Best Gas Water Heater Installation in Saint Paul MN

Mark has come out to my house to install a new water softener and a new toilet over the last few years. He responded quickly, was very professional, took the time to explain what the issues were, and always left the work area really clean. I would definitely hire Mark again for any plumbing issues. I hope he doesn't retire or quit the plumbing business anytime soon!

Outstanding work from Rescue Sewer & Drain. My home was built in 1947 and Roman repaired a leaking pipe + brought everything else up to code in a day and half. Outstanding work, great service, can't recommend this business enough.

Legend Services installed a new Day & Night brand furnace in our home today.  Their service was thoroughly knowledgeable and professional from initial visit to assess the situation, to their estimate, and the actual installation.  They arrived on time, completed the work very neatly in just a few hours, and cleaned up spotlessly when they were done.  I would highly recommend this company for heating, A/C and plumbing work.  Truly one of the most professional service providers with whom I've worked in the 29 years that I've owned the home.  Thanks for an excellent job!

Everything you could ask for in a great service company. John gave specific detailed feedback, weighed the costs and benefits of what actions to take, showed commitment to customer satisfaction and feasibility in price and functionality, and I got to learn plenty of baseline information about the specific problems that were occurring on my unit so I know why decisions are made.

After 5 attempts to get the plumber here to replace two faucets, one was cancelled because it was at lunch time and we cancelled, he cancelled the rest. He came today and blew us off because we asked if would wear booties on our white carpet leading to the valves and he said he would not and we were being to difficult and he left. THUMBS DOWN!!!   I would give a minus if it was available. If he did not want the job he should have said so in the beginning instead stringing us along for 3-4 weeks!!

Amazing company with excellent technicians that are friendly, professional and very knowledgeable. I know absolutely nothing about Air conditioning, and they gave me every possible option, including repairing my existing equipment which saved me a great deal of money. I'd recommend them to anyone needing Heating or AC repairs. Great company!!!!

This company charges $129 just to obtain an estimate to clean an evaporator coil.  That is a ridiculously high fee to receive any sort of estimate to begin with, but even more ridiculous when the customer knows exactly what he needs.  This company obviously does not want you to obtain estimates from other companies when they charge such a high fee themselves.

Extremely quick to respond.  Had service the next day. Alex did a great job- identified a problem not seen.  Did a quick fix and improved the quality of materials than was previous used.  Highly recommend.

What began as a frustrating experience turned into excellent customer service. Long story short, Adam at the office was very helpful and professional. My money was 100% refunded. I'll consider them in the future for any plumbing needs!

I am a senior who over the years has had some experience with plumbers. However, I ran into a problem that none of the plumbers I hired were able to repair. Our upstairs shower began leaking down into our kitchen. It was not immediately apparent since it was leaking behind the crown molding of the kitchen cabinets. Over time, I had a parade of experience plumbers in my home working on this and none of them could find the problem. After one plumber thought the problem was fixed, we ended up with water running down our kitchen walls, out an electric outlet and out on to our counter top. Not getting any results, this got costly and we gave up. We just didn't use the shower. Many years later, and out of shear frustration, I made another attempt to find a good experienced plumber. After numerous phone calls, Jim Murr Plumbing was highly recommended. I was afraid to get my hopes up, but this time we got lucky! Jim came out to our home, and we explained all of the problems we had gone through over the years and to his credit, he did not try to run away. Essentially, the job was quite complex, and involved other issues as time went on. However, we could not be happier with the out come. Jim sent the A team over to our house and they wasted no time. They also carefully explained along the way everything that needed to be done and the costs involved. Surprises like the wall being moved. Also, after all that we had gone through, we decided to put in a tile shower. And fortunately, Jim had just the guys to do the work! The quality of the work was exceptional and we were thrilled with the results. We also have a greater appreciation for the work involved. I have recommended Jim Murr Plumbing to others.

Actual installation process of new HVAC system was fine. However, he was supposed to submit a $450 rebate for us- never did or said he did and maybe used the wrong number. I have now reached out to him in every way possible with no response. My texts to him make it seem that he has blocked me. So that sucks. Michael, if you see this, all I need is the info for you so I can submit it myself and get the $450 back that is owed to me based on our agreement, what I paid and what you said you would take care of.

Totally unprofessional to ghost people like this.

I wouldn't want anyone other than Ron the Sewer Rat team members check my drain lines.  Professional, efficient and no price gauging.  I love that they send you a copy of the video if you have a camera inspection.  Top notch company!

Had an appointment for 9:30 to 11:30 today. Didn't show up, didn't return my call until after 3pm. Called another plumber. Very disappointed. My time is just as important as others.

I contracted Home Depot, who contracted Champion Plumbing to install a new hot water heater. The plumber gave a window of noon to 6:00 and still arrived late.  He offered solutions to installing the hot water heater which included now venting to bring it to code or install a power vent.  Neither of which he had.  The original cost was going to be $1000 and his estimate shot up to $1900 for one way and $3000 for the power vent. I in turn did the job myself for $700.  I would have paid the $1000 very happily.  They went from a $1000 sale to $0.
Not happy.

My furnace was working but not holding temperature.  Genz-Ryan had installed it 6 years ago so I called them to fix it.  When the technician arrived at my house he wanted to talk about his personal profile they had posted about him?  I just want my furnace fixed.  He stated it will take 2 hours?  How does he know this?  I asked him 2 hours?  Yes he stated.  He then stated I am going outside to look at your air conditioner?  I said why, I need my furnace fixed?  He insisted he needs to look at it.  He came in, went downstairs and I heard no sounds for 1 hour.  I went down to ask him what he is seeing and whats going on.  He is staring at his computer and just sitting on the floor.  He appeared to be doing nothing but told me he is still doing an eval.  I went upstairs, waited 45 minutes after I heard no sounds for that whole period.  Went back downstairs he was sitting smiling at his computer, noticed me then scrolled to another screen.  I am just finishing my paperwork, what time is it?  I will be done in 15 min.  He finally came upstairs and started telling me I need a new air conditioner, need vents cleaned and my furnace is getting old.  WHAT DID YOU DO?  NOTHING he said.  YOU DID NOTHING FOR 2 HOURS?  GET OUT OF MY HOUSE I TOLD HIM!!!!  I wrote him a check, he left.  WTF  I wanted my furnace fixed not a sales pitch.  I know have to call another service to fix my furnace.  Great job making me an angry, never again customer.

We spent over $300 hiring Randy Lane & Sons Plumbing & Heating to install a gas range in our Minneapolis home and to pull a permit required by the City of Minneapolis.

Randy Lane installed the gas range without issue but absolutely refused to pull the permit that we explicitly made a line item in their work order. It took over 6 weeks of phone calls and the threat of litigation via certified mail to get them to pull the permit. We have finally passed inspection but I absolutely do not recommend you hire this company for a gas range installation in Minneapolis.