Best Electric Water Heater Repair in Saint Petersburg FL

They do not have camera services. They will still charge you $265 though they can't fix the problem and you will need to pay that to someone else.  This company apparently took over the plumber's business I had used and did not inform me of that fact.

Well it was really hard to not take a shower, or do the dishes for three days. We exhausted all our efforts to try and clear the clog in our kitchen and tub ourselves. James came an hour and a half after we called, which was so nice having a quick response time. He did the job within a couple of hours, explained what he did. What a great guy, and very respectful. I thought this was going to cost me an arm and a leg, but was pleasantly surprised at the low cost. Thank you James you made our day.

Hyram is a God-sent lifesaver!

Not only was my call answered promptly and appointment scheduled immediately as he was able to squeeze me in, Hyram was also very knowledgeable and professional. He was also extremely patient answering my little one's questions.

Once the problem was identified, Hyram quickly jumped into the most efficient and effective solution to clear out blocks of hardened grease.

All in all, it was a great experience and if definitely keep him on my list of experts to call!

Jared was very professional in helping us with a hot waters heater issue in our Clearwater condo. We ended up with a new replacement tank. Our tenants notified us they had no hot water. I called multiple plumbers. Jared was very responsive and actually completed the job the same day we spoke, getting us up and running again. He gave us options with detailed pricing for each using an online system that was very easy to use. We shared photos and he kept us informed of what was happening throughout the process including final photos. I like the idea of dealing with him directly, rather than a receptionist/administrator in an office. The only negative I could say would be that he didn't inform me of a convenience fee using a credit card. I would have used another form of payment had I realized. And, it was probably in some fine print I overlooked because I was looking at it on my phone and wasn't being as thorough as I should/could.

Absolutely wonderful team at Stephens Plumbing! Patrick, David, and John did an excellent job repiping and great customer service

Our first experience with Plumbgreat Plumbing was very positive.  Charles addressed our long list of plumbing issues with knowledge, patience, and professionalism.  We really admire the deep passion he has for plumbing, and the pride he takes in his work.  Charles has exceptional work ethics and demonstrates great problem-solving skills.  We will contact Charles at Plumbgreat Plumbing for all our future plumbing projects.

Patti & Mike Young
Tampa, Florida

On time, friendly, Tavaris and his partner -- sorry, I'm horrible with names and I lost the card I was given -- completed job as requested.  Third time I've used them and will call them again next time.

Gil and James are the most attentive, fair, trustworthy, and proactive, and professional plumbers I have ever used.  They are also smart in their trade and innovative with their solutions to ensure the solutions are both cost effective, comprehensive, and durable as possible.  Their office personnel is friendly, helpful, and accommodating.  

I own a very large home and my Household Manager will trust nobody else with our plumbing.  Throughout the years, I have began to understand why.

I would highly recommend them for any job, big or small!

I was having trouble replacing a water valve & supply line to one of my toilets.  After numerous unsuccessful attempts to do it myself, I had to call in a pro.  I wanted a local firm with high reviews & a verified license.  I found Next Level Plumbing after a Yelp search.  I appreciated being reminded of my appointment the day prior, and was able to change it if needed.  My window was from 8-10am, but was pleased when I was texted just after 8am that Ethan T. was en route & that I could track his vehicle.  Ethan was very professional, gave me a quote for the valve & supply line I'd already purchased (which he cautioned against using because of their shorter expected lifespan & because he couldn't warrant them; and a higher quote for those same items he brought with him which were under warranty.  I chose the latter quote.  Ethan got the new valve & water supply line installed with no problem.  He also stayed to ensure that there were no leaks once the water was turned back on.  I give 5 stars for Ethan's professionalism & service.  However, now that I know that the National Avg Cost (labor & materials) for this type of service is quite a bit less than what I paid, the cost gets 3 stars.  Averaged out, my final rating is 4 stars.  I do recommend Next Level Plumbing, though next time I will be certain to check prices beforehand.

there were very helpful and the girl on the phone was respectful while scheduling for a tech to come out. They came out the same day for my running toilet and got it fixed right away. I would use them again if I need any more plumbing problems fixed!

