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Description


Is your basement screaming at you to give it the update you both know it needs and deserves? Then call the experts at H&L to come out give you a free estimate! Our knowledgeable staff will sit down and design your dream basement right there on the spot! Whether it’s a complete finish or partial finish we guarantee satisfaction around every corner! So don’t wait call us today and let us show you why we are second to none when it comes to you and your homes remodel needs!

HISTORY


Established in 2022.
H&L was started to do deliver a quality piece of work at a fair price for homeowners. There is no one out there that will beat us when it comes to our customer service or exceeding the customers expectations! We are accredited and have an A+ rating with the BBB.

ABOUT BUSINESS OWNER


I have been doing construction for 15 years for companies that looked at there customers as another paycheck. As a business owner I love connecting with my customers by conversing and finding common interests. Building good lasting relationships with them shows them they aren’t just another number. When the job is all done and they see the final result and they light up, that’s the greatest payment knowing I just exceeded any expectations they had in there mind. I love what I do more than anything because I get to bring dreams to life for my clients and when able to I get to work along side my 3 amazing boys and teach them a skilled trade that they can learn and pass onto there kids one day!

SERVICES


Reviews


Kalyan M.
Kalyan M.
08/03/2023 12:00:00 SA
I employed  this contractor to turn my tub/shower into a walk in shower. Even reading bad reviews here, I made choice to hire  after he said that was done by his worker and he woul.  .. Paid him half of the amount of the job ahead of the work. A grave mistake.  First 2 weeks he would rarely show up And after pinning him.. he would turn only for 2 hrs or 3 hrs that too 2-3 days of work day. I had to spent days at home waiting for him to come. And everyday I had to chase him about his arrival and he would end up saying several reasons for coming late. Even after 7 weeks we were not even half done. As days went I could see several mistakes being done as I learnt through what was done and what should have been done. Quality of work was so bad that we had pull large tiles  48x48 ; 4-5 times out after sticking them . Even now the shower floor is not draining properly. He poured deck mud and did a bad job in draining. Poured auto leveling mud to cover up.. I lost 500 dollars worth of tile because of his inability. I FIRED him after he did not show up for whole week and responded back when I messaged him at the end of week.  I ended losing more money than my budgeted amount because of tiles and the bad job, I ended up  paying a different contractor for finishing up the mess.

DO NOT HIRE!!!!

Debbie S.
Debbie S.
06/04/2023 12:00:00 SA
I hired this contractor to turn my tub/shower into a walk in shower.  In the first 2 days he only worked approximately 6 -8 hours.  On the third day he didn't show up until after 1:00.  I was in a hurry to get the job done and didn't feel confident that he could get the job done in the time frame we discussed and do it right.  Therefore I fired him and went with another contractor. I had given him $2,300 up front for material.  I asked for $1,300 of the money back as I felt $1,000 was adequate compensation for the few hours he and worked and the little bit of material he had provided (most of the time was for tearing out the old tub and shower).  I feel this guy has a very poor work ethic and does shoddy work.  I had already found several things that he had done that I wasn't pleased with.  I would never recommend him to anyone else.

Brenda B.
Brenda B.
11/25/2022
I had 2 leaks in my basement.  I looked at 2 other companies but the couldn't do the job for 1 or 2 days. H&L did the job the same day. He was nice and explained his planned to fix the leaks.

Renee F.
Renee F.
1/13/2023
UPDATE:

Still DO NOT HIRE!!

To follow up to my previous review on Tom Douglas, the owner of H&L Contracting/H&L Services. He did follow through with paying my parents back for a double payment after his check bounced, but he only responded after I filed a complaint with the BBB and the State's Attorney's Office. And the shower that he completely replaced less than a month ago is now leaking into the basement. He's been notified, but hasn't responded.

DO NOT HIRE!!

Maisha W.
Maisha W.
8/23/2023
Once I  signed the contract I was told that the work would start Monday and finish by Friday. An entire week had passed and he had only showed up for a total of around 7 hours with days passing in between. He gutted my bathroom even though he knew that was the only bathroom in my house and then would ghost me for days. He never responds and when he does he is full of excuses. I've read the last few reviews and they are 100% accurate and show who he is as a professional. Now he is no longer responding. I am seeking advise from an attorney at this point. DO NOT HIRE!!!!

Jordan L.
Jordan L.
8/24/2023
We are attempting to get a refund. We have had no contact for almost a month. He stated that the work would take a week, yet, 4 weeks later he still had not shown up that was 3 weeks ago. We would like a refund. We have spoken with his brother who stated that he would get in contact with us about a refund. Haven't heard from him.

Ernie B.
Ernie B.
4/30/2023
Did a great job on installing a kitchen faucet several days ago. Said he would be here by 2pm today for a leaky pipe and never showed up or answered my texts. So i won't be using him again.

Ryan M.
Ryan M.
11/27/2022
I needed corroded valves replaced for my washing machine on a Sunday for a job I started myself but could not complete. H&L came out that evening and had the job finished and cleaned up in under an hour. Will call again for future projects.

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Hours



Mon 8:00 AM - 5:00 PM

Tue 8:00 AM - 5:00 PM

Wed 8:00 AM - 5:00 PM

Thu 8:00 AM - 5:00 PM

Fri 8:00 AM - 5:00 PM

Sat Closed

Sun Closed

Location


Live Oak Plumbing Company location

Manager


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