Best Emergency Services in Raleigh NC

Very helpful. Very kind and explained everything to me very well. Will be using them anytime I need some plumbing help!

We had a problem with noisy pipes. They were able to assess the problem, give an estimate, and fix it, all in one visit. Very pleased with the service.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Brandon is the ONLY plumber to call when you need a plumber! As soon as I called him mid-afternoon he was quickly at my house fixing my old toilet within the hour!!! He quickly diagnosed the problems due to normal wear and tear of a 22 yr old toilet and water line leading to it that was malfunctioning. He took the time to explain how everything works as well. This is my second time dealing with Brandon in a few months. He knew who I was over the phone and said he'd be right over and he was. Super professional and gets the job done quickly without cutting any corners at all. He also replaced my old bathroom faucet at a super nice discount! He takes the time to explain what he did and why to help save me more money down the road. He's a super nice guy and again the only plumber I now trust to have my back when I need any plumbing fixes right away. Don't dare hesitate to give him a call. He enjoys what he does and is Great at it and very knowledgeable too!

My first floor toilet started leaking. I received a quick response from Xprt to my need for services, had an appointment within a couple hours. My toilet was checked and an assessment of the issues was provided along with recommended services. The toilet was repaired and reinstalled with a new seal. The cost was reasonable and as quoted. I will definitely use them again.

I just moved and needed 3 original toilets replaced.  I reached out to Certified Plumbing (and several other companies) to get a price and a timeframe. The owner reached back right away with a price estimate and a timeframe.  Both were amazingly reasonable compared to some of the other estimates and timeframes I received.  So, if you need a plumber, look no further.  I'll definitely be using and recommending them for future projects.

Face it, nobody wakes up and goes I think I'll hire a plumber today. No, water showing up where it's not supposed to, especially inside your house, is never a good thing. It's happened twice in the same week with me. One required a roofer. Another a plumber. I went to Yelp for recommendations on both. Of the 4 plumbers that responded, I picked ARC for a number of reasons. First, they responded quickly. Second, they were available. Third, they were somewhat in the ballpark of the quotes I got, not the highest, not the lowest. They also did not tack on a trip charge which one quote did, and they charged by the job, not by the hour, which I prefer. Fourth, they showed up within a 2 hour window, actually earlier so bonus points. Finally the pleasant and informative Matt was just great. Gave me a rundown, told me options, left me with estimate and his personal cell if I had questions after. Haven't scheduled the job yet but plan to and will update review after that.

Knowledgable and friendly service tech, however, the quote for the installation of a 50 gallon water heater was much too high. We had Dominion do the job for 1/3 of the quote.

Called two different times and was told to send my address and description and someone would call to schedule. Both times I never heard back.

Joseph from Golden Rule Plumbing came by to fix a valve and my toilet needed to be replaced. Joseph and his employees are very professional. They take detail to do all their work properly so it lasts. I gave them five stars because they deserve it good people good work good price! I would highly suggest anybody looking for someone to help them with a plumbing issue to call these guys you can trust that they will do an excellent job!! If there was a 1 to 10 scale I would give them 10. If you want somebody to do it right the first time so you don't have problems in the future talk to Joseph at Golden Rule Plumbing out of Knightdale North Carolina.

Trey was extremely helpful in installing our new water heater and explained everything thoroughly.  He even did cost comparisons so we could get the best water heater for our needs, well definitely use Bull City Plumbing again.

I screwed up a simple plumbing job and Lasen came quickly to help. Prices were good, he arrived promptly, and the job was done quickly and efficiently. Recommend!

These guys (Jason, Alex, Brad and DeWayne) had the thankless job of having to install a complete HVAC system and water heater on the rainiest day Raleigh has had all season in a closet sized room of a small condo in December no less.  From arriving early in the am of a chilly, rainy day, they set up an ez-up canopy to work under, laid a cover over the carpeting inside and wore shoe covers. They cleaned up completely after themselves including vacuuming the carpet.
These guys were here for over 12 hrs replacing the system (and some had a long drive home).  DeWayne was patient in showing me how to program the new thermostat.
The inspectors were impressed with their work and one commented that they knew what they were doing.
My only grouse, and this has nothing on the company, is that the new requirements for AC refrigerant required new lines to be run and, being on a slab, meant the lines had to go across the outside the back of the condo to the AC unit.  The lines were covered and sealed.
Of course, the dogs had to be involved and were given treats (sealed with the logo!) after being asked if OK to give them.
From the initial call to the finished installation, a totally professional job.  Thank you Marty, Kevin, Jason, Alex, Brad and DeWayne.

Eddie was great! He responded to my estimate request early (3:20 AM) with much as up front pricing you can do based on what I could give. A polite and personal email response. This was also the only estimate with any pricing we received when I woke up on this morning. I had already researched and knew getting the hot water heater I needed would be difficult due to where it is installed and the space available here. I also knew about what this would cost wholesale. Asked to proceed and he was here exactly when he said he would arrive. Everything is pretty good so far.

Now this is where it goes above what I expected - After seeing the layout there was only this particular water heater as an option. Eddie was up front about the cost of the unit (I had researched) and this reflected his original estimate. I didn't have a home warranty and do not have much experience working with any finance company. I tried to apply on his site but it was not working. Eddie personally called the finance company to assist and it turned out my personal credit lock was preventing the application from going through. I fixed this and he then walked me through the financing directly with his business account rep all the while lining up the rest of the job.

The water heater had burst but not in a location to cause damage. I did have cold water as I found the valve to shut off water to the tank. I told Eddie and his office it wasn't an emergency but would like it fixed as soon as possible. However, Eddie treated it as such. In less than 4 hours from responding to Eddie's initial quote I had hot water.

Professional, punctual, courteous, and was able to finish a difficult fix quickly.

Called about having no hot water.  Plumber was here in under an hour. Great guy.  Very friendly.  Had new water heater installed in under four hours.

Best service call ever!

the absolute worse. make you wait for hours like a tow truck company. then don't show up!

Do NOT use. Technician came out and cleaned the end of the water main, but LEFT all of the sludge he pulled out on our grass and neighbors! Photo technician called and said he would arrive around 3:30PM. - 4PM or call if he was going to be late. Never showed up nor responded to text messages by 5PM.
Rescheduled with main office for Saturday 1-3PM. No one called or showed up. Called main office and was told technician had a family day AND said he talked to me and rescheduled for Monday President's Day.  I never spoke with him AND did not plan to be home on President's Day. Cary/Raleigh NC offices.

Still waiting on a call back to reschedule.....2/18/2023