Best Electric Furnace Installation in Saint Paul MN

Our 7 year-old modulating condensing boiler quit working during a period of frigid temperatures. We called 3 firms claiming expertise with the newer mod/con boilers like ours. Each dispatched a serviceman lacking the competency to diagnose and remediate whatever was wrong. Thankfully a couple of them refunded what they charged for a service call.

Metro Heating and Cooling is near our home and I stopped in to see if they could help. They dispatched Tim, their diagnostic tech, the next day. Tim spent over an hour methodically diagnosing what could be wrong and ultimately discovered the heat exchanger was bad and demonstrated how he knew that.

We decided to install a new conventional boiler and water heater. We solicited and evaluated bids from Metro, McQuillan Bros, and CenterPoint. CenterPoint could provide no firm installation date. McQuillan did a heat loss analysis to determine appropriate boiler sizing. Nice! We selected Metro for their price-point, products they proposed, and project approach.

Our experience with Metro was superb! The 4 techs that worked in our home were very competent, organized, neat, thorough, and keenly attentive to my expectations for replacing and adding isolation valves, gauge positioning, and explanation for how our cast iron baseboard radiation worked.

Unbeknownst to me, Michael went the extra mile and tested the bleeder valve in each radiator to ensure it was functioning properly. I was delighted when he mentioned replacing a couple that had vexed me for years! Bravo Michael! Woo hoo!
Metro Heating and Cooling did a great job for us and exceeded our expectations at every turn. Work was completed in one day by a top-notch, competent, highly-skilled boiler team. We plan on working with Metro for an air conditioning solution next Summer. Thanks Metro!

Thank you so much for the prompt and professional service that you continue to show us! we are so happy with you guys!

Jeff was great! I called these guys for a furnace tune up. He explained everything that was going on with the furnace and I felt comfortable with his recommendations. He was friendly and went above and beyond when I needed help and he even fixed my thermostat that kept flashing filter. If you're looking for friendly and affordable heating and AC people, these are your guys! Highly recommend!

I needed plumbing repair as well as sink, faucet and dishwasher installation.  They were able to get to me in 2 days. They were friendly,  professional and the bill was very reasonable.  I would not hesitate to recommend this company! I will definitely use them for future needs.

Great company to work with. The electrician, Joe M., arrived right at the scheduled time. He quickly assessed the job I had in mind and recommended the best solution. I am extremely happy with the results and the cost of the job. I would definitely trust Joe and Erickson Plumbing, Heating, Air and Electrical of Blaine to do work for me again.

We had Air Mechanical out for a slow bath sink drain. I was quoted a charge of $113, but if the machine is used it's $323.00. I watched as he worked and took out the drill powered auger claiming the clog was in the drain line. after reassembly the drain was just as slow. He removed the sink drain stopper and pushed out a large clog. After reassembly the sink drained quickly.
I appreciate the fast, courteous same day service but wonder about the $200 up charge for an extra 5 minutes of work with the machine.

Friendly and knowledgeable!  CVP came out immediately when we had a pipe leak.  hVe used for 2 homes and several products/repair.

After getting in touch with them they sent out a field manager and his supervisor. They reviewed the work that was done and were disappointed by it. They gave us a full refund of the work they had done. I am glad to see that some company's still stand behind their work. I would not be afraid to use them in the future knowing this now

This company told me that they did not prioritize my service call because it was no charge since I had a warranty. They were supposed to call me within 24 hours and never did. I called them a week later, and they told me I was not a priority since my AC was working, even though there is secondary damage now due to the water leak getting bigger!
She said they could get me on the schedule for 6 days later... NOPE! Called my home warranty company to cancel this dispatch and never allow them to be dispatched to my property again. I will not work with a company that lacks empathy for their customers. First impressions are key, and they f***ing failed.

Avoid.  They use the because you've been a previous customer line when you've never done work with them before.  They immediately tell you the sky is falling and only they can fix it for the small amount of $3,500.....

I would not recommend this company to anyone, came in told me to could not run my furnace and offered me a replacement for 7000. left 2 heaters (only with a 40 dollar deposit) for me to heat my house. called 3 other companies the next day and had a identical furnace to the one they were offering installed in my house for less then 3000, less then haf what they were going to charge. I called them every day for a week to lick u their heaters so I would not get charged the $40, was guaranteed they would not cash my check, finally a week later they come and pick up the heaters, the same day that they cashed my check. seems to me like they are stricly out for money withno regard to the customer.

