing a vanity (that was original to the build - and so an odd size).  It took longer than Paul guessed, but he didn't up his price - and he had to really put in so much extra work to make the Ikea vanity/sink fit and hook it up; and hook up the toilet.   I really appreciate Paul going the extra mile to get everything done!