Best Sewer Services in Raleigh NC
My first floor toilet started leaking. I received a quick response from Xprt to my need for services, had an appointment within a couple hours. My toilet was checked and an assessment of the issues was provided along with recommended services. The toilet was repaired and reinstalled with a new seal. The cost was reasonable and as quoted. I will definitely use them again.
Raleigh, NC
Eddie was great! He responded to my estimate request early (3:20 AM) with much as up front pricing you can do based on what I could give. A polite and personal email response. This was also the only estimate with any pricing we received when I woke up on this morning. I had already researched and knew getting the hot water heater I needed would be difficult due to where it is installed and the space available here. I also knew about what this would cost wholesale. Asked to proceed and he was here exactly when he said he would arrive. Everything is pretty good so far.
Now this is where it goes above what I expected - After seeing the layout there was only this particular water heater as an option. Eddie was up front about the cost of the unit (I had researched) and this reflected his original estimate. I didn't have a home warranty and do not have much experience working with any finance company. I tried to apply on his site but it was not working. Eddie personally called the finance company to assist and it turned out my personal credit lock was preventing the application from going through. I fixed this and he then walked me through the financing directly with his business account rep all the while lining up the rest of the job.
The water heater had burst but not in a location to cause damage. I did have cold water as I found the valve to shut off water to the tank. I told Eddie and his office it wasn't an emergency but would like it fixed as soon as possible. However, Eddie treated it as such. In less than 4 hours from responding to Eddie's initial quote I had hot water.
Professional, punctual, courteous, and was able to finish a difficult fix quickly.
Now this is where it goes above what I expected - After seeing the layout there was only this particular water heater as an option. Eddie was up front about the cost of the unit (I had researched) and this reflected his original estimate. I didn't have a home warranty and do not have much experience working with any finance company. I tried to apply on his site but it was not working. Eddie personally called the finance company to assist and it turned out my personal credit lock was preventing the application from going through. I fixed this and he then walked me through the financing directly with his business account rep all the while lining up the rest of the job.
The water heater had burst but not in a location to cause damage. I did have cold water as I found the valve to shut off water to the tank. I told Eddie and his office it wasn't an emergency but would like it fixed as soon as possible. However, Eddie treated it as such. In less than 4 hours from responding to Eddie's initial quote I had hot water.
Professional, punctual, courteous, and was able to finish a difficult fix quickly.
Raleigh, NC
The gentleman was both courteous and professional during my recent service call. He changed out an existing kitchen faucet for a new one and connected both plumbing and laundry tub to pre-plumbed connections.
Garner, NC 27529
I had a really good experience with Nick from here today! Service was fast, friendly and informative. I had been experiencing a very high water bill and hoped that it was just my running toilet and not some bigger issue. Nick took the time to listen, explain how much waterloss I was probably experiencing and even showed me where my water meter was and how to track leaks by looking at the numbers! Above and beyond there!
Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.
I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.
Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.
I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.
5412 US Hwy 70 W Suit A, Ste A, Durham, NC 27705
I opened the cabinet door under my kitchen sink last evening to find water, and lots of it. It was almost 5:00 when I called WP and scheduled an appointment for the next day. Within minutes of that call, Austin called to let me know that he was on his way right then (he had reconnected everything under the sink after our kitchen remodel was complete a few weeks ago). The drain hose that connected the dishwasher to the garbage disposal had broken, so it was nothing Austin had done. But he knew right away what needed to be done, ran to Lowe's to get the parts, and reattached the hose. I was very grateful when he tested the connection by running the dishwasher as well as the sink before leaving around 7 pm. When he was leaving, he told me this one is on the house, which I so appreciated.
To me, Austin went above and beyond, coming to my house at the end of his day to make sure my issue wasn't caused by something he had done previously and to make sure it was fixed properly. Thanks so much, Austin!
Our house is 30 years old, and we have had a few plumbing issues over the last couple of years for which we have turned to WP for help. They have always been responsive, professional, and reliable, and they obviously know their business. We will definitely continue to use WP for our plumbing needs.
To me, Austin went above and beyond, coming to my house at the end of his day to make sure my issue wasn't caused by something he had done previously and to make sure it was fixed properly. Thanks so much, Austin!
Our house is 30 years old, and we have had a few plumbing issues over the last couple of years for which we have turned to WP for help. They have always been responsive, professional, and reliable, and they obviously know their business. We will definitely continue to use WP for our plumbing needs.
235 New Bern Pl, Ste 301, Raleigh, NC 27601
Called two different times and was told to send my address and description and someone would call to schedule. Both times I never heard back.
