Best Water Heater Installation in Saint Paul MN

Mark has come out to my house to install a new water softener and a new toilet over the last few years. He responded quickly, was very professional, took the time to explain what the issues were, and always left the work area really clean. I would definitely hire Mark again for any plumbing issues. I hope he doesn't retire or quit the plumbing business anytime soon!

We needed new faucets in two bathrooms and one new sink upstairs. Downstairs we needed new piping for the main copper water lines with new shutoffs, an outside spigot, all yielding better water pressure in our home. Fixed a toilet that was configured incorrectly by a previous plumper. He advised us about our water softener settings as well as new configurations for our upcoming furnace install.
Overall he was extremely thorough, friendly, and professional during the entire installations, which only took about 6 hours. He gave us a rundown on all our water concerns before, during, and after all the work was done. Prices were extremely reasonable and cheaper than competitors.
Highly recommended and would use Rescue Sewer & Drain again for all our plumping needs!

The best in the business! We've used them a few times now and they never fail to exceed our expectations. Fast, friendly, and professional service. We will definitely be calling Legend the next time we need heating, ac, or plumbing work done. Thank you, Erik, for getting our ac fixed so quick!

Everything you could ask for in a great service company. John gave specific detailed feedback, weighed the costs and benefits of what actions to take, showed commitment to customer satisfaction and feasibility in price and functionality, and I got to learn plenty of baseline information about the specific problems that were occurring on my unit so I know why decisions are made.

We had a repeat issue a few weeks after they had been out to auger our toilet. It was replugged, and Kyle was sent back out. He reaugered, took apart toilet, replaced seal. They gave a discount site to coming back, which was unexpected, but very much appreciated. Their costs are very reasonable. Kyle is thoughtful, timely, left everything extremely clean, and was a pleasure to work with. I'm hoping we don't have further plumbing issues, but if we do, I know we will be sure to use them again.

They installed a new boiler and water heater (one of those heated off the boiler) and did an awesome job.  I had 3 bids and these guys are the only ones who did an analysis and who recommended a boiler quite a bit smaller than what they were replacing.  It was installed last fall and did an amazing job keeping the house warm over the winter, and it did better than the old one with lots more BTUs.  

Their price was middle of the pack but they sold me on their effort and working with me to get it done how I wanted it.  Very friendly and excellent work.

And we also love the new water heater.

Great job installing new faucet and drain opener in bathroom. They also put in new shutoff valves which were not present. Travis and Eric also cleaned sediment from the water lines. We have an old house and so much of this had been deferred for many years. Nice people. Prompt. Fair price. Great job!

I have mixed feelings about Ike's, the gentleman we've had to our house twice was more than kind, professional, and explained everything that he was doing. However, he didn't really get to the route of our issue and when we notified them they were a less than professional with us.

Stacey Was on time and took his shoes off when coming in the house he assess the situation of a drippy faucet and a hissing toilet came up with a proposal in about 10-15 minutes and then once I agreed to it he had it fixed in a little over an hour he was courteous knowledgeable and time efficient I would highly recommend Stacey in Metro heating and cooling!

Really positive experience. Contacted Norblom  based on Yelp reviews. I needed water heater installation in a crunch and it was done the same day. Dept store seller was unable to contract install as planned and Norblom picked up the heater and Curt installed it in the estimated time at a competitive cost on the same day.

Owner is racist. Emailed for estimates and replied w/ racist comments. Horrible person. Chow kung fu

They were on time, friendly, thorough, protected our floors, were done in half the time of the prior plumbing coming that was nearly twice the price. They pointed out a couple items we need to take care of down the road. Great experience, highly recommend.

Tuesday 8-4-2020
Here is the follow up on the note below on the service from Deans Plumbing service done on 7-31-20.  Please see below.

Bad service, Bad install and No customer Service.  

Friday 7-31-2020
I had 3 faucets replaced this last Friday 7-31-20 early in the day, the service tech seemed  nice and
professional. But Friday after coming home from work I noticed the issue with the new faucets: the one
in the kitchen is loose at the base of the sink and is not stable. Also there seems to be no caulking
around any of the replaced faucets. I called Deans on Friday afternoon after I got home from work and
saw the problems to have them come out and fix them. But they can not come out until Monday and
could not give me a time frame as to when they would arrive. They should have come out on Friday or
at least on Saturday seeing they had just installed the new faucets. I hope they will fix the issue on
Monday. Also they are very expensive. I should have got several other estimates before getting the
work done.

Monday 8-3-2020
The company called me on Monday 8-3-2020 at 11:21 while I was at work to let me know the service
tech was still working on his first appointment but I was next in line. So, I left work and went back to
my home to wait there for the tech's arrival.  By 3pm and no word from Deans, I called and was told
he was still working on the first job on the day. I had told the company prior to making the appointment that I had another app at 5pm, but they never bothered to update me as to when the tech could come. This meant I had no choice but to set an appointment for the following day, Tuesday.

Tuesday 8-4-2020
When the tech came around 12:00 noon, I let him know the kitchen faucet was loose and moved. The
Tech said it was as tight as it could be, but never looked at it. I showed him how it moved. Then, he
said that all faucets moved some then suggested it was because of my sink. I reminded him that several
times I had asked before the faucet was installed, if the sink could accommodate this larger faucet. He
told me that yes it would be fine.
I felt the tech become very condescending toward me after that. When the tech asked me what I wanted
them to do about this issue, I asked to have a new smaller faucet installed which I would pay for.
To which he replied that I would have to pay for both the faucet and the installation fee. This would be on top of the over $2400 I had already paid the company. I had a useless faucet, fully paid for, but the only option they had for me was to purchase a new smaller unit and pay another fee to have that one installed. I said that I would not give him any more money and told him to leave. The tech said he would have his manager call me.

Wednesday 8-5-2020 and no call from his supervisor. SO MUCH FOR CUSTOMER SERVICE.

I am a senior citizen and a widow and I feel very taken advantage of because the tech did not tell
me the faucet may have been too large for the sink this even after I asked him before he
installed it. I am starting to think this tech is not even a plumer. The person that I spoke with
on the phone always referred to their installation staff as techs.

We recently called them to do a simple job - update the gas shut off valves on our water heaters (for a duplex rental property).  In order for him to do his job, he had to turn off the gas (main valve on the exterior of the property) going into the house. When the service plumber - Pedro Berrios - left, our water heater wasn't functioning and our gas furnace was off.  We had to manually turn our water heaters on ourselves and our gas furnace is now no longer functioning (as a result of it being off for several hours).  He informed me this was all a coincidence and it had nothing to do with him.  Unless you want to spend more money, do not call this company - all they do is cause more problems.