Super quick and professional service! They came the next day to fix a bad hose bib that was leaking like crazy. Ryan was super diligent in sending me email/text updates and getting the work done in 2 hours. They patched where the work was done and the leak is GONE! Would recommend them for sure...real pros that understand customer service. I'm sure I could have done it cheaper, but great work is worth the extra money. Thanks so much - will definitely be sharing my experience with others:)

Linda

A hole had been drilled through my gas line. The home and everyone inside are okay. So I called 3 contractors. The first two missed the appointment they set. I was frantic and quite worried. We'd been without hot water for a week and cold showers really are no fun. I checked Yelp and found Curtis Plumbing. When I first called no one answered, so I hung up and just decided to deal with it the next day. About 15 minutes later Curtis calls and asked me if I needed plumbing services. I explained my situation and how id already been let down by two contractors. Not only did Curtis express empathy but he also said he could be out the next day.
The next day came and he was on time. He explained this was a big fix and would take a few hours to complete. Curtis did not have enough gas line to fix the issue, but he did cap the current line and cut flow to the kitchen so we could have hot water in the meantime. He ordered the roll of flex line and came out as soon as it came in. Curtis did a phenominal job without destroying my kitchen.
I recommend Curtis Plumbing to anyone. Honestly, he is the most honest contractor we've ever had. He didn't try to upsell us on unnecessary stuff...did not mislead us and above all did quality work.  If I could give more than 5 stars I would. It is so difficult to find honest contractors who do quality work.

No hot water. Called Pro Plumbing based on the on line reviews and was not disappointed!  They came promptly and got it working. Very professional!! Will definitely call them when I replace the tank in the next few months.

There are 3 big reasons why I am extremely angered from this encounter.

1. He got there around 7-8pm est. That is in the evening and I had a very serious leak going on. He wasn't late, but I was hoping he knew it was a tense situation. When he got here he was cracking jokes and sharing stories as water was flooding out of the broken pipe. And I didn't respond with the same lightheartedness, but honestly everyone is different so I let it go. Than as the conversation went on he started developing a condescending attitude on top of still throwing around a very disrespectful casual attitude where I would ask serious questions and he would just respond with a joke that forced me to ask again if this is what he meant. I eventually had to call 911 because he wouldn't give me a straight answer on how to contact the city's emergency line because he couldn't fix the issue himself after talking down to us about how he can fix it.

2. He gave us an outrageous and criminal quote and after I told him no, he started to shut down and instead of just leaving he stuck around and kept a very casual attitude when it was crystal clear I didn't appreciate it. (He also didn't even email me the receipt, I had to call the office).

3. He than left his company tools in the yard which we were nice enough to hold for him. We called him back and at this point it was almost 9 or 10pm I believe. When he got there and I handed him the tools, and I noticed that he had broken the valve in the ground (city property) by twisting too hard (which was fine because the city came out and replaced it and they would have had to regardless of whether or not he broke it) but than he took the tools with a neutral face and didn't say thank you either. He just looked upset for us doing him a favor and letting him know he left company tools here.

I understand it was a bad situation but I can't understand why he couldn't have been more respectful and less condescending during a late night, very tense situation. It's one thing to joke around when you meet someone, but it's a choice to keep doing it after it's clear the other person doesn't appreicate it. I think as a plumber he is qualified, but his customer service skills SPECIFICALLY during tense situations leaves a lot to be desired. I won't be using red cap plumbing and air. I will be telling those who ask for recommendations to look else where. It really made a nightmare night into a worse one. I truly feel that I wasted 80 dollars, my emotional well being, 2 hours of my time, and a massive amount of water.

PS - PLEASE READ - I would like to say the office staff and customer service I received over the phone was a little They were polite but extremely slow in the refund process by not addressing the case. The manager after being 14 days late was not friendly or apologetic at all. He spat out an apology with the tone of annoyance that this was somehow caused by me. Than he doubled the time to give me refund to 14 days when before it was 7 days. 1 star for the office staff as well. Krystal though was  10/10. She was exceptional. But the manager was not

Two Very helpful men showed up to take care of a kitchen sink plumbing issue. They ended up on top of the roof working hard to work the snake through our pipes. Was finishing up the the tub started filling with black water! They loosened something up and shifted focus to the bathtub. They were very polite, informative and fast to respond within the same day. Will go with them if we are in this situation again.

Obviously you don't care about your customers.  And it's apparent that your managers and ownership do not care as well.  We never heard from anyone when we contacted you previously below, and I doubt that we will hear from anyone this time as well.  

