Best System Maintenance in Saint Louis MO
Great company to work with. I called late at night for a clogged drain and received a quick response. I was extremely satisfied with the service and the price was a great value! Will definitely recommend and use this company again in the future!
Saint Louis, MO
He was able to help us out with our bathroom vent. My husband got stuck & we needed someone that could repair & get the job done. It worked out perfect! Fair price & good quality work!
3019 Cedarshade Ct, Saint Peters, MO 63376
Responded quickly, friendly service, fair pricing. I had a small repair completed - it didn't require an electrician, but was beyond what I felt comfortable doing on my own.
Saint Louis, MO 63125
John K. took care of us today. He was timely and very professional. He checked everything out and explained how the system works. I would definitely call them again.
5909 Cool Sports Rd, Belleville, IL 62223
After using this company for many years, I realized they were no longer the firm I started with. After Mr. Anton retired, they seem to be in the business of selling upgrades. I had a maintenance agreement with them. In recent years, they never left without writing up a proposal of several thousand dollars worth of equipment or accessories they felt was necessary. When my son saw what they were trying to sell me, he encouraged me to find another HVAC company. Which I did.
Saint Louis, MO
Had them come out to replace outside faucet. I had opened up the wall to a 4 x 4 opening exposing where the sillcock connected to the existing plumbing. They charged me $80+ to open the drywall to 8 X12. They also charged $280 for the part and labor. It took less than an hour to do. The part could be bought at a local big box store for $50. I called the company to get the above detail of the charge. I expressed my frustration during the phone conversation to the charges that I felt were really outrageous. I understand companies need to make money, but this really felt like gouging. The only explanation I got was basically the price is the price. I will not be using them in the future.
Response to Dan.
Dan,
I did know about the $78.50 service call charge. No issue with that. I asked when I called in if they could give me a ball park figure of what it might cost to do the work. I was told that it was not possible until the technician looked the problem over. So, when I called and talked with you you were able to provide detailed information about the call. Standard charge for sillcock, standard charge for cutting drywall. If I had been made aware of that upfront this could have been avoided in the first place. As I said, I priced a replacement 10 sillcock from Home Depot. $50 was the cost. So why was the charge for installing a part that cost d$50 so much? That is what seems like gouging to me.
Response to Dan.
Dan,
I did know about the $78.50 service call charge. No issue with that. I asked when I called in if they could give me a ball park figure of what it might cost to do the work. I was told that it was not possible until the technician looked the problem over. So, when I called and talked with you you were able to provide detailed information about the call. Standard charge for sillcock, standard charge for cutting drywall. If I had been made aware of that upfront this could have been avoided in the first place. As I said, I priced a replacement 10 sillcock from Home Depot. $50 was the cost. So why was the charge for installing a part that cost d$50 so much? That is what seems like gouging to me.
Saint Louis, MO
***UPDATE****
Message to owner:
Just seeing your response now and absolutely incorrect. We did use your services, it was terrible and NO, you refused to work with my insurance company. I work in insurance for many years and I understand how the process works. Your response is inaccurate and a lie. We are in St. Louis city and yes, you attempted to provide services but could not follow through as no calls were returned and we were unable to make contact with a living soul. Please do yourself a favor and respond with accurate information as it continues to make your business look terrible.
Message to owner:
Just seeing your response now and absolutely incorrect. We did use your services, it was terrible and NO, you refused to work with my insurance company. I work in insurance for many years and I understand how the process works. Your response is inaccurate and a lie. We are in St. Louis city and yes, you attempted to provide services but could not follow through as no calls were returned and we were unable to make contact with a living soul. Please do yourself a favor and respond with accurate information as it continues to make your business look terrible.
Saint Louis, MO