Best Reverse Osmosis System Installation in San Antonio TX

Felt like this was a complete scam we asked for a quote they quoted us over $600 for a simple fix.

After discovering a leak pouring down the side of my 21 year old water heater at 10:30pm on a Saturday night, I first tried to turn off the gas before turning off the water, but feared I may have just turned off the flame since I could not turn the dial completely to off. The situation could not have seemed more urgent. I called a plumber I had used many years ago, and got voicemail. I called a local San Marcos plumber with good Yelp ratings, and again voicemail. Since PlumbSmart could not have been more highly rated on Yelp, I called them next even though they are physically located in New Braunfels.

The CEO himself, Cody Blackmon, answered the phone. He immediately talked me through some emergency procedures as though I was the only person who mattered in the world at that point, and had me text some photos. The bleeding was stopped. Longer story short, I knew it was time for a new water heater, and by mid-day the next day, Sunday, PlumbSmart had a plumber quality (higher quality than retail as I understand it) AO Smith water heater right-sized for my home's need and installed in a first-class professional way. There are many other plumbing issues we are subsequently in the exploration stage on from longstanding needed repairs to effectively dealing with hard water.

I feel extremely fortunate and grateful to have discovered Cody's PlumbSmart company.  If availability and quick response time, professionalism, great listening skills, thoroughness, caring, uniquely adaptive solutions, and win-win outcomes are important criteria, please know that describes my experience with this firm.

We used Alamo to purchase our water Softner originally and had a great experience. This visit Jonathan came out to move the water Softner to a different area of our garage.  He was very nice, did great work and listened to my suggestions.  I had a few questions and he was able to answer those as well and made the process a good experience.  The username and password to manage my device had to be reset and I have been unable to log into it yet but I am sure the office will contact me in a timely manner as Jonathan advised.

Patrick was timely and extremely professional. He listened to the problem, provided a couple of options that would rectify the issue and resolved my plumbing issue all within a short amount of time. My overall experience with A&A - from scheduling to resolution - was excellent. The minute I had an issue with the scheduling, a brief conversation with the manager occurred and all was resolved. Thank you!

We had a leak coming from our shower down into the garage below. They were able to effectively inspect and diagnose the problem as well as explain what was happening. Extremely knowledgeable and professional. Did not leave until they were confident in their work and we were satisfied. If we have another issue, we know who to call!

I had a water heater pilot light would not stay lit. S & D went out and wanted to charge $250 to diagnose the problem. The water heater is 10 years old so I asked for a quote for a new one. His quote was $4300 to replace a 40 gallon Natural gas water heater($650 at homedepot).  I told him to get out that is over twice what it should cost!  I am a Property manager and have had many water heaters replaced over the lst 20+ years.  

Do not trust these guys they apparently thought I was as novice that did not know what a water heater should cost.

Great service, two guys named Kevin and James came out the same day that I called, quoted for free, and charged slightly more than what other companies wanted to just find the leak. They dug to a tree and fixed the leak quickly. They are also picking up the tree they dug up for free. Kevin and James are knowledgeable, professional, and nice guys.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt