Description

Inspector Plumber is a full-service plumbing contractor servicing Alton, Godfrey, Jerseyville, Bethalto, Collinsville, Edwardsville, Granite City, Belleville, O'Fallon, IL and surrounding areas. Is your toilet clogging every time you flush it? The problem is in the pipes, and the plumbers who can fix the problem work at Inspector Plumber.We offer complete plumbing and drain services. At Inspector Plumber, our motto is that we work by the job, not by the hour. In addition to our affordable pricing, we offer free estimates as well as senior and veteran discounts.Our services include: Excavation Plumbing and bathroom remodeling Garbage disposals and drain cleaning Water heaters Sump pumps Sewer and waterlines Underground piping/re-piping TV/video inspectionFrom installation to servicing, we do it all. Inspector Plumber is here when you need us; we come equipped to handle any job, no matter how big or small. When you are ready to get your money's worth for plumbing, excavating or drain cleaning services, Inspector Plumber is here for you.Call Inspector Plumber today for more information or to schedule a service!

HISTORY

Established in 2006.
Inspector Plumber 1, Inc. is a brand new plumbing company in the area. We have 20 years of experience and offer unparalleled expertise and know-how. Count on us for flat-rate prices, personalized services, and great workmanship--our plumbers do it right the first time or it's free! We also provide discounts for seniors and veterans. Our plumbers are highly skilled and work one-on-one with you to meet your needs. For great customer service, contact us. We're the cleanest plumbers in town!

ABOUT BUSINESS OWNER

Started as a plumber/pipefitter in the United States Army for over 7 years. Worked for the Federal Government for 4 1/2 years for all Marine Corp bases in Okinawa, Japan. Now, 26 years in the field as a plumber and 7 years as owner of Inspector Plumber 1, Inc. and operator of the company. Additional interest - Plumbing inspector for the City of Alton and the township of Godfrey.

Reviews

Charlie S.

5/26/2015

Not as promised. Shoddy work. Couldn't even put a faucet on at the correct angle. Actual bill twice the estimate price with no detailed explanation. Poor communication between plumbers and the owner, who never inspected the work site to see what was going on.
Go elsewhere- certainly not recommended if you're looking for craftsmanship.
Failed job.

Ashlen H.

04/11/2023 12:00:00 SA

We needed our sewer line replaced and we were told by other companies they would need to tear off our entire deck to do so, along with other high cost charges. Inspector Plumber did the job at a fraction of the cost the other guys were quoting us at - and they saved my deck! The entire staff is so friendly and kind, we are customers for life. They really went out of their way to ensure a job well done for us.

David O.

09/02/2017 12:00:00 SA

$498 for a fill valve and a flapper for two toilets, $148 for a flapper replacement, 20 minutes , have you no shame?

Regina C.

1/15/2018

Quick to come out for an emergency. Plumber was awesome! Affordable price!

Michael H.

11/24/2017

Fantastic! The receptionist/coordinator on the phone was pleasant and helpful. The plumber was prompt and professional and very friendly and they did the job thoroughly and completely. Very pleased, despite the fact that we had the issue.

Elz S.

04/08/2021 12:00:00 SA

The team at Inspector Plumbing is great! Michelle does an exceptional job at assessing your needs, answering your questions and dispatching the right technicians for your service. Scott is a master of his trade, knowledgeable and priority driven; makes himself available to his staff and customers. The technicians are incredibly polite, friendly, informative and skilled. They make sure to wear masks, booties and thoroughly clean up their work space before leaving. Upon presenting service invoice the services are reviewed and explained and if follow up services are suggested an estimate is sent to you. Just an all around wonderful customer experience.

Daryn B.

4/17/2021

Decided it was time to replace the water heater. Figured I would try a tankless one. I went on the popular website for find people to handle your home improvements and had a popular company sent out for an estimate. They looked at the project, suggested the water heater unit then gave me an estimate on the spot. By giving I don't mean printing it out or emailing me a quote but rather just showing me the cost on his screen. He could see the sticker shock and suggested a payment option over 7 years like I was buying an expensive car. He then proceeded to tell me how this will be saving me money in as little as 6 months and increase the value of my home. How am I saving in 6 months if I'm making payments as large as my utility bill? He then left leaving me with nothing but a business card. Long story short, I called Inspector Plumber for a second estimate.
The representative arrived on time and evaluated the project. He took measurements and pictures so that he can go back to his office and evaluate the project before giving me a price. He explained what he would need to do and what would need to be done after. The next day I received an email explaining cost options and timing. The cost was a major difference for what I recall to be the same brand name unit installed. I quickly accepted the quote and set up an appointment for later that week.
Two technicians showed up on time to begin the project. With having to replace and reroute existing plumbing, adding new venting and a new circuit to the electric panel this was a full day project. However, at the end of the day the project was completed as promised. I now have the water heater I wanted for the price that seemed fair from a local company that seems to respect their clients. Inspector Plumbing will definitely be my first call next time I have plumbing needs.

Amy A.

6/27/2017

I have used them twice now, once for plumbing/installation and then for a sewer back up. Both issues were resolved for a reasonable price, they were available right away, and the guys that came out were wonderful! I would highly recommend this company to anyone needing this type of work.

Jack V.

7/17/2023

I had a plugged drain in my kitchen. not knowing who to call , I tried Inspector Plumber. Thirty minutes later and with $300 less in my pocket, the drain was cleared.

Tina R.

3/31/2015

I was having trouble with a horrible smell in my house for months. I had several different service providers come out and try to investigate the root of the odor. I called Inspector Plumber as a last resort. He should have been my first call because he found the source of the smell after only five minutes. We had suffered with the odor for three months. Their service call was reasonably priced, he found the problem and gave us different options on how to fix it. Problem solved. Thank you, Inspector Plumber. I will recommend Inspector Plumber to everyone.

Chris H.

3/28/2018

We were quoted $50 service call to swap out an old tub faucet. We had all of our own parts, 3 hours later without any upfront estimate or indication on cost, the company billed me $592 and didn't even issue a receipt. We called and complained about the price and they offered a 5% veterans discount bringing the total down to $564. This was all labor, no extra parts/products, we supplied everything.

Next time a senior citizen/veteran needs help with a plumbing problem, make sure you call someone else. We will not be returning.

Note the guy did a nice job and was friendly, but but do you really need to take advantage of the elderly on fixed incomes to swap out a leaking tub faucet. Note to company, provide up front estimates up front and notify of any significant excess cost runs before the incurring them.

Josh N.

12/03/2020 12:00:00 SA

We had a clogged drain line. I called Tiger out since they were the first hit on google with good reviews. They came in with a 20$ higher base fee and higher hourly rate than Inspector Plumber. The technician started trying to sell me a job to replace the stack before even looking at the issue. After about 30 minutes, he came to me and said he had damaged my plumbing and we would need to replace the entire stack, otherwise they didn't really know what to do.

That didn't sit right for me so I contacted Inspector Plumber. They were on site before Tiger could even reschedule me and within an hour had snaked the line and removed the clog.

The tech, Kurt, was professional and friendly. The person who answered the phone, Michelle was quick and sent me a follow up with Kurt was close.

All around great experience.

As for price, I feel like what I paid for my services was fair.

Jessica M.

11/08/2022 12:00:00 SA

I was able to get a plumber in same day and pipes fixed by the next! Staff was super nice and helped me from stressing out sense I was getting married that weekend!

To write a review, you must login first.