Raleigh, NC
Very Professional!
Called Golden Rule Plumbing Services to come out and put in a new kitchen faucet and to look at a tank filling problem I had with one of my toilets. Joseph the owner came personally and was prompt and answered all of my questions with straightforward honesty. The pricing was very reasonable especially compared to some of the big box companies. The job was done and all water was flowing in no time at all. Also everything was left neat and clean just as it was when he showed up. Thanks again for coming out promptly and I will definitely be using Golden Rule again in the future!
Called Golden Rule Plumbing Services to come out and put in a new kitchen faucet and to look at a tank filling problem I had with one of my toilets. Joseph the owner came personally and was prompt and answered all of my questions with straightforward honesty. The pricing was very reasonable especially compared to some of the big box companies. The job was done and all water was flowing in no time at all. Also everything was left neat and clean just as it was when he showed up. Thanks again for coming out promptly and I will definitely be using Golden Rule again in the future!
5315 Walton Hill Rd, Knightdale, NC 27545
Note that this review is based on a 'feeling' (you'll see what I mean. But perception is reality so, it's real to me.
I needed my outside hose/valve replaced since I mistakenly left the hose connected through the winter and the pipe right behind the valve cracked. I called Bull City plumbing because they have great reviews online. Yes, they were here quickly and did the job correctly. But 1) when I called to have them come over they didn't inform me that if they didn't get the job they would charge a $49 'estimate fee' (or whatever they call it) and 2) They quoted me $258 for the job.
It was only when I told them I had homeowners insurance a (with a $100 deductible) that I was told about the $49 fee if I didn't use them. I didn't want to be a prick about it, and if I then paid the $49 and went with my insurance the difference would 'only' be $100. I asked if he could come down in price a bit but he said no and, well, I said ok.
The job took all of 15min. So that's $258 for 30 min (if I include the initial time to look at the job). The parts should have cost all of $10-20, if that much. I feel that I was taken advantage of and overcharged. Again, this is my feeling, even more so when reviewing plumbing costs online. Again, this was a very easy job. Easy access, quick, no expensive parts.
So I give them 3 stars for being responsive and doing the job but subtract 2 for cost.
I needed my outside hose/valve replaced since I mistakenly left the hose connected through the winter and the pipe right behind the valve cracked. I called Bull City plumbing because they have great reviews online. Yes, they were here quickly and did the job correctly. But 1) when I called to have them come over they didn't inform me that if they didn't get the job they would charge a $49 'estimate fee' (or whatever they call it) and 2) They quoted me $258 for the job.
It was only when I told them I had homeowners insurance a (with a $100 deductible) that I was told about the $49 fee if I didn't use them. I didn't want to be a prick about it, and if I then paid the $49 and went with my insurance the difference would 'only' be $100. I asked if he could come down in price a bit but he said no and, well, I said ok.
The job took all of 15min. So that's $258 for 30 min (if I include the initial time to look at the job). The parts should have cost all of $10-20, if that much. I feel that I was taken advantage of and overcharged. Again, this is my feeling, even more so when reviewing plumbing costs online. Again, this was a very easy job. Easy access, quick, no expensive parts.
So I give them 3 stars for being responsive and doing the job but subtract 2 for cost.
1320 Old Oxford Rd, Ste 6, Durham, NC 27704
Lansen fixed my kitchen faucet on a Sunday afternoon and it was a hard job but well done!
Raleigh, NC 27612
I attempted to fix a dripping kitchen faucet on a Saturday. Big mistake, since I made a small problem substantially worse.
RTP Plumbing quickly responded and were able to identify the issue by asking the right questions and requesting photos of the faucet. The phone assistance I got until he was able to arrive was a lifesaver.
Wes was incredibly helpful, efficient and the price for the repair was beyond reasonable.
I don't do many reviews; but sometimes you have to when the experience is so positive. He gets five stars for a reason.
RTP Plumbing quickly responded and were able to identify the issue by asking the right questions and requesting photos of the faucet. The phone assistance I got until he was able to arrive was a lifesaver.
Wes was incredibly helpful, efficient and the price for the repair was beyond reasonable.
I don't do many reviews; but sometimes you have to when the experience is so positive. He gets five stars for a reason.
Raleigh, NC
Fine service, bad price.
I had Lane perform very minor plumbing work recently (I could have done it myself if I had seen it done before, will do it myself next time). Pros: easy to contact and discuss the issue, scheduling was easy, plumber was very nice and courteous.