This is the second year we have had a service contract with Apollo. I have been happy up to this point. They were out to check the AC and found the Capacitor needed to be replaced after the technician checked it. He had removed it, had it in his hand and tested it again. He said it would be best if it was replaced and we would probably save a service call down the line. He put a new one in for $152.00 after my 10% discount. Now mind you he was already out here for the AC check-up and had the capacitor out to check it. I asked to have the old one and he gave it to me. Needless to say I did some checking and I later found the exact same one in North St Paul for $15.00 out the door. I know it didn't cost this guy $15.00 and he made some money off of me. I am pissed that Apollo charged me $152.00 for a part that joe citizen can get for $15.00. I realize they have other costs involved, like keeping parts on hand, but 1,000 %. I called and asked for a partial refund but no luck. I could see them charging me say, $50.00 for the part, but $152.00.... No More Apollo for me. BTW the technician was great !

I was informed by the owner of Lake Areas Home Improvement Services, Inc - Scott Ferrell - that the work was performed by a subcontractor, and that he is not responsible for follow up on any of the work.  

Previous comments:

They started the job late after bringing the wrong materials twice), and installed the siding poorly as well as damaged two gutters during the installation of two larger downspouts.

Rainwater now leaks out of my gutter next to my house, where the repair guy had used a cutting tool to enlarge the opening for the larger downspout.  He damaged a 16 foot piece of gutter that never leaked previously.  The sidewall of the gutter was cut open, allowing water to run down the side of my house.  See pictures.

Upon inspection of another downspout they installed, they omitted installation of a gutter outlet - see pictures. Rainwater leaks from the crack and icicle will form there in the winter.

Very disappointed that I paid them $2245 for this service.  For this price you would expect quality work, a business that would warranty their work, and a contractor to not create damage while making repairs.

If you look to hire this company, check carefully on exactly who will perform the work.  If a subcontractor will do the work, check their professional credentials - licensing, insurance, bonding, warranty of work, as well as any outstanding complaints against them with the BBB, Angie's list, and Yelp among many.  Get it all in writing before you sign, and make sure you have the crew that YOU hire.

We had them as our only plumber for 15+ years. They used to be great. Until we need an emergency job done on our septic. Not only did they go well over the estimate, but when we'd paid in full the amount agreed upon, and asked for another month to pay the additional $2500. (We had already paid $13,000, 40% due up front) We had to be consistently diligent about getting them out to get the job done before the ground froze. We were not the least bit happy with the mess they left us in, after over charging to begin with.

Cody in Roberts is our go to plumber now.

Look, I don't know how one more negative review of these people is going to make a difference, but for what it's worth, they're pushy, condescending, and keen to make as much money off you as they can. They insisted that my main sewer line was blocked badly enough that it needed excavation. When I mentioned that another company suggested just trying to get the line cleaned again, they got downright hostile: You're BLOCKED. As far as I'm concerned this is damaged pipe! Oh, and my favorite: I don't know HOW you're not already backed up. (Sir, do you think I'm...lying to you about not being backed up?? Nah, you're just trying to make me nervous.) I got a regular cable cleaning from Cardinal Services, which cleared out the tree root culprits and confirmed my pipe is in totally fine shape. Try at least one specialized local company before you resort to Dean's.

We had Hero come out and clean out the  main line because it had some roots growing into the clay pipes. $93 - what a deal, right? Except this was just a ploy to get in the house and scare me into a $15k liner or $5k picote/jet cleaning I ended up not needing. They also use a too-small 4 auger that can't possibly clean out the entire pipe and then said more was needed to fix the issue. If they had done it ethically the first time, it would be fixed already. So their great deal was completely worthless.

Since they came, we had two other companies give a second opinion and they both recommend a simple clean out with an appropriately sized 6 auger for under $500. One of those companies even does liners and could have easily told me to get one from them but confirmed we didn't need it.

Hero should give me the $93 back for wasting my time and for generally being crappy. (pun, heh) Never going to them again for anything. I'm fuming.