We recently had our drain waste lines jetted by you about 3 weeks ago.  We asked you to help us solve the drain waste problem with our home.  No one followed up afterwards to recommend any remediation or potential fixes or remedies for the drain lines continuing to clog. We just keep calling for you to come and clear the lines each time they clog. I'm getting to the end of my rope with your company. Your service is POOR at best. Your people, especially your managers and owners, are unreliable and untruthful. I will begin my search for a new company to service my home(s) and businesses. You obviously are simply concerned only about the money.  So sad that you have to beg companies to do what they say they will do when you sign up for the A plan or whatever it is you call it.  We have never once questioned what we pay, or have paid you (even though no one seems to take the time to check that out, or our history with your company).  All we ask is that you do the job.  And now, you are not even doing the job, not the mention not following up to help us resolve the problem.   And now, we are waiting for a plumbing tech who will likely arrive here sometime around midnight or 1 a.m.  thanks to the poor job that your company is doing.  And once again, we will have another invoice to pay to you.  And once again you will promise to get someone out here to help to resolve the issues, and once again, you won't.

Jamie (owner), Although I doubt seriously that I will hear back from you personally, or even one of your managers who can actually change anything for the better, I have some concerns about where your company was regarding customer service, a couple of years ago, versus where it is now. My wife and I are starting to re-think our decision to go with your company to service both of our homes in Sarasota and in Port Charlotte, with all 3 of your company lines a couple of years back. It seems that over the last several scheduled appointments, including today, each time someone calls me from your office on the day of the appointment to say that we can't keep our appointment date and time, ..... , for whatever reason, usually blaming it on a technician calling in, or quitting, or some other reason. Still your company, still your responsibility. It's costs my wife and I a significant amount of money each time we take a day off of work for scheduled work to be completed by your company. Then your company caller expects us to schedule another time off of work, for your work to be completed. Thus, costing us another day of work missed, and costing us more money. This didn't seem to be the case a couple of years ago when you encouraged us to go on the A plan, which we did. I thought there was a benefit to that program at the time. That part doesn't seem to matter much to you these days, other than the money I spend with you each year. My wife and I are going to start looking for another provider of these 3 services that you are providing to us. I was so hoping to keep them all in one place. One call, one company, makes it easy for my whole family. But, if I can't depend on your company to keep your appointments and your word, then it serves me no purpose to stay with you or your organization. Each missed appointment on your part is now costing me double or triple what it would have cost me in the first place because of the time I'm having to take off of work. I'm sure losing one customer doesn't mean much to you personally, as it will have zero effect on your life. However, if you think back, even for a minute or two, to the days when one customer, or one appointment, meant the difference between having a successful or profitable week and not having a profitable week. Or when customer service actually meant something to you, rather than just a catch phrase to attract more customers, then maybe it would mean something more to you now. How quickly we forget those early days. Disappointing ....... very disappointing.

Made an appt for 8am and noon. No call/no show. Call shortly after and gentleman says the guy had to go back to a job from the previous day and they will notify when he's on the way.  Why no call in the morning to let me know he's delayed? 90 mins later a call saying he's not coming and can come tomorrow.  Tomorrow doesn't work for me!! I stayed home from work today to fix my issue!! Time wasted in looking for an actual Electrician that will show up!!!!  DOOOO NOOOTTT Use this company!!!

I need a contractor for several jobs.  I gave this group of clowns a small job; to install a safety handrail in the pool.  Seemed simple.  
They sent one worker and 1 supervisor; a manager named Bobby.  The manager did not much; mostly watched the poor guy work in the heat.
When they finished and it dried, it was very loose.  I called them back, they said oh, yes, it is loose.  So they re-did it.  I let it set overnight (they said it would be good in 20 min).  It was worse.  Very unsafe.  Very poor workmanship.  I brought them back to show them (a 3rd time) and they offered to fix it, but I told them to go away.  I believe in second changes, but if you can't figure it out in 2 tries; you probably won't.  I asked for my money back. They said no.  They do not stand by their work.  They lie about their abilities and they do not get the job done.  I suggest to avoid BMD.  They created a serious safety problem with the rail and they do not have the ability to do the work....and what they did was sloppy.
YOU SAID YOU OFFERED TO FIX IT. Liar. Yes, you came out a second time and fixed it.  It was worse.  Why would I have you out a 3rd time?  I asked for a full refund, but would accept a refund on the labor. Nothing from you,  i had a real professional out to fix it.  He said you used the wrong cement and did not even have a brace on one pole insert.  He said whoever installed this did not know what they were doing.  You caused a dangerous situation.  You lie and are unprofessional and unskilled.  To anyone: Use these amateurs at your own risk.