Con: Lane charged by the job instead of by the hour. The work took the plumber under an hour, yet the job charge resulted in a labor rate that was over 3x the normal plumbing labor rate I'm used to, and I have used plumbers several times in the last few years. The plumber did a fine job, but not at a faster rate or better technique than others would have on this type of work. I would not hire a plumber who charges by the job again.
I had Lane perform very minor plumbing work recently (I could have done it myself if I had seen it done before, will do it myself next time). Pros: easy to contact and discuss the issue, scheduling was easy, plumber was very nice and courteous.
Con: Lane charged by the job instead of by the hour. The work took the plumber under an hour, yet the job charge resulted in a labor rate that was over 3x the normal plumbing labor rate I'm used to, and I have used plumbers several times in the last few years. The plumber did a fine job, but not at a faster rate or better technique than others would have on this type of work. I would not hire a plumber who charges by the job again.
Raleigh, NC
Eugene was super fast in communication and response!
He was able to come in the next evening and fix our hot water heater.
Covid responsible and very skilled in his trade. We are grateful to be able to take hot showers again after two weeks of ice cold ones. Highly recommend Eugene and his company!
He was able to come in the next evening and fix our hot water heater.
Covid responsible and very skilled in his trade. We are grateful to be able to take hot showers again after two weeks of ice cold ones. Highly recommend Eugene and his company!
Raleigh, NC
Legacy Plumbing is great to work with. They're knowledgable, caring, and careful. We needed a part replaced in our master shower. Booties were put on and wiped off when they got wet from the shower floor. They deserve not 5 but 10 stars!
7416 Chapel Hill Rd, Ste C, Raleigh, NC 27607
On Christmas eve 2019, our outdoor hose faucet malfunctioned and couldnt stop running. We called 2 plumbing services. Left a message with Cary plumbing. Mike called back 5 min later (from home!). We discussed the issue. He was able to call in Marcus (who was coming home from another job). Marcus stopped by our house and addressed the issue in 30 min by replacing the entire faucet apparatus (which included a trip to our crawl space). Stellar work from a super professional and knowledgable team. We've used them before and are consistently impressed w/ their work. Highly recommend.
226 E Cedar St, Cary, NC 27511
Called these guys when pipes froze near the hot water heater. When plumber arrived, the pipes had already thawed, but he checked on it and came up with a ridiculous $1000 quote to replace some parts on it. Would have cost the same to put in a new heater. Took him an hour to analyze the issue, another hour to write up the quote. Needless to say, I did not have them do the 'heater upgrade'.
6521 Mt Herman Rd, Raleigh, NC 27617
I called Blantons to come and look at my tankless hot water heater that wasn't giving out hot water. When I called, they told me there would be a $116 service charge and then possible charge if something needed to be fixed. Of course, I understand that.
The technician comes out to my house, takes a look at water heater, breaks a lever on the box next to water heater. Connects a loose wire. Technician was there less than 40 minutes. Then he comes around with his invoice and he charges me $360 for diagnostics. Never told me prior to doing anything that it would cost this much. My total was $417, for less than 40 minutes of work. He also put in the invoice that he diagnosed the problem for 45 minutes and then took 30 more minutes to fix. Not true, I have it on my cameras and I stayed with technician the whole time.
I paid the bill because I didn't know what else to do. I immediately called the company to speak to them about this matter, was asked how much I think I should have to pay. Then was told that the manager said I shouldn't have paid and he can't give refund now that I have already paid but he would give $50 credit.. no thanks! I asked to speak to the manager and he conveniently just left to go to the field, he was supposed to call me by end of day and surprise.. he never did.
I would never recommend this company to anyone. Terrible customer service and seems like they adjust their prices based on what they think they can get away with.
The technician comes out to my house, takes a look at water heater, breaks a lever on the box next to water heater. Connects a loose wire. Technician was there less than 40 minutes. Then he comes around with his invoice and he charges me $360 for diagnostics. Never told me prior to doing anything that it would cost this much. My total was $417, for less than 40 minutes of work. He also put in the invoice that he diagnosed the problem for 45 minutes and then took 30 more minutes to fix. Not true, I have it on my cameras and I stayed with technician the whole time.
I paid the bill because I didn't know what else to do. I immediately called the company to speak to them about this matter, was asked how much I think I should have to pay. Then was told that the manager said I shouldn't have paid and he can't give refund now that I have already paid but he would give $50 credit.. no thanks! I asked to speak to the manager and he conveniently just left to go to the field, he was supposed to call me by end of day and surprise.. he never did.
I would never recommend this company to anyone. Terrible customer service and seems like they adjust their prices based on what they think they can get away with.
8810 Westgate Park Dr, Ste 110, Raleigh, NC 27617
They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.
Raleigh, NC