Best Bathroom Remodeling in Saint Louis MO

A pipe burst on Christmas Eve. They helped me troubleshoot that day and sent a plumber Christmas morning so I could turn on my water. They're competent, pleasant and respectful.

Tom did a great job on a busted pipe at my residence. He was professional, yet friendly. He explained what he was going to do before he did, without being condescending.
Obviously, a busted water pipe requires a quick response and despite a full schedule, he managed get there within a reasonable amount of time.
Anita was very personable on the phone and very sympathetic to my plight. Reasonable priced! Highly recommend!!

Performance has updated my kitchen and 2 showers. They did a wonderful job last year.  This time my hot water tank quit on me. Cold showers aren't fun. I called Cheryl and she had the guys here within 4 hours. It took them less then 90 to install a new tank. This company is something to brag about if you need help.  I will always depend on them. Great group of professionals.

I had a plugged drain in my kitchen. not knowing who to call , I tried Inspector Plumber. Thirty minutes later and with $300 less in my pocket, the drain was cleared.

Thomas did a great job on my project.  Their communication and dependability were excellent.  I highly recommend them.

I've been working with Henry Kitchen and Bath now for a couple months and it's been a mix of different problems ever since.

When you first show up, you have to make sure to setup an appointment before hand otherwise it is hard to get anyone to help you on the show room floor. Once you got someone to help you, the person was knowledgeable and was able to get you what you needed.

When my first order was delivered with my tubs and shower supplies, they only had one person on the truck to help. I ordered two tubs and I basically had to provide the man power to bring it in the house even though I was told they would bring it in the house for me. Also, one of my shower heads was suppose to be delivered a week later but when it was do to be delivered they couldn't find it. They found it another week later and I decided to pick it up at the store myself so they wouldn't lose it again.

When they delivered my second order which contained my vanities, the same thing happened in which only one person made the delivery. Again, I had to help them unload the truck and bring the vanities into the house so they wouldn't damage them even though they were told that they would have to do it. Also, one of my vanity sections was not delivered. When I called them they told me that they would look into it. They seemed like they had trouble tracking my orders and they would not give me updates. When they finally called back a day later, they said the last section of vanity failed quality assurance so they would have to reorder it. I give them kudos for taking the initiative to stop me from getting a bad product but at least give me a heads up about it since I was on a time schedule with my contractors. I finally got my last section another week later.

I also ordered two expensive mirrors through them that was suppose to have the same trim as my vanities. I thought they were suppose to be delivered but the mirror companies contacted me directly and I had to go to them and pick them up. Luckily my vehicle was big enough to hold them, especially since one was 72 long. The mirrors didn't come with the trim installed and the company forgot to order the trim. Once the trim was ordered, I had to go pick them up and bring them home. Now I have two mirrors with no trim installed and no one to install the trim even though I paid way too much for two mirrors with trim installed. I have to get another contractor to install the trim on the mirror and spend more money since this company refuses to do it.

In conclusion, the people were professional but they had trouble tracking items and keeping customers updated. When they deliver, expect to do most of the heavy lifting even though you paid for deliver into the house. The vanities are beautiful and worth it but the mirrors were a total waste of money. The tubs, faucets, valves, and shower trims were good quality. Pretty much most of their products, except the mirrors, were worth it but with all the problems that I had I don't recommend using this company.

We are attempting to get a refund. We have had no contact for almost a month. He stated that the work would take a week, yet, 4 weeks later he still had not shown up that was 3 weeks ago. We would like a refund. We have spoken with his brother who stated that he would get in contact with us about a refund. Haven't heard from him.

I called Phil Miller Plumbing and another guy showed up.  Tried at first to tell me I needed $3000 in downstairs plumbing repairs.  I just had two toilets that needed tank kits installed.

I foolishly agreed to $500 for tank repair kits for both toilets.  He did not break the bill down into parts and labor.  A tank kit is $20 at any hardware store.  He was done in less than hour, so I guess his hourly rate is $200 an hour!!  

The company is a rip-off!!!
Will never hire again!  I can see $100 a toilet with the tank kit, but $250!!!  A whole new toilet is cheaper!

Don't call them unless you want to get taken