Description
At Performance Air Conditioning, Electrical & Plumbing, customers will find a team of highly-skilled, fully licensed, and insured HVAC technicians who can provide a comprehensive range of heating and cooling services. Whether you need help handling an HVAC installation, plumbing repair, electrical inspection, drain cleaning, or anything in between, you can count on our team of HVAC technicians in St. Petersburg. We have proudly served clients throughout Florida since 1959 and are available for emergency plumbing service 24 hours a day, 365 days a year. We are a team of reliable, professional electrical and HVAC experts, committed to doing a thorough job and ensuring that you have everything you need. Call us today to learn more about your options!
SERVICES
A/C Repair , Appliance Installation, Bathtub & Shower Repair, Drain Cleaning, Electrical Panel Repair, Faucet Installation, System Maintenance, Pipe Repair, Sewer Services, Toilet Installation, Water Filter Services, Water Heater Repair, A/C Installation, Appliance Repair, Drain Installation, Ductless A/C Services, EV Charging Station Installation, Faucet Repair, Pipe Installation, Leak Detection, Sink Repair, Toilet Repair, Water Heater Installation, ,
Reviews
Customer service is HORRIBLE! After multiple cancelled appointments, the technician finally shows up and now I do NOT have air. it has been the worst experience with any vendor in the state of Florida. Managers are useless!!!! Voicemail boxes are always full. The company provides 24/7 operator call services; not A/C service.
Sorry to give a bad rating but this company is sold and the new company didn't explain that to me. Performance Air-conditioning took over and didn't explain that at all. Their tech only tried to sell a membership, a new unit while the existing unit is from 2014 and with the new code requirements. I couldn't get an estimate until the work would be finished. Just be aware that a low service fee can come with a high price but I didn't let them do the work and wait for the regular companies that we work with on a regular base.
Mark M.
08/11/2023 12:00:00 SA
Despite my paying for their twice-per-year maintenance contract and scheduling my maintenance appointment several months out, they cancelled my appointment with 1 day notice and said next availability was in another 2 months. Currently waiting on a promised $75 refund for their failure to deliver but am not optimistic they will deliver on that promise either. Didn't even get a sincere apology or explanation. I do not recommend.
Performance Air came out to my home and completed the maintenance issue. Apologized for the prior cancellations. Manager reassured me that this is a strong and reliable company
Nancy W.
09/06/2023 12:00:00 SA
Your technician, Scott Vogan, came out to fix my thermostat and found a problem with the condensate drain. He worked very hard for several hours and was able to get my system running again. He was most diligent and conscientious to get the work done. I rate his work a double the five star rating your system allows. Thank you very much.
I purchased a preventative maintenance program. Company has canceled two appointments already and wants to schedule a third appointment 4 weeks from now. Very poor service. Managers unavailable. Paradise Air used to be a good company, but after their merger the company is now worthless. You would be well advised to look elsewhere.
Barbara D.
06/05/2023 12:00:00 SA
No air for a week, four phone calls and two service appointments abandoned. Finally after 7 days MARVIN came, fixed and conquered! Marvin was wonderful. I will have to look around for service in the future, of my TRANE, that was installed 12 months ago by performance!
Christine P.
09/04/2020 12:00:00 SA
Made an appointment with this Company because my Air conditioner was out They sent me a Text saying the technician was on his Way
He never Came so I had to Sleep with No Air until the next Day when I found a wonderful and Reliable Company
Horrible, setup a tuneup/inspection 3 weeks ago was given a date 3/19 from 12-4pm.
Was called at 3pm and told on thier way, will be there before 4pm. At 4:30 no SHOW! Called and canceled and was given a Mailbox which was FULL!!
Runaway from them!
I have relocated to a new home. I am closing in less than a week. I live in another city and I received a call from my realtor during the property inspection that the A/C was not running. I called Performance A/C because they purchased the company that I used for my home, business and rental properties.
The tech showed up and called me that he had arrived. I told him what the error code was and he said he would take a look. He called me back and charged over $800 to clean a clogged drain line. I was not contacted with a price before the repair was made so I didn't have a choice but to pay.
This technician and the company are price gouging. I would never use them again, nor would I recommend them to anyone.
Christie T.
08/12/2023 12:00:00 SA
This place is a complete fraud scam. Please don't make the mistake I made and spend 10 cents with this company. They will lie and cheat and steal any money you will pay them. I spent over $15,000 for a Trane Unit and two mini splits and they all broke within the first year and I've had nothing but problems ever since. They don't have any amount of integrity and do not stand by their made up warranties so do yourself a favor and go anywhere else but this place!
susan H.
08/07/2023 12:00:00 SA
I'm a customer from the previous ownership - which was wonderful service. I tried to make a service/maintenance check up in June this year, and was told the first available appointment was 8/7 between 12 and 4 pm. Stayed home to make appointment, and someone from the company called me at 3:00 pm to cancel today's appointment and reschedule at the end of September. When I expressed my dissatisfaction and asked for sooner appointment, since I have been waiting 2 months already, no other options were offered. And worse - no apology or explanation. I will NOT use this company again and am telling my condo neighbors to beware. I see lots of other complaints here, so they are clearly a poorly run company.
I have a maintenance contract that is paid for. They have cancelled on the the day of service three times now. Too bad they were bought out. The service use to be exceptional. It's so bad now....
I recommend you look elsewhere.
Unprofessional
T S.
09/06/2023 12:00:00 SA
Made an appt for 8am and noon. No call/no show. Call shortly after and gentleman says the guy had to go back to a job from the previous day and they will notify when he's on the way. Why no call in the morning to let me know he's delayed? 90 mins later a call saying he's not coming and can come tomorrow. Tomorrow doesn't work for me!! I stayed home from work today to fix my issue!! Time wasted in looking for an actual Electrician that will show up!!!! DOOOO NOOOTTT Use this company!!!
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